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Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Lobby
Lobby sitting area
Pool
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Place, Hagerstown Premium Outlets
    ‪14 min walk‬
  • Place, Maryland Theater
    ‪7 min drive‬
  • Place, Hagerstown Speedway
    ‪9 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(29 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Shower, hair dryer

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

Lobby
Quality Inn & Suites Hagerstown
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 1,000 reviews
The price is €73
includes taxes & fees
28 Dec - 29 Dec
Quality Inn & Suites Hagerstown

About this property

Sleep Inn & Suites

Hotel in Hagerstown with free breakfast and fitness centre
This hotel features a fitness centre, WiFi in public areas and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Sleep Inn & Suites offers 96 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and a few minutes from Marty Snook County Park
  • Pets welcome for a fee
A computer station is on site and WiFi is available in public spaces for a fee. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Reviews

Sleep Inn & Suites Reviews

7.0

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 216 out of 769 reviews
Rating 8 - Good. 229 out of 769 reviews
Rating 6 - Okay. 139 out of 769 reviews
Rating 4 - Poor. 90 out of 769 reviews
Rating 2 - Terrible. 95 out of 769 reviews

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways could be a lil cleaner(smell wise) it smelt very damp
Stayed 1 night in Aug 2025

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've come here for 10 years and it has remained clean, consistently staffed and a straight drive to the Antietam battlefield.
Stayed 1 night in Sep 2025

10/10 Excellent

Nydia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2025

2/10 Terrible

Theresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we opened the door to the room, you were over taken by the smell. It was a stale & unclean smell. The air conditioner came on but did not blow cool air like it should have. Therefore the smell remained in the room. Went to use the microwave & the knobs fell off. Next morning went down for breakfast & let's just say we had to walk across the street to eat, where the Waffle House & Cracker Barrel was located. Food was unbelieveable. Went out for the day & when we came back & we found that nothing had been done in the room. The bed was not made, the garbage was not emptied & the dirty towels were still on the floor. I went downstairs to ask about housekeeping & was asked when did we check in. I told her the night before & she said yeah we usually don't have housekeeping do the rooms until after you stay for the third day? I told her I wanted the room cleaned & was told housekeeping has already gone for the day. However to my surprise one of the girls at the front desk asked me if I wanted her to go up & clean the room. I told her yes just empty the garbage & take the towels & put fresh ones in the room.That was done when we got back from the evening event. We couldn't/wouldn't eat there, the rooms smelled bad & there is no service cleaning wise unless you are there 3 or more days. All this & they charged me $133 per night. I would never stay here again & I would tell everyone to stay away. I am angry that I had to pay that much for what I didn't get!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marijane, lore city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great staff and services
Stayed 1 night in Jul 2025

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't you dare

The room smelled, carpets crudy and dirty. No pool, rooms of pictures do not match the exact room. Its a disgusting dump
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert, Abbeville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice but didn’t care at all, they advertised pool and hot tub but been closed for two years and no one working on it. No phone in room to call front desk about an alarm going on at 2 am and 5 am. The room had a mold odor and carpet tests every where I looked. Only thing it got going is location and Walmart shopping carts in hotel and parking lot not my first choice in the future might want to shop around and the breakfast really suck while the lady sits there and plays on her phone never refill the pitchers of drinks or ice like she hated her job.
Stayed 3 nights in Aug 2025

4/10 Poor

Melissa

Stayed 4 nights in Aug 2025

6/10 Okay

Joseph

For the price it was okay to stay. The rooms are not clean and my room had holes in the walls
Stayed 2 nights in Jul 2025

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Rob

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool been closed for two years room was stinky. Breakfast sucked.
Stayed 1 night in Aug 2025

6/10 Okay

Roy

Stayed 1 night in Aug 2025

4/10 Poor

Dean

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Latesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay, the gym need upgrading and the pool wasn't set up for the guests to enjoy. Other than that, it was a good stay.
Stayed 3 nights in Jun 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, staff & service
I don't like to complain, but our stay at this hotel needs to be brought to someone's attention. We booked two rooms for my wife and me and 7 grandchildren. The pullout bed in the first room was deeply stained and literally springs were poking out of the mattress. The desk attendant moved my wife and five of the children to another room. The room I and the other children and pet were given a pet friendly room. The room wreaked of cannabis smell so bad I was concerned from a health point of view. The desk attendant acknowledged the smell in the hall as well. She offered us a room on a higher floor, exchanged the key cards and sent us to a room, but when we entered the room it had not been cleaned. Soiled bed sheets, soiled wash clothes and trash in the room. Again I brought to the attention of the desk attendant, and was then moved to a third room. We checked in around 6, but with all these circumstances we didn't get to settled until nearly 10 pm. Also we in part chose this hotel because we wanted a pool. When we arrived we were told it was closed. I understand things may have to be closed for a repair but apparently we since learned it hasn't been repaired for about a year. I've never had an experience like this at any hotel, even other Choice hotels. And again it's not my nature to complain, but this was really a great frustration. Regards, Doug Beck
Stayed 1 night in Jul 2025

4/10 Poor

ihssane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells like mold everywhere, very old tv, the pool is closed no notice, very limited options for food if u re here late in the nights!
Stayed 1 night in Jul 2025

4/10 Poor

gary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
everything was wrong with our room, bed was broken, no toilet paper, floor so sticky my feet stuck to it, had to get another room, better, but coffee maker did not work, bathroom was not cleaned properly. Won't stay here or at any other Sleep Inn again
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Stayed 1 night in Jun 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Accessible location, surrounded by fast food establishments and Wal-Mart. They ran out of extra bedding for the pull out sofa. The peep hold is double sided and the room door does not toich the floor and there was a 1-2 inch gap. We blocked it woth a towel for temperature control. Limited breakfast selection. Grateful for aa roof overhead. Staff were kind but would try to stay with another establishment.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
Not bad, small tv, no streaming service
Stayed 1 night in Jul 2025

6/10 Okay

Sherry

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Terry

Disliked: Amenities, property conditions & facilities
Beds never made ,no change of sheets, no fresh towels. Floor never vacuumed.Bath and shower never cleaned. All of this after during a 7 night stay.
Stayed 7 nights in Jun 2025