Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Pool
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪1 min drive‬
  • Hagerstown Roundhouse Museum
    ‪5 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪15 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Sleep Inn & Suites

Hotel in Hagerstown with free breakfast and fitness centre
This hotel features a fitness centre, WiFi in public areas and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Sleep Inn & Suites offers 96 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and a few minutes from Marty Snook County Park
  • Pets welcome for a fee
A computer station is on site and WiFi is available in public spaces for a fee. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 199 out of 704 reviews
Rating 8 - Good. 219 out of 704 reviews
Rating 6 - Okay. 122 out of 704 reviews
Rating 4 - Poor. 77 out of 704 reviews
Rating 2 - Terrible. 87 out of 704 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

wilson

Very bad housekeeping start me wake up at 8:00 when I was sleeping that’s not right and keep me calling all the time was therrible services
Stayed 1 night in Feb 2025

10/10 Excellent

Howard E

Business traveller
Liked: Cleanliness, staff & service
Pool looks to have been out of service for some time should get it fixed as many people book for this aminity
Stayed 1 night in Feb 2025

8/10 Good

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Feb 2025

2/10 Terrible

Gerri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed and wasn’t told til after check in
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Passion

Travelled with partner
I wasn’t able to check into my room based off of false information on Expedia and wasn’t able to get a refund for a room I had booked for over a month
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Stayed 1 night in Jan 2025

6/10 Okay

Emma

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was dirty ,the floor had spots and stains in the carpet. Light switches were not in the wall correctly. Had no cable television. Pool was out if order and the vending machine on my floor. The drink machine on the first floor only took cash . It took my money and did not givr me my drink. The person the room next to me had a dog and it barked all night. My mattress had a dent innit like someone had slept there for an extended period of time. Food on the wall by the sink. The breakfast in the morning was very slim pickings. No cream cheese for a bagel.
Stayed 1 night in Feb 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

8/10 Good

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fridge didn't work, pool was unavailable which was why I went for my granddaughter
Stayed 2 nights in Jan 2025

8/10 Good

Howard E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to restaurants and a brewery
Stayed 1 night in Jan 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy, but clean and comfortable! Great Value for the price
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find
Stayed 3 nights in Jan 2025

10/10 Excellent

Solomon

Stayed 2 nights in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Amy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
A good place for a night in a budget hotel! Beds were comfortable and the room was clean. Some maintenance issues: pool out of service, light over sink burned out, dangerous hair dryer connection. Other guests brought dogs into the breakfast area despite signage and employees didn't enforce the "No pets in the eating area".
Stayed 1 night in Dec 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

Jemma

Stayed 1 night in Nov 2024

6/10 Okay

chris

Travelled with family
Liked: Cleanliness, staff & service
The property is aging but they are doing renovations. But we booked this hotel specifically to use the pool snd hot tub for relaxing after hiking. Upon checking in we were told it is closed. I never would have booked it knowing that. Still had to pay full price and booking with expedia did not give any better deal than dealing with hotel directly. Overall was not satiafied with booking and deal.
Stayed 1 night in Dec 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is terrible. Dirty!! Room not cleaned well, dirty stained sheets( looks like child peed the bed and they just turned the mattress pad over. I cleaned room with clorax wipes. I changed and put new sheets on myself) pool not working( false advertising that they have a pool.( From comments, pool hasnt worked for months) little / poor lighting in parking lot, hole in wall , pillows ridiculous, noisy heater, toilet paper very thin. Man lurking outside dark front entrance. Told front desk, I was told police had been there, talked to person and he would be leaving ??!! Felt very unsafe and uncomfortable at this hotel. Will not return. Asked for refund, told no because we booked the thurd party( Expedia. Do not recommend this hotel. It is very poorly maintained!!
Stayed 2 nights in Dec 2024

8/10 Good

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was patched together couldnt enjoy it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Stayed 1 night in Dec 2024