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Quality Suites Pineville - Charlotte

2.5 star property

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Photo gallery for Quality Suites Pineville - Charlotte

Lobby
Indoor pool
Lobby sitting area
Desk, laptop workspace, blackout curtains, iron/ironing board
Fridge, microwave, coffee/tea maker, paper towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Place, Carolina Place
    ‪6 min walk‬
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Place, Quail Hollow Club
    ‪7 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

8.4 out of 10
Very good
(31 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

8.2 out of 10
Very good
(56 reviews)
  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Suites Pineville - Charlotte

Hotel in Pineville with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and coffee/tea in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Quality Suites Pineville - Charlotte. During your stay, you're just a quick walk from Little Sugar Creek Greenway. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Carowinds Theme Park and 11 minutes from SouthPark Mall
Quality Suites Pineville - Charlotte offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Suites Pineville - Charlotte also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Pineville hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 510 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 121 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kendrick

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Aug 2025

2/10 Terrible

Demarcus

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The manager wouldn’t extend my stay for his own personal reasons
Stayed 1 night in Jul 2025

4/10 Poor

Roger

Travelled with family and small children
Disliked: Staff & service, amenities
The frontdesk guy lied to me and this web site about the pool
Stayed 1 night in Aug 2025

10/10 Excellent

Jakeisha

Great hotel
Stayed 1 night in Aug 2025

8/10 Good

Kamal Eugene William

Liked: Cleanliness, staff & service, property conditions & facilities
Fit a
Stayed 3 nights in Jul 2025

2/10 Terrible

Patricia

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had bedbugs. I spent a horrible night . I will discourage anyone from going to this hotel. I actually want my money back. The beds are super uncomfortable and in addition to bed bugs , it was a nightmare.
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Stayed 1 night in Jul 2025

8/10 Good

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this room. I disliked that there wasnt an option for late check out for late arrivals. Overall, it was a pleasant experience .
Stayed 1 night in Jul 2025

4/10 Poor

Sheena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very small, no counter space to put anything. The dresser had a broke drawer that wouldn’t stay closed. We reserved room with 5 on reservation, yet there were only pillow, blankets and towels for 3. Pull out bed was broken and extremely uncomfortable. The car parked next to us awoke to smashed car windows and broken into.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario

Stayed 1 night in Jul 2025

6/10 Okay

Vyacheslav

Business traveller
Liked: Staff & service, amenities
My checkin was at 1:00am and front desk was very polite and nice. AC in the room 205 was very noisy. Walls are thin, can hear TV in rooms next door. Also kids above were playing until 2am which added to overall noise. I realize guest behavior is not on the hotel but the walls are thin. Decent coffee and breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Thi Thanh Ly

Stayed 1 night in Jul 2025

2/10 Terrible

Tasha

Travelled with family and small children
Disliked: Staff & service
It was a little creepy. The hallway was dark. There was a closet door in the hall that was propped open that looked a lil suspicious. The early morning staff was a little rude. My boys went for breakfast 5 mins before they closed. Instead of the breakfast attendant letting them know it was too late, he snatched the cup out of their hands and told them to leave. He was rude the day before that as well when we went down to get a pack of syrup and he yelled at me and called for the lady at the front desk who was rude as well. We will never go there again.
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice comfortable beds
Stayed 2 nights in Jul 2025

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Went down for 3 night stay and had to request housekeeping twice. Other than that this hotelwas a really good place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
For both times that I have stayed here, the hotel reception desk employee was polite and made check in effortless.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff very helpfuly
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Stayed 1 night in Jul 2025

10/10 Excellent

Echo

Stayed 1 night in Jul 2025

6/10 Okay

Mary

Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Jun 2025