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Hotel Marlon

3.0 star property

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Photo gallery for Hotel Marlon

Pool
Single Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Lobby sitting area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Juarez 87, Chetumal, QROO, 77000
  • Place, Chetumal Ferry Terminal
    ‪8 min walk‬
  • Place, Palacio de Gobierno
    ‪8 min walk‬
  • Place, Museum of Maya Culture
    ‪10 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Single Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Queen Beds

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8 Nov - 9 Nov
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About this property

Hotel Marlon

Hotel in Chetumal with free parking
This smoke-free hotel features a 24-hour front desk, a front desk safe and free self-parking. WiFi in public areas is free.
Hotel Marlon offers 50 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Hotel Marlon, you're just a quick walk from Museo de la Ciudad. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Within a 10-minute walk of Museo de la Ciudad and Palacio de Gobierno
As a guest of Hotel Marlon, you'll find room service (during limited hours) and a front desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Chetumal hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Marlon Chetumal
Hotel Marlon
Marlon Chetumal
Marlon Hotel Chetumal
Hotel Marlon Chetumal, Mexico - Quintana Roo
Hotel Marlon Hotel
Hotel Marlon Chetumal
Hotel Marlon Hotel Chetumal

Hotel Marlon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 132 out of 429 reviews
Rating 8 - Good. 161 out of 429 reviews
Rating 6 - Okay. 69 out of 429 reviews
Rating 4 - Poor. 38 out of 429 reviews
Rating 2 - Terrible. 29 out of 429 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Odalia

Liked: Property conditions & facilities
I mean for the price you pay it’s not a fancy hotel. The issue we had is that when we arrived our rooms weren’t available. Keep in mind we arrived almost 2 hours after check in. They asked us to wait about 1 hr. Luckily it took only 30 mins approximately. They did not offered any sort of compensation
Stayed 1 night in Aug 2025

8/10 Good

Jesica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was good, quiet at night so we were able to sleep well. The only matter is if travellings in private vehicle there is jst a limited parking space. We had to park away from the hotel. Other than that it was a good stay.
Stayed 1 night in Aug 2025

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Lawrence

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property in good location, pool needs to look welcoming and clean. Poor shower room and no option for cool water.
Stayed 1 night in Jul 2025

2/10 Terrible

Omar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Air conditioning did not work properly, sheets were dirty and had hair on it had to request them changed (dont think they were swapped out from the previous guest’s departure), pool was still water and murky
Stayed 1 night in Jul 2025

4/10 Poor

Susan, Hawthorne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marvin

Stayed 1 night in Jul 2025

10/10 Excellent

Arick

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in May 2025

10/10 Excellent

Ana

Stayed 1 night in May 2025

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay I like
Stayed 1 night in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gilmar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

4/10 Poor

Isela

Travelled with family
Disliked: Staff & service
Front desk person was not friendly. Lots of missing tiles in the pool, we got a few scrapes. Room smelled like sausages.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Average

Average. The room had a smell of sewage at first. No luggage cart, no elevator.
Stayed 1 night in Mar 2025

6/10 Okay

Amed

Stayed 1 night in Mar 2025

8/10 Good

Rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Harry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Mar 2025

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025

8/10 Good

Yamira

Stayed 1 night in Feb 2025

10/10 Excellent

Gilmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Helbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A super nice, comfortable and friendly place to stay. Would I book again, no doubt ofcourse Yes.
Stayed 1 night in Jan 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Was okay
Stayed 2 nights in Jan 2025