Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Seasonal outdoor pool
Free daily buffet breakfast
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, NASCAR Hall of Fame
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

Superior Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

Superior Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds, Accessible (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible (Tub)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Tub)

  • Sleeps 5
  • 2 Queen Beds

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Accessible

  • Sleeps 5
  • 2 King Beds

Room, Multiple Beds, Accessible (Tub)

  • Sleeps 5
  • 2 King Beds

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About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free breakfast, in the vicinity of Quail Hollow Club
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Charlotte Arrowood. During your stay, you'll be close to Carowinds Theme Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include convenience store, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Quail Hollow Club and 10 minutes from Carowinds Theme Park
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

6.8
Rating 10 - Excellent. 337 out of 1003 reviews
Rating 8 - Good. 203 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 136 out of 1003 reviews
Rating 2 - Terrible. 171 out of 1003 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Mostly well-designed, but poorly maintained and dirty. Smoking and vaping everywhere in public areas in spite of signage an advertising. Bad smell. Bugs. Disgustingly dirty upholstery. Loud party while trying to sleep. Mold on air vents in our room.
The upholstery was so disgusting.
Dirty toilet and sink when we arrived
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Everything was good hospitality, and we'll come back again
Stayed 1 night in Sep 2025

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and a good stuff
Stayed 2 nights in Sep 2025

6/10 Okay

Randy

Disliked: Cleanliness
The rooms was not as nice as it is in the pictures,stained furniture and roach bugs
Stayed 1 night in Sep 2025

2/10 Terrible

Claudette

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Place We could had stayed!!!

Made reservations ahead of time for a Digestive Specialist Appointment & received my confirmation, mind you I paid in full when reservations were made. Once arriving at hotel, l was informed by 2 rude young ladies I'd have to pay the deposit with my card, ABSOLUTELY no cash. Everywhere we've ever stayed has always put a "Hold" on my card & released hold upon checkout out. I didn't have that much on card so I moved my money around so I could just get our room & get to it as I'm sick. So once back to pay the EXTRA for 2 nights. We took the hit to the pocket & went on to room. Next morning we wake up to a cold room so my husband goes to turn heat on only to find we have no heat & it's totally broken including digital temperature display. I called front desk to let them know & it was one of the same young ladies that responded to me with she would notify maintenance who was familiar with it not working. Alright, agian we go on about day & appointment. Once returning this time, STILL no working heater/ac, I chatted with my 3rd party & they reached out to front desk. That's when it got even worse... When I returned to desk, the same young lady from past encounters informed me that it couldn't be fixed so they were switching rooms which was fine BUT if we had ANY ISSUES with that room I'd be asked to checkout because I had reached out to the 3rd party about the hotel & issues. I've NEVER felt more uncomfortable in my life in a city!!!!!!!
Stayed 2 nights in Sep 2025

6/10 Okay

Niyanna

Travelled with family
Disliked: Cleanliness, property conditions & facilities

The smells

My stay started very bad after changing rooms due to a powerful smell of cigarettes. After we changed rooms our stay was ok. There were water brown spots on the bathroom ceiling and around the toilet. One remote for 3 TV's was crazy. Then, I was charged and extra $90 out of the blue.
Stayed 2 nights in Sep 2025

4/10 Poor

Carla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location housed homeless people and property was not clean and towels were dirty I am rethinking my decision to be apart of Sonesta family. You have to take dirty towels to desk to get clean towels where is the customer service
Stayed 2 nights in Sep 2025

8/10 Good

Jermaine

Liked: Cleanliness
Good and nice
Stayed 1 night in Sep 2025

2/10 Terrible

Duston

Stayed 1 night in Sep 2025

10/10 Excellent

Qingsi

Stayed 1 night in Sep 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend getaway

Great location would definitely stay again. Nice basketball court and pool. Staff was very friendly.
Stayed 1 night in Sep 2025

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I smell weed coming from from other rooms and a little noisy from other rooms but was nice and clean in room and bathroom
Stayed 2 nights in Sep 2025

8/10 Good

William

Stayed 3 nights in Aug 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Frequent guest

I like this hotel, & have stayed there routinely while working in the Charlotte area. The hotel is quiet, the staff is friendly, & I feel safe there. But…(there’s always a but:-) The in room ice maker hasn’t been working on my last few stays, & there are no out of room ice machines on the premises.
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Stayed 1 night in Aug 2025

2/10 Terrible

Kimberly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches alll over the room staff was aware but didn’t make the quest aware before booking hope I didn’t leave with any roaches in my luggage. Waffle maker wasn’t working staff was rude staff even put they hands on a quest daughter, will never return couldn’t leave fast enough,
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Need love from Ohio

The atmosphere was inviting, but the bathtub fixtures were loose, hair in drain. The front desk kind of seems like they didn't want to be there. The handicap button on front door not working. The entrance on side of building, the key was not needed, all in all, not going back. I like the pool tho, lol
Stayed 4 nights in Sep 2025

10/10 Excellent

Madeline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend trip. Pool and basketball court
Stayed 1 night in Aug 2025

8/10 Good

Longgiac

Stayed 1 night in Sep 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Andoreni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jasmin

Travelled with family
Disliked: Cleanliness

Just Ok

Room had roaches. Staff was good. Breakfast was ok.
Stayed 2 nights in Aug 2025