Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
Exterior
Free daily buffet breakfast
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Seasonal outdoor pool

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Carowinds Theme Park
    ‪6 min drive‬
  • Charlotte Premium Outlets
    ‪7 min drive‬
  • Quail Hollow Club
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Room, Multiple Beds, Accessible, Multiple View

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 King Beds

Room, Multiple Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 King Beds

Room, 2 Double Beds, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Multiple View (Hearing)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Multiple View (Tub)

  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Multiple View (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible, Multiple View (Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Suite, Multiple Beds, Multiple View

  • Sleeps 7
  • 3 Queen Beds

Room, 1 King Bed, Accessible, Multiple View (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Superior Studio Suite, 1 King Bed, Multiple View

7.8 out of 10
Good
(51 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Multiple View

  • Sleeps 3
  • 1 King Bed

Superior Suite, Multiple Beds, Multiple View

7.4 out of 10
Good
(6 reviews)
  • Sleeps 5
  • 2 King Beds

Superior Suite, 2 Double Beds, Multiple View

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 2 Double Beds

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About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free breakfast, in the vicinity of Quail Hollow Club
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Charlotte Arrowood. During your stay, you'll be close to Carowinds Theme Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include convenience store, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Quail Hollow Club and 10 minutes from Carowinds Theme Park
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 352 out of 1027 reviews
Rating 8 - Good. 201 out of 1027 reviews
Rating 6 - Okay. 160 out of 1027 reviews
Rating 4 - Poor. 138 out of 1027 reviews
Rating 2 - Terrible. 176 out of 1027 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Michaela

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Paola

Stayed 2 nights in Apr 2025

2/10 Terrible

Christian

Travelled with partner
Disliked: Amenities
Horrible experience, no one should stay there.
Stayed 3 nights in Apr 2025

6/10 Okay

Shannon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The parking lot was full of garbage and the hallways smelled The beds and rooms were clean though so that was great Staff were pleasant
Stayed 1 night in Apr 2025

10/10 Excellent

Marvin

Stayed 1 night in Apr 2025

4/10 Poor

SAMANTHA

Stayed 5 nights in Apr 2025

6/10 Okay

Corey

Disliked: Staff & service
Stayed 3 nights in Apr 2025

4/10 Poor

Joseph

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay elsewhere...

Check in lady was extremely helpful and thats the only reason I stayed. The icemaker did not work, the lobby was small.and there qas an irate lady with 4 kids screami g at the staff when I walked in. When I came back for dinner, tjere was another couple complaining as I was walking by
Stayed 1 night in Apr 2025

2/10 Terrible

brittany

Disliked: Cleanliness, staff & service
Very rude staff ghetto was treated with no respect and the deposit is $150 for a stinky hotel it’s literally one this they smell as soon as you walk in ….Not worth the deposit nor hastle
Stayed 1 night in Apr 2025

6/10 Okay

Vina

Stayed 3 nights in Apr 2025

10/10 Excellent

Rujon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Robert

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Connie Mae, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a hidden gem! Great quality amenities for the cost! Will definitely return!
Stayed 1 night in Apr 2025

10/10 Excellent

Jermel

Stayed 2 nights in Apr 2025

4/10 Poor

Isaac

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Limpieza !!
Stayed 2 nights in Apr 2025

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location from airport. Spacious room with good kitchen amenities if needed
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
The messed up our reservation an room was dirty
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to know when I would be able to get back my deposit. The person that was there the nite says 7 days. When I was checking out the lady says 30 days what exactly is it.
Stayed 2 nights in Apr 2025

6/10 Okay

Candace

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Stay was ok, my husband is disabled and we have a service dog so i asked for a 1st floor close to any exit and we got a 2nd floor as far from the elevator as we could get. Bathroom door didnt close properly, sink had a slow drain and would fill up with water. They were "short on supply" at breakfast so it either closed super early or didnt open at all. Also the elevator was super small, one person and the luggage cart fits fine but any more ppl and its super tight. But room was clean, staff was friendly and they had security overnight
Stayed 2 nights in Apr 2025

2/10 Terrible

Keyonda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change room because one room a dog pea everywhere not enough clean towels n cloths dog hair everywhere just wasn’t satisfied it was too late to get money back I have two kids was traveling far did have a choice sanitation no breakfast
Stayed 2 nights in Apr 2025

4/10 Poor

Reagan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Yajaira

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was not functioning
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Stayed 1 night in Apr 2025