Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Lobby
Lobby sitting area
Free daily buffet breakfast
Pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Place, Hagerstown Premium Outlets
    ‪14 min walk‬
  • Place, Hagerstown Speedway
    ‪9 min drive‬
  • Place, Hollywood Casino at Charles Town Races
    ‪37 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪13 min drive‬

Room options

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(29 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About this property

Sleep Inn & Suites

This hotel features a fitness centre, WiFi in public areas and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Sleep Inn & Suites offers 96 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and a few minutes from Marty Snook County Park
  • Pets welcome for a fee
A computer station is on site and WiFi is available in public spaces for a fee. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 219 out of 794 reviews
Rating 8 - Good. 234 out of 794 reviews
Rating 6 - Okay. 143 out of 794 reviews
Rating 4 - Poor. 93 out of 794 reviews
Rating 2 - Terrible. 105 out of 794 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Room was ok and staff was helpful and friendly. Maintainence of building vety concerning. Pool has not been fuxed fir over 1.5 years. 5 rooms on our floor were clised no fire alarms.
Stayed 2 nights in Dec 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Breakfast was good.
Stayed 1 night in Dec 2025

6/10 Okay

Jamie

Stayed 1 night in Nov 2025

4/10 Poor

Brady

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The heat didn’t even work in the room & we stayed there for 2 nights in a cold room. The breakfast buffet wasn’t all that good either. There were caution signs on some of the hotels room doors. Definitely don’t recommend going here.
Stayed 2 nights in Nov 2025

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Disliked: Amenities
Well to start off i booked this room because it had an indoor pool and hot tub, get there and it was under renovation!!! Then the room i booked showed that it had a king bed and a jacuzzi bathtub, get to the room and it had two double beds and just a shower!! Staff was very nice and hotel was in a good location!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles

Stayed 7 nights in Nov 2025

10/10 Excellent

Ibrahim

Stayed 2 nights in Nov 2025

6/10 Okay

Jodee, Woodbine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hot tub and pool closed
Stayed 1 night in Nov 2025

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room stunk, the carpet, couch and chair was stained and dirty. The grout was falling off and had mold on it. We SPECIFICALLY CHOSE the hotel for the pool and hot tub. The pool was green and the hot tub was drained and Nasty. It looked like it hasn’t been cleaned in MONTHS. Luckily the only thing clean was the bed. Breakfast was disgusting and had maybe enough food for 3 people (if) it was edible. They ran out of coffee. There was NO shower curtain in the shower. Literally the worst….
Nasty pool & hot tub
Pool , puke
Dirty bed dase
Beat up disgusting door and handles
Stayed 1 night in Oct 2025

4/10 Poor

Margaret

Travelled with partner
Disliked: Amenities, property conditions & facilities
No soap or TV remote in the room. Remote that was supplied didn't function fully. Room heater was so noisy it woke us every time it cycled - we had to turn it off.
Stayed 1 night in Oct 2025

8/10 Good

T.J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast do not offer healthy fare, but the items served were of typical quality. The young lady that managed the food was exceptional!
Stayed 1 night in Oct 2025

6/10 Okay

Alan

Stayed 1 night in Oct 2025

10/10 Excellent

Ruben, ELCAJON

Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Travelled with family
Stayed 1 night in Oct 2025

4/10 Poor

April

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely could use some help.
Stayed 1 night in Oct 2025

6/10 Okay

Charles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was friendly and professional. Property is a bit out dated and worn. Breakfast was disappointing.
Stayed 1 night in Oct 2025

4/10 Poor

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled strongly of vomit and we asked to be moved. The new room was disgusting with white stains everywhere in the carpet and up the walls and the sofa was saturated with filth and grime. Staff was very nice though. Biggest disappointment was that we booked the hotel for the pool but it was closed for sludge and slime.
Stayed 2 nights in Oct 2025

6/10 Okay

Rachel

Disliked: Property conditions & facilities
Found a lions den receipt in one of the beds. Somewhat clean. Water smelled musty and room had a not great odor. Carpets look really dated. Pool was closed even though it was indoors. You could see it still had water but had a gross film on top. Breakfast was okay. Would not stay here again. Sad really because Sleep Inn at lake George NY was really nice.
Stayed 1 night in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Staff & service
I reported a loose shower door to the hotel staff. No water leaked because the gap was narrow and short, and only at the top.
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
The hotel is fine. The staff are courteous and helpful; and I like them. But this stay, I had to report issues in the shower: a missing floor mat; and a creaky and loose shower door.
Stayed 1 night in Sep 2025

10/10 Excellent

c

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice continental breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property is in poor condition. Light bulbs out in room, not clean, carpet in very dirty.
Stayed 2 nights in Sep 2025

2/10 Terrible

Gregory Alan

Liked: Room comfort
Stayed 2 nights in Aug 2025