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The Prestige Hotel Penang

5.0 star property

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Photo gallery for The Prestige Hotel Penang

Outdoor pool, open 7:00 AM to 8:00 PM, pool loungers
Exterior
Breakfast, lunch, dinner served; Asian cuisine
Building design
Premier Deluxe | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking included

Explore the area

View in a map
8 Gat Lebuh Gereja, George Town, 10300
  • Place, Pinang Peranakan Mansion
    ‪1 min walk‬
  • Place, Raja Tun Uda Ferry Terminal
    ‪3 min walk‬
  • Place, Padang Kota Lama
    ‪5 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe King

1 bedroom, minibar, in-room safe, desk

Deluxe King

9.2 out of 10
Wonderful
(26 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe

Premier Deluxe | 1 bedroom, minibar, in-room safe, desk

Premier Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Trio

Deluxe Trio | 1 bedroom, minibar, in-room safe, desk

Deluxe Trio

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Loft Suite

Loft Suite | 1 bedroom, minibar, in-room safe, desk

Loft Suite

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

1 bedroom, minibar, in-room safe, desk

Executive Deluxe King

9.0 out of 10
Wonderful
(6 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Originals King

1 bedroom, minibar, in-room safe, desk

Originals King

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Originals Twin

1 bedroom, minibar, in-room safe, desk

Originals Twin

  • 30 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About this property

The Prestige Hotel Penang

Luxury hotel with full-service spa and fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a rooftop terrace are on-site. Housekeeping is available on request.
The Prestige Hotel Penang offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Prestige Hotel Penang. During your stay, you're just a quick walk from Wonderfood Museum. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Glasshouse, a café that serves Asian cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, hot stone massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Wonderfood Museum and Pinang Peranakan Mansion
The Prestige Hotel Penang offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury The Prestige Hotel Penang also features a rooftop terrace, coffee/tea in common area, and concierge services. Free self parking is available.

This 5-star George Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.
The Glasshouse – This café specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
TheReserve – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MYR 40 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Glasshouse
  • theReserve

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100.0 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 40 for adults and from MYR 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Prestige Penang
The Prestige Hotel Penang Hotel
The Prestige Hotel Penang George Town
The Prestige Hotel Penang Hotel George Town
The Prestige Hotel Penang a Member of Design Hotels

The Prestige Hotel Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 403 out of 544 reviews
Rating 8 - Good. 106 out of 544 reviews
Rating 6 - Okay. 23 out of 544 reviews
Rating 4 - Poor. 8 out of 544 reviews
Rating 2 - Terrible. 4 out of 544 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, location and pool. No buildings blocking the pool so you get sunshine and a beautiful view. Luxurious room: carpet, separate tap for drinking water, mini fridge with drinks included and replenished daily. I highly recommended this hotel. Fahmi and Sunil were always in the lobby to help and welcome us.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed a beautuful room and pool with a great view of the strait for for six nights. Our comfortable king bed, decor, safe drinking water and complementary drinks were much appreciated. We also appreciated the friendly manner and sensible advice from the staff at the lobby counter. Finally, our big thank you to the room housekeeping staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Niconette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free mini bar with restocking free. Great spa, close to many attractions, wonderful service. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing comfortable room. Love the goodies in the fridge, treats & nespresso in room. Staff was amazing & super friendly. This place was so great that I did not want to leave!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Friendly staff. Clean room. Excellent location near to cafe and good food. Nespresso is a treat.
Stayed 3 nights in Apr 2025

10/10 Excellent

Marnie

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with group

Not 5 star, great location

While our stay was comfortable, this hotel is not a 5 star hotel. The staff seem friendly but don’t really speak English so communication is difficult. While everything is clean, the finishes are worn and need a renovation. That being said the location is excellent for George Town
Stayed 4 nights in Jun 2025

10/10 Excellent

Meagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, beautiful hotel, loved the pool and the free mini bar in the room
Stayed 2 nights in Jun 2025

8/10 Good

Vozza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, The staffs are very friendly and helpful. room aircon is centralized. We cannot set the temperature and it is very cold in the night when sleeping as the blanket is quite thin. We need to wear extra clothing to sleep.
Stayed 4 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown and surrounded by cafes and good food options. The staff & service is excellent, they are all willing to go above and beyond to make your stay comfortable. Compact city rooms and very clean
View from pool area
Hotel surroundings
View from pool area
Hotel surroundings
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Enjoyed the cold drinks in the fridge- nice touch. Gave us a late check out. The pool area is nice however some tiles fell off, might need a little upkeep.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shangjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3D2N stay at the Prestige Hotel was marvellous. The hotel is situated at the terminal ferry jetty, well located in George Town, away from the traffic hustling and bustling. Hospitality by the service crew was perfect as they were polite and professional. The hotel amenities were spectacular, well maintained and clean. A special shout out to the 3M filtered water tap which dispensed endless amount of clean, cool filtered water for us to beat the sweltering heat in Penang. Not forgetting the complimentary drinks in the bar and refrigerator too. Do head out to the swimming pool / deck for the amazing sunset too!
Stayed 2 nights in Apr 2025

6/10 Okay

Hiba

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo female traveller I couldn't recommend this hotel enough. Fabulous location and fantastic hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Lay See

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jenifer

Travelled with partner
Liked: Amenities, property conditions & facilities
I would come back just for the staff! Everyone was so welcoming from the moment we arrived! Even tho we arrived hours early for check in they had our room ready and welcomed us in. The room was clean full of complementary drinks and snacks. Being our honey moon they set up a lovely decoration and brownie for us to enjoy l. The pool was great with an amazing pool view and clean. Not to mention the great location to walk and see many of the local street art and enjoy delicious food.10/10 would come back again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 4 nights in Mar 2025

8/10 Good

Xinyu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 days 2 nights for my Penang trip. Appreciate the early check-in and anniversary decoration arrangements. Overall, the room was clean and spacious. Probably can improve on the variety of dining options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca, Grand Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thel

Stayed 4 nights in Mar 2025

10/10 Excellent

Lilyn Enabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying here and still a charm
Stayed 4 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Soon Heng Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2025