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Adhara Hacienda Cancun

3.0 star property
VIP Access

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Photo gallery for Adhara Hacienda Cancun

Arcade
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪8 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪11 min walk‬
  • Place, Las Palapas Park
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(47 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 16-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Sofa Beds
  • Free Wi-Fi

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About this property

Adhara Hacienda Cancun

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour health club. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 16-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Adhara Hacienda Cancun. During your stay, you're just a quick walk from Mercado 23. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Mercado 23 and Benito Juarez Municipal Building
  • Airport shuttle service available for a fee
Adhara Hacienda Cancun offers its guests a kids' pool, an outdoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the family-friendly Adhara Hacienda Cancun. Free self parking is available.

This 3-star Cancun hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
El Alhena – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio – This poolside bar only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Adhara Hacienda Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent; clean room, great pool and grounds, friendly staff, great breakfast.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Shannon

Liked: Cleanliness
The room was okay, nice pool area, breakfast could have been better
Stayed 1 night in Feb 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
Nice hotel
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nilakantan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Annah

Liked: Cleanliness, property conditions & facilities
Front desk was extremely helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The breakfast was perfect. Pool was so refreshing and awesome.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Damian

Liked: Cleanliness, amenities, property conditions & facilities
This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the executive suite with a king-sized bed. Everything was spotless, very kind and accomodating staff (they even let us check in an hour early!), breakfast was good. If you're looking for convenience, the area is walkable to the ADO bus station, several parks and shopping centers, and offers a complementary morning shuttle to Playa Lagarto or the Isla Mujeres ferry port. Free coffee and filtered water stations, too.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Location is good, for Cancun. A Michelin star restaurant 20 minutes walk one way and downtown Cancun 10 minutes the other. We didn’t realise until too late that there was a free shuttle bus to the beach (needs to be highlighted better). Therooms were very clean, the staff were very nice. The breakfast was very good. The amenities were good. We had a very nice stay, thank you.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Close to many restaurants. Pillows a bit firm but room was as expected... staff cleaned room daily. Breakfast buffet was excellent.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Nicanor

Liked: Cleanliness
It's a nice hotel.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jesus Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super kind and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option if you're arriving or departing to your next destination via the ado bus as ita very walkable. Hotel was clean and as described. Would atay here agaon.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Serafin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, staff really pleasant.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

angela

Liked: Cleanliness, staff & service
The room was clean, we had fresh towels, the staff was friendly and helpful. The breakfast buffett was good. It was in a good location, not too far from the spots we needed to go. We went on Christmas Eve and I did not know that everything at the hotel would close by 5 including the restaurant/bar pool service so that sucked. The main reason we stayed there on our last night was to enjoy that service.
Friendly salamander in the bathroom.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Valerie Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a walkable location, close to restaurants and shopping. Will stay again.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stayed 1 night in May 2024
Verified

8/10 Good

Moises

All good
Stayed 1 night in Feb 2026