See all properties

Hotel Neos Matala

1.0 star property

Choose dates to view prices

Photo gallery for Hotel Neos Matala

Seasonal outdoor pool, open 8:30 AM to 8 PM, pool umbrellas
Beach nearby, sun-loungers, beach umbrellas, beach volleyball
Bar (on property)
Restaurant
Beach nearby, sun-loungers, beach umbrellas, beach volleyball

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
Mainroad, Matala, Faistos, Crete Island, 70200
  • Place, Beach of Matala
    ‪7 min walk‬
  • Place, Caves of Matala
    ‪7 min walk‬
  • Place, Roman Caves
    ‪7 min walk‬

Room options

View all photos for Single Room

In-room safe, individually decorated, blackout curtains

Single Room

  • Mountain view
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, individually decorated, blackout curtains

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, individually decorated, blackout curtains

Standard Triple Room

  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Matala Dimitris Villa
Faistos
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 179 reviews
The price is €44
includes taxes & fees
7 Jun - 8 Jun
Matala Dimitris Villa

About this property

Hotel Neos Matala

This hotel features a bar/lounge, a poolside bar and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, concierge services and limo/town car service. Housekeeping is available on request.
Hotel Neos Matala offers 19 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies. Each accommodation is individually decorated. 32-inch LED televisions come with satellite channels.

Bathrooms include a shower. This Faistos hotel provides complimentary wireless Internet access. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Neos Matala, you're just a quick walk from Caves of Matala. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes volleyball, bicycles to rent and a playground
  • Within a 10-minute walk of Caves of Matala and Beach of Matala
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a library, and a terrace are also featured at Hotel Neos Matala. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Faistos hotel.

Guests are served a free buffet breakfast daily from 8:30 AM to 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No lift

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 30 April:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 4)
  • Air conditioning fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Neos Matala offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1039K011A0052300
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:30 AM to 8 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Neos
Hotel Neos Matala
Neos Hotel
Neos Matala
Hotel Neos Matala Faistos
Neos Matala Faistos
Hotel Neos Matala Hotel
Hotel Neos Matala Faistos
Hotel Neos Matala Hotel Faistos

Hotel Neos Matala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 51 reviews
Rating 8 - Good. 21 out of 51 reviews
Rating 6 - Okay. 11 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and great accommodations for a great price!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Katarina Ekseth

Liked: Cleanliness
It was very clean and quiet. Good breakfast and nice people. Exellent please to relax
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Berit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

We had a very nice stay at this beautiful hotel. We had a very nice and clean room, the breakfast is very good, the swimming pool is very nice and the location is great, the owners are very friendly and helpful. We would like to come back to this hotel again.
Stayed 8 nights in Jun 2023
Verified

8/10 Good

Mark D

Liked: Cleanliness, staff & service
It is a basic hotel but clean and tidy. Nice hosts - unfortunately pool was out of action awaiting repairs but beach 10 mins walk down the road so not a major issue
Stayed 8 nights in Jul 2024
Verified

6/10 Okay

Raechung

Took a chance on high ratings on booking website and anticipated basic accommodation, it’s true for “basic value” somehow disappointed us. Lots of cats in the premises, good for cats lovers and bad for people allergic to cats.
Stayed 2 nights in May 2025
Verified

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but workable. Nice balcony to relax on not much of a view . Shower is very small a thin person would barely fit but the water was hot. Came with a small.fridge freezer and worked great once plugged in. A/C was available but they removed the remote thinking I would not need it so room was stuffy and opening the bacony door helped a bit until the mosquitoes made their way in so that was annoying. Breakfast was very good no complaints. About a 10 minute walk into town so not a big deal and flat. I would suggest checking that the A/C remote is in your room before front desk closes. I would have rated the place higher if not for this. Again simple clean small room but served the purpose. Bed was a bit on the hard side.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jérémie Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Cet établissement possède une bonne proximité de la plage et des établissements de restauration.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Leif Rohde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simpelt og rigtigt græsk hotel

Simpelt og rigtigt græsk hotel med utroligt venligt tysk værtspar. Servicen stopper ikke. Der er morgenmad med i prisen og AC kan lejes for 5Euro pr døgn (anbefales) fordi der er myg.
Stayed 7 nights in Aug 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive proprietors. Convenient location a short walk from Matala.
Stayed 1 night in May 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

schöne Unterkunft-ein wenig in die Jahre gekommen

Gut angekommen, gute, ruhige Lage am Ortsrand, nette Gastgeber und gutes Frühstück. Ausgangspunkt für tolle Ausflüge, hilfreiche Unterstützung. Strand besser nicht im Ort nutzen - es gibt viele schönere rundherum.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Laura Dalle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay at this hotel. The position is great and the rooms have everything you need. The staff is very friendly and the check in time is flexible according to your needs, which is very helpful. Also, it's perfect for you if you like cats!
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities

Très bien pour une nuit

Très bon accueil des propriétaires, chaleureux et attentionnés. Le petit-déjeuner est inclus et varié. Très bien situé, à pied de la plage et du centre de Matala. Piscine agréable. Chambre rudimentaire mais ok pour une nuit.
Stayed 1 night in Aug 2020
Verified

6/10 Okay

cathy

Liked: Staff & service

chambre bien située mais peu attrayante

Hôtel très basique avec une chambre peu confortable. Matelas et oreillers peu douillets Salle de douche avec toilette exiguë . Cependant hôtes conviviaux et hôtel bien situé non loin de la plage de Matala
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old school bohemian charm in Matala

A very comfortable, slightly quirky, original and welcoming stay at an independent hotel with some original charm! It’s not super slick but it is cute and comfy and charming in an old school hippy Matala style and I liked it.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'unico neo è che non ci sono sufficienti posti auto per tutti, ma non è difficile trovare parcheggio, gratuito, nelle vicinanze. Bastava dirlo prima.
Stayed 10 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft. Ein deutsches Paar führt das Hotel, die beiden sind sehr herzlich und nett. Zu Fuß ist man in 5 Minuten direkt mitten in Matala oder am Strand! Echt toll!
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities

Hors du tumulte

Un peu en retrait de l’agitation de Matala, mais le centre reste à 5 min à pied. Jolie chambre, propre et fonctionnelle avec petite terrasse qui donne sur un jardin. Très bon accueil. Le lit un peu dur à mon goût, mais ça va
Stayed 3 nights in May 2019
Verified

6/10 Okay

JACQUES

Disliked: Staff & service, property conditions & facilities, room comfort

à éviter

hôtel qui aurait besoin d'être refait , porte des wc ne ferme pas , la porte d'entrée laisse passer la lumière du couloir au petit déjeuner musique rock
Stayed 1 night in May 2019
Verified

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hôtel pas cher certes mais spartiate
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Conveniently located

Small but comfortable room with attached balcony/patio a short walk to main beach and plaza. Friendly, efficient staff. Plenty of shaded seating by the pool. Breakfast is adequate but underwhelming. Parking is on site. Smoking is evidently allowed in all rooms.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Keuf51

Liked: Cleanliness, staff & service, property conditions & facilities

charmant petit hotel familial

à 300m de la plage de Matala, cet hotel de 18 chambres est tenu par un couple d'allemand et leur assistante anglaise. des gens adorables! ambiance typique de la Crète. L'essentiel est là pour passer un bon séjour : piscine, climatisation, frigo, balcon, grand lit et propreté de l'établissement. nous ne sommes que dans un 2 étoiles et pourtant c'est agréable. je recommande pour les gens aimant la simplicité et la gentillesse.
Stayed 16 nights in Jul 2017
Verified

6/10 Okay

Valérie

Liked: Cleanliness
Hoteliers sympatiques, déco viellote tendance 70's, emplacement au calme dans Matala, village sans intérêt
Stayed 3 nights in Jul 2017
Verified

8/10 Good

noemi

Liked: Staff & service

Normale

Siamo una coppia, abbiamo soggiornato 2 notti all'hotel neos. L'hotel è molto semplice, non è per persone troppo esogenti sicuramente ma per poche notti di passaggio può andare. Colazione buona e abbondante ma alle 10 tolgono tutto anche stai ancora mangiando!
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

This hotel is a basic hotel but every thing works, its clean, staff a really friendly, pool is good, bed comfortable, air con good and a decent breakfast.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Väl värt sitt värde

Prisvärt, charmigt hotell med gulliga ägare