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Copthorne Hotel Greymouth

4.0 star property

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Photo gallery for Copthorne Hotel Greymouth

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds
Superior Room, 1 King Bed, River View | View from room
Shower, eco-friendly toiletries, hair dryer, towels
Reception
Food and drink

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking included
  • Free WiFi

Explore the area

Map
32 Mawhera Quay, Greymouth, 7840
  • Jade Country Greymouth
    ‪3 min walk‬
  • West Coast Rail Trail
    ‪5 min walk‬
  • Monteith's Brewing Company
    ‪10 min walk‬
  • Hokitika (HKK)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, River View

Superior Room, 1 King Bed, River View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, River View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Riverview Accessible 1 King

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Riverview Accessible 1 King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Accessible 1 King

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room With River View

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King Room With River View

  • Sleeps 2
  • 1 King Bed

Superior King Room-Accessible

  • Sleeps 2
  • 1 King Bed

Superior Riverview Accessible 1 King

  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel Greymouth

Riverfront hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has concierge services and a 24-hour front desk. Self parking is free. Other amenities include a TV in a common area and a front desk safe. Housekeeping is available on request.
Copthorne Hotel Greymouth offers 53 accommodations with a safe and a hairdryer. Rooms open to balconies. 49-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Greymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Greymouth. During your stay, you're just a quick walk from Left Bank Art Gallery. Free self-parking, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Left Bank Art Gallery and Pounamu Pathway Māwhera
There's a restaurant on site. The eco-certified Copthorne Hotel Greymouth also features concierge services, room service (during limited hours), and a front desk safe. Free self parking is available. A complete renovation of Copthorne Hotel Greymouth was completed in January 2022.

This Greymouth hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Jimmy Cook's Bar – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A restaurant

Restaurants on site

  • Jimmy Cook's Bar

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Grab bar near toilet (76 centimetre high)
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - January 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Greymouth Hotel
Greymouth Kingsgate
Greymouth Kingsgate Hotel
Hotel Greymouth
Kingsgate Greymouth
Kingsgate Greymouth Hotel
Kingsgate Hotel Greymouth
Kingsgate Hotel Greymouth
Copthorne Greymouth Greymouth
Copthorne Hotel Greymouth Hotel
Copthorne Hotel Greymouth Greymouth
Copthorne Hotel Greymouth Hotel Greymouth

Copthorne Hotel Greymouth Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 251 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 242 out of 1000 reviews
Rating 4 - Poor. 106 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very spacious rooms.

Plenty free parking.Spacious room. Clean. Centrally located.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort

Probably the best hotel in Greymouth

A nice hotel room, that was spacious. There’s no air conditioning but we left the balcony door open and there was no road noise. The hotel restaurant was good for both evening meal and breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the railway, making it a good place to stay before getting on the Trans-Alpine Train. The restaurant was also very good.
Stayed 1 night in Feb 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight stop over.

Right in the centre of town short walk from the railway station. Good for the one night we stayed. Very clean and although breakfast wasn’t include we paid extra and it was very good.
Stayed 1 night in Feb 2025

8/10 Good

Lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all facilities. Great Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
When we first arrived at the hotel, our approach was from a side door. We didn’t realize that the building was being renovated and we came in on the wrong side, which looked rough. When we got to the new and modern doors, all was well and we found ourselves in a lovely, modern reception area. From the beginning, the staff were wonderful.
Stayed 2 nights in Feb 2025

8/10 Good

Phyllis

Stayed 3 nights in Feb 2025

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointed

This is the second time staying at this hotel, and feel Copthorne Hotel should provide Air-Conditioning in their rooms instead of cheap fans. First Fan broke, second fan provided broke when plugged in, third and better fan provided did finally worked. Staff where very helpful, embarrassed and apologetic during this period. Also what hotel does not provide early morning calls for guests, this one doesn't. Asked reception about two local attractions which they knew nothing about very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel in dull town

Greymouth was chosen as a stop because the distance travelling, the hotel was clean, but all hotels are hot The Copthorne is one of the best in Greymouth and it served its purpose
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the best staff and team , nothing was a problem, the most amazing food in the restaurant, awesome waitstaff love it
Stayed 1 night in Oct 2024

10/10 Excellent

Steven R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with the quality of the room we stayed in overlooking the river. The room had been renovated recently and was very nice. The staff were friendly and accommodating, we would stay there again.
Stayed 1 night in Feb 2025

6/10 Okay

karen

Travelled with family

Would not recommend

The hotel is very dreary and run down outside. The rooms are fine but the verandahs are so small a chair will not fit there and the door is held on by a bolt. There are no bathroom guest amenities or many tea selections just black teas. The bed is very lumpy and pillows the same. We ate in the dining room and had some challenges with staff that were not trained in the menu or wine list. The food was just ok. Certainly not even could be rated a 3 star hotel and overpriced for the room and facilities. This hotel group should provide better standard rooms, facilities and restaurant.
Stayed 2 nights in Jan 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with a bit of a view. The staff were all really friendly.
Stayed 3 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greymouth Copthorne stay

Hotel was ok - but the buffet breakfast was disappointing. Limited choice very busy with bus trip people, only instant coffee and not value for money.
Stayed 1 night in Jan 2025

4/10 Poor

Birgitta

Travelled with partner
Disliked: Property conditions & facilities
This might be the best hotel on Greymouth but it is 2 star. Terrible windows, No ventilation or AC and it was super hot. Walls to next room super thin. Find another location to stay for the night.
Stayed 1 night in Jan 2025

8/10 Good

Hemal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Probably the best hotel in Greymouth, but they should seriously consider installing air conditioners in the rooms. Our room was west facing and was extremely hot. Staff are very courteous and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Ric

Liked: Staff & service, property conditions & facilities
Great service at check-in and check-out. Really nice team
Stayed 1 night in Jan 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service

Jimmy rips

Let’s clear up immediately. This is not a 4 star as advertised here. It’s scraping as a 3 if that. Air conditioner? No. (Sleeping at night was hot and uncomfortable. But there is a heater) Hair conditioner, shower cap, bar of soap sanitary bag? No. There is shampoo and hand wash but you’d expect these items in a 3 or 4 star hotel. Positives:- the staff are friendly. The location is nice. If you like being woken early, you will be by the bell tower. But if a sleep in Is for you, I’d go elsewhere. We personally liked it. Negatives:- the in hotel restaurant is over rated and a rip off. I cannot recommend it. The wait staff while very friendly were not enough to make this experience a good one. Diners be aware The menu is limited, which is no problem We liked the base of the pork belly salad however did not want to eat the pork so asked to swap the protein from pork to beef As you’ll see on the photo attached, there is a similar salad that contains grapes etc that can be served with either chicken or beef The beef salad is $32 and the pork is $37 When we ask the lovely waitress if the protein could be swapped, she said she’d speak to the chef and that there was no issue changing We were horrified when we paid the bill to discover that we were charged for two steaks at $55 each When we questioned this, we were told that the chef decided to serve us a bigger portion and it was not confirmed with us prior to making this decision as we would never of accepted
Stayed 4 nights in Jan 2025

6/10 Okay

Varadhajothy

No Ac
Stayed 1 night in Jan 2025

4/10 Poor

heather

Stayed 1 night in Dec 2024

6/10 Okay

Peicong

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Murray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Amenities
Very Clean
Stayed 1 night in Nov 2024