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Best Western New Smyrna Beach Hotel & Suites

3.0 star property

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Photo gallery for Best Western New Smyrna Beach Hotel & Suites

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1401 S Atlantic Ave, New Smyrna Beach, FL, 32169
  • Place, New Smyrna Beach
    ‪1 min walk‬
  • Place, Flagler Avenue
    ‪15 min walk‬
  • Place, Flagler Avenue Park
    ‪16 min walk‬
  • Airport, Daytona Beach, FL (DAB-Daytona Beach Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Balcony, Ocean View

8.6 out of 10
Excellent
(38 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Oceanfront

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony, Oceanfront

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony, Ocean View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

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About this property

Best Western New Smyrna Beach Hotel & Suites

Seafront with outdoor pool, near Flagler Avenue Park
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include self parking, a business centre and laundry facilities. Housekeeping is available on request.
Best Western New Smyrna Beach Hotel & Suites offers 101 accommodations with laptop-compatible safes and a hairdryer. Rooms open to furnished balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western New Smyrna Beach Hotel & Suites. During your stay, you're just a quick walk from New Smyrna Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Seascape Dining Room
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the beach
  • Steps from New Smyrna Beach and a 2-minute drive from Flagler Avenue Park
  • Cats and dogs welcome for a fee
Best Western New Smyrna Beach Hotel & Suites offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. There's an onsite business centre.

WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western New Smyrna Beach Hotel & Suites. Parking is available for a fee.

This New Smyrna Beach hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Seascape Dining Room – This restaurant specialises in American cuisine and only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (USD 23 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 14 to 25 for adults and USD 14 to 19 for children
  • A restaurant

Restaurants on site

  • Seascape Dining Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 to 25 for adults and USD 14 to 19 for children
  • Covered self-parking fee: USD 23 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western New Smyrna Beach
Best Western New Smyrna Beach Hotel
New Smyrna Beach Best Western
New Smyrna & Suites New Smyrna
Best Western New Smyrna Beach Hotel & Suites Hotel
Best Western New Smyrna Beach Hotel & Suites New Smyrna Beach

Best Western New Smyrna Beach Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 66 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Our stay at Best Western was great!! Beautiful view! Comfortable bed. Would definitely recommend.
Stayed 4 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Dianna

Liked: Property conditions & facilities, room comfort

Excellent View

Beautiful view restaurant was not so good!
Stayed 2 nights in Oct 2025

6/10 Okay

Martin

Disliked: Property conditions & facilities
Beach view was nice, rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Stayed 1 night in Oct 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
It wasn't bad, except for the mattress. Could definitely use an upgrade there. The room was pretty cool. The beach sucked because of King Tides washing up stinky seaweed, no fault of BW there. First impression wasn't great but not terrible either. I'd say average. Breakfast was great! Had to pay to park which seemed odd. Mostly bad first impression could have been mostly attributed to the weather. With the exception of a worn out mattress, I would be afraid to try it out if I were you. My old back had a hard time with that.
Stayed 5 nights in Oct 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kenneth, Homosassa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Rezan

Stayed 1 night in Sep 2025

6/10 Okay

Daryl

Travelled with family
Liked: Staff & service, amenities
Room was clean. TV didn’t work. The $23 a day to park in there parking lot is ridiculous.
Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view of the beach.
Stayed 1 night in Oct 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent ocean view from 8th floor. room was more like a suite. lotsa room. Clean and everything you need. Only minus we found is a $23 per day fee to park your car. Kinda seems like most people are gonna arrive in a car. 1st time we ever encountered a parking fee at a motel in many years of travel. Guess it’s a case of “Buyer Beware” overall good stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jasper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment! Separate bedroom. Nice seating area. Great stay on our road trip. Be sure to mention that you have breakfast included when booking through Expedia, because staff may not properly see that in the booking. Amber from the restaurant solved it for us.
Stayed 1 night in Oct 2025

6/10 Okay

Karen

Travelled with family
This property did not meet my expectations. It is old and in need of renovations/updates and repairs. One example is the badly scratched wood on the room doors, at least on the 4th floor. We also had a hard time opening the balcony doors. The room was clean but smelled like bleach. The bed was very comfortable though. Some of the staff we encountered during check-in were not professional and rather casual. However, the General Mgr at checkout was very professional both in his attire and behavior. Unfortunately the weather was stormy, windy and raining during our stay. The tide was high and the beach was eroded. As a result we really couldn't enjoy the ocean view. I probably wouldn't stay at this hotel again.
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 1 night in Oct 2025

2/10 Terrible

Christopher

Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beach view was amazing, The staff was friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Laura Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was right on the beach and was a great stay. The beds was extremely comfortable and clean. The only issue was the toliet would only flush if you held the handle down the entire time and you had to wait some time before you could flush again
Stayed 1 night in Sep 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here before on a few occasions, overall it is a nice hotel. The pool has no cover from the sun and there are no umbrellas, it would be nice if they had some, Our telephone in the room did not work and although reported it was not taken care of before we left. We were there for two nights on this visit in which time we did not see any housekeeping services bot we were able to get by with the towels that were there.
Stayed 2 nights in Sep 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Had to leave early due to family emergency. Was refunded for one night through expedia. The next flday the manager or someone called me while I was at hospital with my family member. Told him i would call back within the hour and he started screaming at me being extremely rude saying I did not pay. I trued explaining that I paid through expedia but he was not hearing me. I trued explaining further but he just kept screaming at at me i could hear the echo through the phone which is how loud it was. I just hung up and of course expedia took care of it.
Stayed 2 nights in Sep 2025

4/10 Poor

Debra

Travelled with partner
Liked: Cleanliness
The biggest problem with this hotel room was the perpetual dampness. We stayed for three days, and wet items we hung to dry (swimsuits, towels, etc) on the first day, were still wet when we checked out on day four. we left a magazine on a nightstand, and that too was damp enough to compromise the integrity of the paper when we checked out. The doors to the balcony and also the room are so heavy and difficult to open as to be dangerous. They do not stay open and slam shut with a very loud bang. We heard the doors to the room next to us, and I'm sure the people in that room heard ours. Forget trying to carry something inside or out because if you or someone doesn't hold the door, it will slam on you like a mousetrap. The beach view from the room was amazing, and we had a corner room with two balconies. The staff we met were friendly and personable, but at times, the front desk was unattended. Except for the extreme dampness in the room, everything else could be overlooked, but this problem influenced our decision not to stay there again. We had friends staying at the Islander resort, which is within walking distance of this hotel, and dampness was not an issue in their beachfront room. Therefore, it is likely an issue with the Best Western. Also, they charge for parking, $23.00 per day plus a service fee. I don't know what this fee is for, as the parking is not secure, and they do nothing with your car.
Stayed 3 nights in Sep 2025

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