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Adhara Hacienda Cancun

3.0 star property
VIP Access

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Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Front of property
Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Las Palapas Park
    ‪10 min walk‬
  • Benito Juarez Municipal Building
    ‪11 min walk‬
  • Plaza 28
    ‪19 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, pool loungers

Adhara Express

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (353)
The price is €60
for 1 room
includes taxes & fees
12 Jun - 13 Jun
Adhara Express

About this property

Adhara Hacienda Cancun

Family-friendly hotel with 24-hour health club and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Adhara Hacienda Cancun. During your stay, you're just a quick walk from Mercado 23. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the pool
  • Within a 15-minute walk of Mercado 23 and Benito Juarez Municipal Building
  • Airport shuttle service available for a fee
Adhara Hacienda Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
El Alhena – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio – This poolside bar only serves light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 180 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Rollaway bed fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 436 out of 868 reviews
Rating 8 - Good. 291 out of 868 reviews
Rating 6 - Okay. 98 out of 868 reviews
Rating 4 - Poor. 23 out of 868 reviews
Rating 2 - Terrible. 20 out of 868 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was friendly and helpful. Room was clean and comfortable. The location was also great. Lot's of good restaurants at a walkable distance and not too far from the beach. It's super close to the Cancun ADO terminal, so it's great if you want to go on day trips to places like Tulum or Playa Del Carmen. A great option if you're on a budget or want to skip the all-inclusive hotel experience.
Stayed 7 nights in Feb 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel,the restaurant Captain, has trained his staff to provide the best service possible. All are courteous, attentive,friendly and appear willing to provide possible. The hotel staff in general provided excellent service. I consider this the best hotel downtown.
Stayed 6 nights in Feb 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very complete, but I found the fruit to be green or tasteless. The juices were not natural. The bread was also not tasty, as you normally find in Mexico. But the hotel in general was very nice, and the staff was friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lia

Stayed 1 night in Feb 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, amenities
Clean, friendly service
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The Buffet Breakfast and food at the pool bar was very good. Staff was friendly except the front desk. When I asked to use the phone (there are no phones in the rooms) to call a 1-800 number to our airline. I was told their phones can not call 800 numbers. No help was offered.
Stayed 4 nights in Jan 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy cómodo y agradable

Hotel muy bien cuidado. El desayuno abundante, sabroso y variado. La atención excelente.
Stayed 2 nights in Jan 2025

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Marlan

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was nice, for the money I paid it was ok. The staff was very friendly and helpful. I wouldn't necessary visit there and again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Serafin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, staff really pleasant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay prior to heading out to Progreso. The hotel was great and so was the staff. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stafe very friendy. the citio Taxi Not Good
Stayed 7 nights in Jan 2025

6/10 Okay

Kemuel

Travelled with family and small children
Liked: Cleanliness, staff & service
Booked for me and my wife and 2 kids they charged us 1350 so e thought hey not bad next thing you know we get they they claim i only booked for 2 people when i know i did 4 and took a screenshot showed it to the manager, he didnt care i already knew i was going to be scammed once i walked into the place cause seems like all of mexico is a scam any way i ended up having up pay 700 extra for my 2 kids to stay in the same exact room we already staying in, the police scammed us 2 minutes away from the hotel even lol
Stayed 8 nights in Dec 2024

10/10 Excellent

Douglas James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis with pool in courtyard. Quiet, but close enought to emenities. Staff very considerate and helpful. Great breakfast!
Stayed 7 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mexico vacation finale

It was a Lovely room overlooking the pool, however we did not have a balcony. I was happy there was a bath tub! What a treat:) the pool was cool but refreshing… there was noise out in the poolside after folks come back from the bar… also above us there was a chair or table being moved often through the night… food was great and the breakfast buffet was impressive!!
Stayed 2 nights in Jan 2025

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
we stayed here for 2 nights, nice breakfast buffe and pool area. Charming hotel in good central location, nothing fancy, simple but nice and clean. Beds a bit too hard for my taste.
Stayed 3 nights in Dec 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excelllent service
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

DOUG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was pretty awesome. Wonderful staff. Close to a lot of conveniences.
Stayed 7 nights in Dec 2024

6/10 Okay

SUNGJUN

Stayed 6 nights in Dec 2024

2/10 Terrible

Dhananjay

Stayed 1 night in Dec 2024