A snack bar/deli, laundry facilities and a 24-hour front desk are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include camper van/bus/lorry parking and a vending machine.
Willow Lodge Willoughby – Cleveland Mentor offers 129 accommodations, which are accessible via exterior corridors and feature blackout curtains. Beds feature pillowtop mattresses. Cable televisions are provided.
Bathrooms include a shower. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge.
Our customers tell us that they can't get enough of the helpful staff at Willow Lodge Willoughby – Cleveland Mentor. During your stay, you'll be within walking distance of Chagrin River. Free WiFi in public areas, free self-parking and a snack bar/deli are available.
Free Wi-Fi in some public areas
Free self-parking
WiFi for a fee
Amenities include laundry facilities, a lift and a vending machine
Just a 3-minute drive from Chagrin River and a few minutes from North Chagrin Reservation
Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Willow Lodge Willoughby – Cleveland Mentor also features a vending machine, laundry facilities, and camper van/bus/lorry parking. Free self parking is available.
This Willoughby motel is smoke free.
Property amenities
Internet
Available in all rooms: WiFi (USD 2)
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking available
Food and drink
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Lift
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillowtop mattress
Bathroom
Hair dryer (on request)
Shower
Towels provided
Entertainment
TV with cable channels
More
Access via exterior corridors
Air conditioning (climate-controlled)
Free local calls
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.
Access methods
Staffed front desk
Pets
Pets: USD 24 per pet, per night
Maximum 2 pets
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 2 (rates may vary)
Pet fee: USD 24 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 283 out of 832 reviews
10 - Excellent
283
Rating 8 - Good. 172 out of 832 reviews
8 - Good
172
Rating 6 - Okay. 142 out of 832 reviews
6 - Okay
142
Rating 4 - Poor. 108 out of 832 reviews
4 - Poor
108
Rating 2 - Terrible. 127 out of 832 reviews
2 - Terrible
127
7.0/10
Cleanliness
7.4/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Excellent
William
Travelled with partner
4 Jun 2025
Liked: Cleanliness
Clean and they are upgrading the building
It’s looking good
Hot water was not working I waited 2 hours for something to be done with no discount or refund
Aaliyah
Stayed 1 night in Jun 2025
10/10 Excellent
Ryan
2 Jun 2025
Liked: Staff & service
Disliked: Cleanliness
I felt welcomed
Ryan
Stayed 1 night in May 2025
6/10 Okay
Verified traveller
2 Jun 2025
Liked: Staff & service, room comfort
Needs improvement
They were trying to make some improvements so there was workers doing work on the building itself. But that's a rooms need more attention than what they're getting I found mold in my room.
I really am pleased with this hotel. I'd like to point out the Front Desk guy, Mike! He really went out of his way to ensure that I was fully accomodated. The rates are also great! Highly recommend this hotel!
Clean and spacious rooms! Nice and hot showers, plenty of walkable food selections, and the rates for both single nights as well as long term stays are hands down the best prices around!
If you're looking for a clean, affordable and friendly hotel then this is your place! The rates are great, showers are hot, comes with microwave and mini fridge, and super friendly and helpful staff, what more could you ask for?
You will not find a better value hotel at all in this area! I have been a long term guest and have nothing but good to say about the hotel and its management. The hotel rates for long term guest are excellent. There is a washer and dryer for your laundry, clean linen, walkable eatery and a quiet and clean environment.
This hotel is very accommodating.The front desk app is eager to go out their way to make sure that they can accommodate you. Its clean and comfortable with plenty of restaurants to choose from!
I highly recommend!
Short 2 day stay. Hotel was accomodating and staff was super friendly/helpful.
Tyson
Stayed 1 night in May 2025
8/10 Good
Monica
25 May 2025
Liked: Staff & service, room comfort
review of 2nd night
Overall, it was good, but when I left and came back a couple hours later the ceiling leaked and there was plaster on the floor.
Monica
Stayed 1 night in May 2025
8/10 Good
Monica
24 May 2025
Liked: Cleanliness, staff & service, room comfort
Good experience
Check in was very easy and quick. The room was clean. I was surprised there was a refrigerator. Night was quiet. Only downfall, eventually to be a good thing, is they are doing some remodeling which creates some noise. Not severe and makes the hotel look not so good because of the remodeling. Overall very pleased with my stay.