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Sonesta ES Suites Charlotte Arrowood

3.0 star property

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Photo gallery for Sonesta ES Suites Charlotte Arrowood

Front of property
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Exterior
Free daily buffet breakfast
Seasonal outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
  • Pet-friendly

Explore the area

View in a map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Place, Charlotte Premium Outlets
    ‪7 min drive‬
  • Place, Quail Hollow Club
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, Multiple Beds, Accessible

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, Multiple Beds, Accessible (Tub)

  • Sleeps 5
  • 2 King Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Accessible (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, Multiple Beds, Accessible (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Studio Suite, 1 King Bed, Accessible (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Suite, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Superior Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

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About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free breakfast, in the vicinity of Quail Hollow Club
Along with a 24-hour fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Charlotte Arrowood. During your stay, you'll be close to Carowinds Theme Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include convenience store, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Quail Hollow Club and 10 minutes from Carowinds Theme Park
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Charlotte Arrowood offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Sonesta ES Suites Charlotte Arrowood. Self parking is free.

Smoking is allowed in designated areas at this 3-star Charlotte hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Reviews

Sonesta ES Suites Charlotte Arrowood Reviews

6.8

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 1015 reviews
Rating 8 - Good. 198 out of 1015 reviews
Rating 6 - Okay. 166 out of 1015 reviews
Rating 4 - Poor. 137 out of 1015 reviews
Rating 2 - Terrible. 181 out of 1015 reviews

Reviews

2/10 Terrible

Tonya

Disliked: Amenities, property conditions & facilities
Staff was unfriendly and the property needs updates it’s very mediocre
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far one of the best rooms I’ve been in around charlotte.
Stayed 1 night in Jun 2025

6/10 Okay

Sara

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Having to exchange towels in the lobby was uncomfortable. Saturday morning they didn’t even have clean towels to hand out. The elevator was filthy. We stayed 4 nights and two of those nights we were woken up by random people beating on the door.
Stayed 4 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Elvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

William

Stayed 1 night in Jun 2025

10/10 Excellent

Leon

Stayed 2 nights in Jun 2025

2/10 Terrible

Josh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The towels in my room seemed used. Bed sheets were dirty. There was clearly prostitution happening and people partying all night. I will never stay here again, I am extremely disappointed
Stayed 1 night in Jun 2025

6/10 Okay

cassandra

I liked that the rooms was well lit and the bed was very comfortable..I didn't like that the bathroom light was so dim, and I couldn't understand how housekeeping could see how to clean the bathroom and the light wasn't bright, and also, we didn't have pots nor pans, no dish towels, no dish rack to dry dishes in..and the room also had roaches,. I took pictures and reported everything to the front desk clerk, and she had already knew that room had problems, but wouldn't put me in another room..pictures below
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel. Breakfast was fantastic. Great staff.
Stayed 3 nights in Jun 2025

2/10 Terrible

Geneve

Stayed 6 nights in May 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Giovana

Stayed 1 night in Jun 2025

8/10 Good

Tiffanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin, clean room, good breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Angelica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2025

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room we were assigned was in desperate need of repairs the couch was stained all around the molding was falling day all throughout the room in the kitchen the trash can was holding it up to the wall. The fridge was leaking and alerting the floor
Kitchen
Bedroom
Stayed 1 night in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness
Pretty average hotel. Pool was broken and not advertised. This was the only reason we stayed here. Breakfast was decent at least.
Stayed 2 nights in May 2025

4/10 Poor

Shione

Travelled with family
Disliked: Property conditions & facilities, room comfort
Would not recommend for a family stay. Check in was smooth staff was friendly but there is a sign at the front desk about human trafficking which is alarming. Upon arrival there we cars being worked on in the parking lot and men smoking weed. Wasn’t able to lock the door on the room, it seemed to be jammed and looked like the room was broken into or something before. I was very sketched out since I had a child with me and decided not to stay. Came back the next morning to check out early from what was supposed to be a 3 night stay, was promised a partial refund by a manager but later on turned into a non refundable room. Pictures are deceptive and not as advertised online.
Stayed 3 nights in May 2025

6/10 Okay

Bogdan

Travelled with family
Just ok. Needs attention and updates.
Stayed 1 night in May 2025

6/10 Okay

Meridith

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
First off, you’ll be coolly welcomed by someone at the front desk after being hit with a huge wall of air fresher-chemical smell. Our room was spacious but they have NO ROOM service. Our room wasn’t cleaned at all in spite of asking several times. Full kitchen is nice. Many breakfast options. Unfortunately when walking through the halls I saw so much mold over all the walls. Absolutely horrible. Management should be informed. Despite being non smoking (aren’t all hotels now)? We woke up to so much weed smoke that somehow wafted into our room late one night. We have two small children, so naturally we were ready to check out.
Stayed 5 nights in May 2025

4/10 Poor

Tommy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Patti

Travelled with family
Liked: Room comfort
Comfortable beds. Nice size room. Carpets old and dirty. Convenient to interstate. Prices good.
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice
Stayed 1 night in May 2025