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Sleep Inn & Suites

2.5 star property

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Lobby
Lobby
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪1 min drive‬
  • Hagerstown Roundhouse Museum
    ‪5 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Shower, hair dryer

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(23 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Lobby sitting area

Country Inn & Suites by Radisson, Hagerstown, MD

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1115)
The price is €105
for 1 room
includes taxes & fees
31 Jul - 1 Aug
Country Inn & Suites by Radisson, Hagerstown, MD

About this property

Sleep Inn & Suites

Hotel in Hagerstown with free breakfast and fitness centre
This hotel features a fitness centre, WiFi in public areas and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Sleep Inn & Suites offers 96 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and a few minutes from Marty Snook County Park
  • Pets welcome for a fee
A computer station is on site and WiFi is available in public spaces for a fee. A business centre and a meeting room are available. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 204 out of 721 reviews
Rating 8 - Good. 223 out of 721 reviews
Rating 6 - Okay. 127 out of 721 reviews
Rating 4 - Poor. 78 out of 721 reviews
Rating 2 - Terrible. 89 out of 721 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

lorraine

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Breakfast not well stocked. Ran out of milk.

Stayed 4 nights in Apr 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort

One night only

Location of hotel is very good. Located right off highway, this hotel is near a Walmart, Waffle House and plenty of gas stations and other food choices. The front desk and breakfast attendant were very nice. The room/hotel is outdated. It could have been cleaner. The rug in our room definitely had not been vacuumed. We were just passing through for the night, so we didn’t care about the lack of updates, but would not recommend if staying more than one night.
Stayed 1 night in Apr 2025

10/10 Excellent

LOIS, WICHITA

Liked: Cleanliness, staff & service
Friendly, helpful person at the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Henry

Disliked: Property conditions & facilities
Wore furniture and missing lamp
Stayed 1 night in Mar 2025

8/10 Good

Miaoping

Stayed 1 night in Mar 2025

4/10 Poor

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful, not worth the low price

The hotel over all was very dirty, the ac didnt work, the pool was broke, the breakfast food made my kids sick. Overall a terrible experience. We will never stay there again.
Stayed 2 nights in Mar 2025

4/10 Poor

Jason

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for one night with my wife and daughter on the way to Washington DC just to sleep over. Front desk lady was nice, but the property is *terrible.* I was in room 420… Right. Literally, the room number was written with a Sharpie on the wall outside of the door. The entire floor reeked of weed. Which is fine, except for I was on a no smoking hall, and the smell of weed makes my wife feel nauseous. The bathroom only had a sliding door which had no handle on it. There were dozens of dirty fingerprints all over it where people have tried to open and close it. The pillows were square…? And small. Didn’t sleep at all. The lights were out in the stairwells, making them dark. Material was also peeling off of the walls in the stairwell, and it looked as if there were black mold growing under it. We couldn’t wait to get out of there. Checked in at 11 PM and we’re out by 9. I travel a lot and this is by far the worst property I’ve been in in a very, very long time. I don’t even remember the last time I wrote a review. But I wanted to make sure this one was recorded. Looking for a post apocalyptic walking dead vibe, then you’ll enjoy. Otherwise, go somewhere else.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jill

Travelled with partner
It was close to a lot of restaurants but the fact I couldn't have a working TV in my room was frustrating.
Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Room was clean. Small TV. Hot tub and pool were not working. Hall carpet very stained
Stayed 1 night in Mar 2025

2/10 Terrible

Robert

Disliked: Property conditions & facilities
The hotel had no cable service so no TVs. What? They misled us at checkin with a sign saying there "may" be some trouble with cable. There was no may about it. They should have been upfront and given us the chance to find another hotel.
Stayed 1 night in Mar 2025

6/10 Okay

Keyera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Me and my family have always stayed here whenever we come down for a visit however, this time was different. The staff were very nice and helpful so I appreciate that. Some of the other guest were presenting some behaviors similar to “tweaking” and it made me extremely uncomfortable seeing as though I traveled with young children
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Crystal

Travelled with pets
Disliked: Amenities
I had paperwork for my service dog who was in training, was not given paperwork to fill out and charged, there was a 200.00 hold on my room for damages the MIGHT occur. Those types of things shouldn’t be hidden in the contract when you sign it I asked for a copy of the contract and was denied. I also asked for a receipt several times and that was denied. When I had a question about my bill, Tonya, who is an associate wagged her finger in my face aggressively. Then, when I tried to resolve the situation with the general manager, Julie, she was not accommodating whatsoever instead of de-escalating. She proceeded to try to escalate the situation and not handle it in a professional manner the outside of the grounds where you are supposed to let the dog relieve itself were littered with trash and human food, which is not suitable for a dog. The floor in my room was also not mopped. Julie continues to make false allegations about the dog, denied the refund. When I asked how long it would take for the $200 to go back into my account I was told by another associate “ I don’t know, call your bank” Clearly, there’s poor leadership at this establishment and it shows it has trickle down from the top all the way to the employees. I do a lot of traveling and I will never stay in a Hilton again. I canceled my stay and I decided to go to Frederick which is a large city with lots of hotels to choose from. This establishment put a $25 hold on my card.
Stayed 2 nights in Mar 2025

2/10 Terrible

wilson

Very bad housekeeping start me wake up at 8:00 when I was sleeping that’s not right and keep me calling all the time was therrible services
Stayed 1 night in Feb 2025

10/10 Excellent

Howard E

Business traveller
Liked: Cleanliness, staff & service
Pool looks to have been out of service for some time should get it fixed as many people book for this aminity
Stayed 1 night in Feb 2025

8/10 Good

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Gerri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed and wasn’t told til after check in
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Passion

Travelled with partner
I wasn’t able to check into my room based off of false information on Expedia and wasn’t able to get a refund for a room I had booked for over a month
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Stayed 1 night in Jan 2025

6/10 Okay

Emma

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was dirty ,the floor had spots and stains in the carpet. Light switches were not in the wall correctly. Had no cable television. Pool was out if order and the vending machine on my floor. The drink machine on the first floor only took cash . It took my money and did not givr me my drink. The person the room next to me had a dog and it barked all night. My mattress had a dent innit like someone had slept there for an extended period of time. Food on the wall by the sink. The breakfast in the morning was very slim pickings. No cream cheese for a bagel.
Stayed 1 night in Feb 2025