See all properties

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property

Choose dates to view prices

Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business centre
Lobby
Exterior
Pool views, serves lunch, dinner and happy hour
Pool views, serves lunch, dinner and happy hour

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(30 reviews)
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

8.6 out of 10
Excellent
(67 reviews)
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

1 bedroom, premium bedding, in-room safe, desk

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

7.0 out of 10
Good
(2 reviews)
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

8.2 out of 10
Very good
(27 reviews)
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

32-inch LCD TV with cable channels, TV

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas
The Westin Resort & Spa, Cancun
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 2,402 reviews
The price is €120
includes taxes & fees
22 Nov - 23 Nov
The Westin Resort & Spa, Cancun

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of bedsheets is available on request
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 560 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan.

4 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include outdoor tennis courts, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun's great beach location gets high marks from our customers. During your stay, you're just a quick walk from La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free valet parking, plus 4 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local and international cuisine with ocean views at Oceano, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Treat yourself to massages, body treatments or body scrubs at the spa
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and 4 hot tubs -
  • Guests have great things to say about the pool and the helpful staff
  • Steps from La Isla Shopping Mall and 4 minutes on foot from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking and valet parking are available.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11:30 AM.
Oceano – Overlooking the ocean and garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Viento – This beachfront restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Duna Sports Bar – Overlooking the pool, this bar specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Tierra Market – On-site café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: MXN 490 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 13 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 700.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 490.00 per person
  • Rollaway bed fee: MXN 700.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Reviews

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 688 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

Reviews

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel Personnel sympathique Magnifique piscine
Stayed 6 nights in Aug 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything but the rooms were far from the lobby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kiumars

Liked: Cleanliness, amenities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

fernando m

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
exselent
Stayed 2 nights in Jul 2025

10/10 Excellent

Salim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place,it’s very well located and the place is amazing
Stayed 13 nights in Jul 2025

10/10 Excellent

Humaira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is one of a kind in hotel zone due to convenient location, wonderful staff, transportation and value for the money. The major mall La Isla is across the street with lots of chic restaurants, ice cream, Mc Donald's and shopping. Also, ferris wheel is located in the mall. The resort has beautiful gigantic pools with infinity pool overlooking the ocean. Our studio was quite comfortable with a large bathroom and jacuzzi tub. The staff was very helpful and Kary provided some great information about the area, weather and getting around on arrival. The list of pluses is going on and on. Will 100% stay in the resort if I return to Cancun next time.
Gigantic pool
Delicious breakfast buffet
Stayed 7 nights in Aug 2025

10/10 Excellent

Maria Alejandra

Stayed 3 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! The hotel food was very good and reasonable. The location is walkable to shopping at a high end mall with great restaurant options. Room was great with new furniture and everything needed in the kitchen for basic meals!! The pool and beach area had plenty of seating (August visit). Again, the service from the staff is amazing!! The best part of our visit was the awesome sea turtle conservation program at the property. We saw 8-9 loggerhead turtles build their nest then return to sea. We haven’t been to Cancun in 20 years, but we were surprised at how nice it is now. Definitely going back and staying at this property again.
Stayed 1 night in Aug 2025

6/10 Okay

Karim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Correct mais nous n’y reviendrons pas.

Correct mais nous n’y reviendrons pas. Positif: chambre spacieuse et propre. Tres belle piscine. Grande plage. Négatif: d’une manière générale le service est très moyen. personnel de la piscine met de la pression pour ne pas reserver les places (45 minutes d’absence) et inscitent aux pourboires. Quasiment aucune animation. Prix des Restaurants (incluant celui de la piscine) assez chers. Si vous voulez boire un café ailleurs que dans votre chambre, vous devez aller l’acheter dans le starbuks situé dans le mini market de l’hotel pas possible d’avoir un café autour de la piscine ou la plage)
Stayed 10 nights in Aug 2025

10/10 Excellent

Maria, Weslaco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, it’s so big it never gets packed. Everything is always so clean, from the rooms to the general areas. The location is great, right in front of a mall. And, the staff was always friendly and willing to help.
Stayed 4 nights in Aug 2025

10/10 Excellent

richard

Stayed 7 nights in Jul 2025

2/10 Terrible

Joi

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room wasn’t ready at check-in…Reported AC not cooling, instead of swapping room, the next day I had to take 4+ hours out of my vacation with staff, machines, ladder in room trying to repair air. It wasn’t until I took out my phone and began recording the manager swapped our room. Then gave my family breakfast coupons which included coffee and fruit. This hotel ruined the first two days of our trip.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Jul 2025

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did’nt like the room, was on back of property.
Stayed 6 nights in Jul 2025

10/10 Excellent

Richelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time going to Cancun and glad we chose Westin Lagunamar to stay in. The staff was awesome and they work around the clock to keep the resort safe and clean!!! Loved the pool areas and the mini golf was fun!! La Isla is right across the street and has some awesome shops!! 10/10 rating from me and my wife
Stayed 3 nights in Jul 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jon

Stayed 2 nights in Jul 2025

10/10 Excellent

LIZETH

Stayed 5 nights in Jul 2025

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Westin the room was clean and comfortable. We had a full kitchen so if we wanted to make a simple meal we all the amenities to do so.
Stayed 3 nights in Jul 2025

8/10 Good

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The $538 Credit card charge was a suprise and another $430 charge was cause due them not checking to see if rooms had been paid for in advance through Expedia. I finally got the holds released 3 weeks after checking out. Additionally the hotel to the right is loud ALL THE TIME. get a room in the middle. Food and shopping across the street is resort priced.
Stayed 5 nights in Jul 2025

6/10 Okay

Rachid

Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible. Friendly staff and clean rooms
Stayed 4 nights in Jul 2025

6/10 Okay

Giannelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Duna Sport Bar has terrible servers at night, rushing you and just rude to you for no reason.
Stayed 5 nights in Jul 2025