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Hotel Faustino Gran - Relais & Chateaux

5.0 star property

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Photo gallery for Hotel Faustino Gran - Relais & Chateaux

Terrace/patio
Exterior
2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers
Reception
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Calle Sa Muradeta 22, Ciutadella de Menorca, Menorca, 7760
  • Place, Cathedral of Menorca
    ‪2 min walk‬
  • Place, Ciudadela City Hall
    ‪3 min walk‬
  • Place, Puerto de Ciutadella de Menorca
    ‪6 min walk‬
  • Airport, Mahon (MAH-Minorca)
    ‪45 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, desk

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Patio

Double Room, Patio | Premium bedding, minibar, in-room safe, desk

Double Room, Patio

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • 67 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, Private Pool

Villa, Private Pool | Pool | 2 indoor pools, 2 outdoor pools, pool umbrellas, pool loungers

Villa, Private Pool

  • 281 sq m
  • 4 bedrooms
  • Sleeps 7
  • 7 Single Beds

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (Historica)

Double Room (Historica) | Premium bedding, minibar, in-room safe, desk

Double Room (Historica)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Faustino Gran - Relais & Chateaux

Luxury hotel with 2 outdoor pools and 2 indoor pools
2 indoor pools, 2 outdoor pools and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Hotel Faustino Gran - Relais & Chateaux offers 56 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Ciutadella de Menorca hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools and 2 indoor swimming pools are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Faustino Gran has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Hotel Faustino Gran - Relais & Chateaux, you're just a quick walk from Cathedral of Menorca. Free WiFi in public areas, 2 indoor pools and a full-service spa are available.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy Mediterranean cuisine at Faustino, a fine-dining restaurant with garden views
  • Valet parking available for a fee
  • Take a swim in the 2 indoor and 2 outdoor pools
  • Indulge with aromatherapy, hot stone massages or facials at Spa Faustino Gran
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Cathedral of Menorca and 6 minutes on foot from Puerto de Ciutadella de Menorca
  • Airport, ferry terminal and cruise terminal shuttle service available for a fee
As a guest of Hotel Faustino Gran - Relais & Chateaux, you'll find a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A meeting room and limo/town car service are available. Spa services, a library, and a terrace are also featured at the luxury Hotel Faustino Gran - Relais & Chateaux. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. For a fee, parking is available.

This 5-star Ciutadella de Menorca hotel is smoke free.

Faustino – Overlooking the garden, this fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (EUR 60 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Private picnics

Restaurants on site

  • Faustino

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Archery
  • Boat tours
  • Books
  • Full-service spa
  • Gym
  • Indoor/outdoor pool
  • Kayaking
  • Library
  • Motor boating
  • Piano
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 30 October and 27 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night, up to 8 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter, up to 8 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 145 (one-way), (up to 18 years old)
  • Valet parking fee: EUR 60 per day
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Faustino Gran - Relais & Chateaux offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Can Faustino Ciutadella de Menorca
Hotel Can Faustino
Can Faustino Ciutadella de Menorca
Can Faustino