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Thompson Chicago, by Hyatt

Property class: 4.5

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Photo gallery for Thompson Chicago, by Hyatt

Meeting facility
Creator video - submitted by Girls Trip
Lobby
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
21 East Bellevue, Chicago, IL, 60611
  • Place, State Street
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Water Tower Place
    ‪6 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(27 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(16 reviews)
  • Lake view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(134 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Thompson Chicago, by Hyatt

This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Thompson Chicago, by Hyatt. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the area's walkability and the proximity to shopping
  • Just a 4-minute walk from Michigan Avenue and 8 minutes on foot from Lake Michigan
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

Tavern on Rush – On-site fine-dining restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 991 out of 1342 reviews
Rating 8 - Good. 191 out of 1342 reviews
Rating 6 - Okay. 89 out of 1342 reviews
Rating 4 - Poor. 35 out of 1342 reviews
Rating 2 - Terrible. 36 out of 1342 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittney

Stayed 1 night in Jan 2026

6/10 Okay

Jhee anne

Room was average. Can hear h
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Love the restaurant and bar, staff was friendly and helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Stayed 3 nights in Jan 2026

6/10 Okay

Brad

Liked: Cleanliness
The staff was tremendous, however the in room dining last night was so some of the worst food we’ve ever tasted. Great location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

10/10 Excellent

Shelly

Stayed 2 nights in Dec 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, amenities
Staff was great and the room was very clean. Would definitely stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Perfection. Upgraded to an amazing room surrounded by floor to ceiling windows.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Rooms was very nice and clean. Bedding was beautiful. Always a great stay!
Stayed 2 nights in Jan 2026

8/10 Good

Trev

Liked: Cleanliness
Solid. Rooms a little worn, but overall a decent stay. Staff friendly, but room Svc overpriced w/delivery fee. How else would I get room service if it isn’t delivered? Weird
Stayed 3 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 1 night in Jan 2026

10/10 Excellent

Pavlin, Buffalo Grove

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities
Nice room, beautiful hotel and great neighborhood to enjoy a little staycation. Staff was very nice. Definitely recommend!
Stayed 1 night in Dec 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding experience!
Stayed 1 night in Dec 2025

10/10 Excellent

maureen

Stayed 1 night in Dec 2025

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2025

10/10 Excellent

Gerry

Liked: Cleanliness, amenities, property conditions & facilities
Every aspect of the Thompson was excellent- the people at the front desk, staff at the door, the room and maid service, the design and decor. We’ll be back this summer.. well done, Thompson.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary, south bend

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Linda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The rooms are starting to feel outdated. I’ve stayed there many times but it is definitely losing some of the quality
Stayed 3 nights in Dec 2025

10/10 Excellent

Yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, right in the middle of a great area re: restaurants, bars, night scene, etc.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2025

6/10 Okay

Bianca

Travelled with partner
Liked: Cleanliness
I stayed at the Thompson in Nashville and it was GORGEOUS. I expected the same here but was slightly disappointed. The rooms seemed dated. The shower in the bathroom was leaking to other parts of the background. I could hear all the traffic noise from the street despite being on the 7th floor. Would I stay here again? Probably not. Not for the money.
Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with beautiful decorations!
Stayed 3 nights in Dec 2025