4/10 Poor
Matt
Travelled with partner
23 Apr 2025
Disliked: Staff & service, amenities, property conditions & facilities
Overall Disappointed – Would Not Return
Our stay at this property was disappointing from the start. Just before our arrival, we were notified that the pool was out of service and given the option to cancel. Unfortunately, it was too late to find a viable alternative, so we proceeded with the stay.
The exterior of the property is clearly neglected. Landscaping is overgrown, weeds push through the patio stones, and there were animal droppings around the pool area. Despite the message saying the pool was only recently out of service, it looked like it had been unusable for much longer.
Inside, the room was thankfully clean and comfortable, with a nice interior. It had a small mini fridge and microwave, but don’t expect to cook – the outdoor grill they suggest using was rusted beyond belief and likely inoperable.
The biggest letdown was the lack of service. When we had an issue, we tried contacting the office but only reached voicemail. Emails went unanswered. The only response we got was from a number that had previously texted arrival info, but even that wasn’t helpful. We eventually resolved the issue ourselves, but it was clear that if we’d needed real assistance, we likely would have been on our own.
Unfortunately, this stay fell far short of expectations, and we won’t be returning.
Matt
Stayed 4 nights in Apr 2025
