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Park Royal Beach Cancun - All Inclusive

3.5 star property

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Photo gallery for Park Royal Beach Cancun - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Outdoor banquet area
Honeymoon Room | Minibar, in-room safe, desk, laptop workspace
Interior entrance
Honeymoon Room | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪6 min walk‬
  • Marlin Beach
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior | View from room

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room

Honeymoon Room | Minibar, in-room safe, desk, laptop workspace

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | View from room

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, laptop workspace

Family Suite

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

Minibar, in-room safe, desk, laptop workspace

Deluxe Double

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace | View from room

Family Suite with Terrace

  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony | Minibar, in-room safe, desk, laptop workspace

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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  • Breakfast included
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About this property

Park Royal Beach Cancun - All Inclusive

On private beach with 2 outdoor pools, near La Isla Shopping Mall
Catch some rays on Park Royal Beach Cancun's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request
Park Royal Beach Cancun offers 155 air-conditioned accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages.
The shopping around Park Royal Beach Cancun gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by La Veranda, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with hot stone massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute walk from La Isla Shopping Mall and a 5-minute drive from Forum Beach
Park Royal Beach Cancun is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. At Park Royal Beach Cancun, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Veranda – This poolside buffet restaurant serves breakfast, lunch and dinner.
El Pescador – This restaurant specialises in seafood and serves lunch and dinner. Open daily.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Andiamo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Ekinox – On-site bar. Open daily.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Theme parties

Other inclusions

Transport to off-site activities

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Andiamo
  • Ekinox
  • El Pescador
  • Frida
  • La Veranda

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (84 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 334 out of 1017 reviews
Rating 8 - Good. 264 out of 1017 reviews
Rating 6 - Okay. 181 out of 1017 reviews
Rating 4 - Poor. 125 out of 1017 reviews
Rating 2 - Terrible. 113 out of 1017 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jellice

Travelled with group
Disliked: Staff & service
The staff stole items from my room while at breakfast. The manager essentially defended the employee by stating it was my fault because the items were not in the safe. As if the safe was big enough to hold a lot of items. Would not recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

LUCILA, HARTFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family suite with balcony room was bigger than i expected with 2 bathrooms. I loved the room with balcony at a reasonable price that I was able to afford. Every day the room was cleaned,all staff was respectful and were attentive to our needs and were available to assist with any questions we had. Enjoyed the location, it was perfect not too big and over packed. Walking distance to the mall and public bus line. Buffet was nice and the staff make sure we were taken care off. Wouldn’t change a thing.
Stayed 5 nights in Feb 2025

8/10 Good

KRISTI MARIE

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Norma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Debra, Prairie Village

Travelled with group
Liked: Staff & service
Disliked: Amenities
There are better choices than this resort in the Cancun area. Property is understaffed. There is no room service. You cannot make dinner reservations. Furniture is dirty. On the plus side, the beach area is very nice with no rocks. I would choose another resort, especially for adults.
Stayed 16 nights in Jan 2025

4/10 Poor

Carlos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Sokun Kheiv, Memphis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
The beach and ocean were the highlight of the trip. There was plenty of loungers available by the water. That’s what we had come for! This was a small resort. The food was not up to par. It would have been nice to have more options and options for room service or bring food to our room. Our room was a large family suite which was great for our family of 5 but did not have a balcony or terrace as we had expected. There was no air flow though the room-no windows to open.
Stayed 5 nights in Feb 2025

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in took over an hour, staff at the desk was horrible! Staff in restaurants and bars was nice. Food was horrible. We’ve been to Mexico over 15 times and this was the worst experience. I’ve never left a negative review after a stay but the front desk could be the worst of the worst. Check in and check out is a NIGHTMARE! Would not recommend. Check out RIU properties or Royal Solaris for better quality.
Stayed 3 nights in Feb 2025

8/10 Good

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

2/10 Terrible

Svitlana

Stayed 7 nights in Dec 2024

6/10 Okay

Albert

Liked: Staff & service
Stayed 15 nights in Dec 2024

10/10 Excellent

Xiaodong, Flushing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 4 nights in Jan 2025

6/10 Okay

anna nga

Travelled with family and small children
Liked: Amenities
AC not good
Stayed 3 nights in Jan 2025

8/10 Good

Randal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurante Frida muy pequeño, se sabe que es como una atracción y lo más representativo del hotel, no pudimos cenar nunca ahí por el aforo. Bellboys muy amables, Felipe super atento, no tuvimos la oportunidad de despedirnos ni de compartir algo con él... Muy buen hotel, volveremos sin duda alguna
Stayed 4 nights in Jan 2025

6/10 Okay

Hisham

Travelled with family
Great rooms & accommodation services, beach, pools , snacks & bars & drinks. The food is average & disappointment in the 2 main restaurants but relatively fast, buffet same same everyday. There are an Italian & Mexican restaurants both are very small, slow serving & you have to wait about an hi to get in if you’re lucky to get a spot. Coffe machine in main lobby & ice cream machine in main restaurant not working most of the time. I’m happy overall with the hotel but not the food at all & will give it 3 stars rating. Will I ever come back to this hotel? The answer is an obvious no.
Stayed 7 nights in Jan 2025

6/10 Okay

Kenneth

Stayed 5 nights in Jan 2025

6/10 Okay

David

Travelled with family and small children
Liked: Staff & service
The hotel itself was fine, the beach was great. The location was excellent, but because the food was so bad at the hotel and we had to eat off the resort every meal. I read the reviews before going and thought ahh how bad could it be. They were right, the food was not even edible, everyone loads up their plates and a few bites get taken. I can eat anything and that food could only be eaten if you’re in survival mode. I’ve been to Cancun 6x and this was just brutal for the food unlike anything I had experienced before. I’m not going to bother describing the food, it’s just bad and not because I’m used to some high standard. The only place I could eat was the outdoor hotdog , burger and fries stand. But they cook 1 bag of fries every 20 mins and what they cook is gone with the first 5 people in line. The hotel room was great we had an ocean view with a plunge pool. The mini fridge was on life support took 3 days to make something cold, and there’s no good free options for drinks on the resort just watered down juice that tastes like Tang but worse. Same for the alcohol drinks each drink has like a 1/4 shot, so there’s no chance of getting a buzz going, warm beer is the other choice. We were treated well, check in and check out was quick and easy. The staff was all good, it’s not their fault the hotel owners are half assing it at best. But if you’re going to book it bring an extra $1000 for food, you’ll understand when you see it.
Stayed 5 nights in Jan 2025

10/10 Excellent

Harkirat

Liked: Cleanliness, staff & service, property conditions & facilities
we loved our stay
Stayed 5 nights in Jan 2025

8/10 Good

Injung

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort's location was excellent, situated near a large shopping mall and a small market. We felt safe walking to both. The beach was beautiful, though quite wavy, and the sand was amazing. The staff was friendly, professional, and hardworking. However, the couch in our room had noticeable stains, which impacted the overall experience. We hope the resort addresses this issue to enhance its quality. Initially, we were hesitant to stay here due to many negative Google reviews, but we ended up having a great time. The food was decent, and with improvements in cleanliness—particularly the couch and the lobby—the resort could leave a much better impression on guests.
Stayed 5 nights in Jan 2025

2/10 Terrible

Mario

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had 2 leaks in our room, then the only 3 restaurants they have are always full of it’s a certain our they won’t let u know needs more employees working the bars because they are always getting backed up
Stayed 3 nights in Jan 2025

6/10 Okay

Brittany

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The property is definitely dated, I was there in 2013 and nothing seemed to have been updated since then. The food was ok but nothing great. Was a cheap place to stay but I’m unlikely to go back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maira J, Kennewick

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

8/10 Good

Rob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good older resort that could use a renovation. Food was better than expected but lacked flavor. Room was below average but goal was not spend too much timw there. Beach and bars were great.
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Staff & service
I enjoyed the set up of how things were.
Stayed 3 nights in Jan 2025