Tokyu Stay Hakata

3.0 star property

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Photo gallery for Tokyu Stay Hakata

Corridors feature large windows and a patterned floor in a clean, modern design.
Relax in our stylish lobby with a reception desk, comfortable seating area, and lush greenery.
Enjoy a casual dining experience with a vending machine offering a variety of beverages and a bar area with stools.
Experience the sleek, modern design of our hotel's central hallway, featuring a striking pillar, a long reception desk, and clean, light-colored tiles.
Enjoy a city view from the large window, with a comfortable bed and modern amenities at your fingertips.

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1-11-11 Hakataekiminami, Hakata, Fukuoka, Fukuoka, 812-0016
  • Canal City Hakata
    ‪14 min walk‬
  • Fukuoka Anpanman Children's Museum
    ‪3 min drive‬
  • Marine Messe Fukuoka
    ‪3 min drive‬
  • Fukuoka (FUK)
    ‪3 min drive‬

Room options

Residential Double Room, Non Smoking [Washer and Dryer Furnished]

8.6 out of 10
Excellent
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room, Non Smoking [Washer and Dryer Furnished]

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Moderate Double Room, Non Smoking [Washer and Dryer Furnished]

8.8 out of 10
Excellent
(39 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Residential Twin Room, Non Smoking [Washer and Dryer Furnished]

9.8 out of 10
Exceptional
(7 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, Non Smoking [Washer and Dryer Furnished]

8.8 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Residential Double Room

  • Sleeps 2
  • 1 Queen Bed

Residential Twin Room

  • Sleeps 2
  • 2 Single Beds

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Moderate Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

RESIDENTIAL Double-For single occupancy only

  • Sleeps 1
  • 1 Queen Bed

DELUXE TWIN-For single occupancy only

  • Sleeps 1
  • 2 Single Beds

RESIDENTIAL TWIN-For single occupancy only

  • Sleeps 1
  • 2 Single Beds

COMFORT DOUBLE-For single occupancy only

  • Sleeps 1
  • 1 Queen Bed

MODERATE DOUBLE-For single occupancy only

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Queen Bed

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About this property

Tokyu Stay Hakata

Hotel with a restaurant, near Canal City Hakata
A restaurant, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Weekly housekeeping is available.
Tokyu Stay Hakata offers 216 accommodations with all-in-one washer/dryers and a safe. Fridges and microwaves are provided. Bathrooms include a separate bath and shower, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Hakata. During your stay, you're just a quick walk from Amu Plaza Hakata. Free WiFi in public areas, a restaurant and laundry facilities are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by foot from Canal City Hakata and a 4-minute drive from Marine Messe Fukuoka
There's a restaurant on site. WiFi is free in public spaces. Tokyu Stay Hakata also features a vending machine, laundry facilities, and a front desk safe.

This 3-star Fukuoka hotel is smoke free.

Tokyu Stay Hakata has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200–500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Hakata Hotel
Tokyu Stay Hakata Hotel
Tokyu Stay Hakata Fukuoka
Tokyu Stay Hakata Hotel Fukuoka

Tokyu Stay Hakata Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1012 reviews
Rating 8 - Good. 302 out of 1012 reviews
Rating 6 - Okay. 58 out of 1012 reviews
Rating 4 - Poor. 18 out of 1012 reviews
Rating 2 - Terrible. 10 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sui Ting

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was on the small side,but very good value for money
Stayed 3 nights in Apr 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose this Tokyu Stay only if you don't mind it being so close to the train tracks near Hakata Station. I didn't mind only because I used to live in New York City. The facilities are traditional in style (separate toilet room from shower/tub room), but easily separated by a sliding door.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chin Kee

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spotless, modern, and very comfortable. I really appreciated the thoughtful touches like the in-room washer/dryer, which made a big difference during my stay. The bed was cozy, and the bathroom was clean and well-equipped.Overall, this hotel exceeded my expectations.
Stayed 7 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quite n convenient. Just would like a better rather than an adequate breakfast.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
very clean and quick and easy
Stayed 1 night in Mar 2025

10/10 Excellent

Polly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Mayumi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very close to hakata station for convenience but because of that, you hear trains when you're in your room.
Stayed 2 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 5 nights in Apr 2025

10/10 Excellent

Zane

Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Stayed 3 nights in Mar 2025

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lup Meng

Travelled with partner
Liked: Cleanliness
My room this round is close to train track and can be very noisy in the night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lynn

Stayed 3 nights in Mar 2025

10/10 Excellent

Hwee Liang, Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights. Room was slightly larger than average, able to fit 2 medium sized luggage. Window is able to open to allow fresh air, and air-conditioning was powerful due to it's a personal unit (not centralised). Plus was in room washer & dryer unit and microwave. Downside is: - Beside train track - South side of JR Hakata Stn., quiet neighbourhood with nothing much around hotel. Highly recommended. Will be back again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointmented and quiet room- great value for the cost. Very close to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice and the area is great, very close to the Hakata station
Stayed 3 nights in Mar 2025

10/10 Excellent

KAI HONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Mar 2025

10/10 Excellent

Filomena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Fukuoka

Breakfast was good. Staff were attentive.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lerma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

wen gee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms. Perfect for older adults who wants to stay close to the station, the rooms are spacious, even provide washing machine and ironing board which we don’t need. The free coffee machine is a bonus. Rates are even cheaper on a Saturday night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good and you can even rent refa hair styling product which is awesome. The only down sides are ,Tourist with large luggage would have to walk it on a bumpy road , in order to get to the station.
Stayed 10 nights in Mar 2025

10/10 Excellent

BENNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great customer service, staff was really nice and helped us check in and out fast
Stayed 1 night in Mar 2025