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Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Pool
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Place, Hagerstown Premium Outlets
    ‪1 min drive‬
  • Place, Hagerstown Roundhouse Museum
    ‪5 min drive‬
  • Place, Maryland Theater
    ‪6 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(28 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Shower, hair dryer

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Similar properties

Lobby sitting area
Country Inn & Suites by Radisson, Hagerstown, MD
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,163 reviews
The price is €96
includes taxes & fees
16 Nov - 17 Nov
Country Inn & Suites by Radisson, Hagerstown, MD

About this property

Sleep Inn & Suites

Hotel in Hagerstown with free breakfast and fitness centre
This hotel features a fitness centre, WiFi in public areas and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Sleep Inn & Suites offers 96 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and a few minutes from Marty Snook County Park
  • Pets welcome for a fee
A computer station is on site and WiFi is available in public spaces for a fee. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Reviews

Sleep Inn & Suites Reviews

7.0

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 213 out of 757 reviews
Rating 8 - Good. 228 out of 757 reviews
Rating 6 - Okay. 134 out of 757 reviews
Rating 4 - Poor. 88 out of 757 reviews
Rating 2 - Terrible. 94 out of 757 reviews

Reviews

8/10 Good

Latesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay, the gym need upgrading and the pool wasn't set up for the guests to enjoy. Other than that, it was a good stay.
Stayed 3 nights in Jun 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, staff & service
I don't like to complain, but our stay at this hotel needs to be brought to someone's attention. We booked two rooms for my wife and me and 7 grandchildren. The pullout bed in the first room was deeply stained and literally springs were poking out of the mattress. The desk attendant moved my wife and five of the children to another room. The room I and the other children and pet were given a pet friendly room. The room wreaked of cannabis smell so bad I was concerned from a health point of view. The desk attendant acknowledged the smell in the hall as well. She offered us a room on a higher floor, exchanged the key cards and sent us to a room, but when we entered the room it had not been cleaned. Soiled bed sheets, soiled wash clothes and trash in the room. Again I brought to the attention of the desk attendant, and was then moved to a third room. We checked in around 6, but with all these circumstances we didn't get to settled until nearly 10 pm. Also we in part chose this hotel because we wanted a pool. When we arrived we were told it was closed. I understand things may have to be closed for a repair but apparently we since learned it hasn't been repaired for about a year. I've never had an experience like this at any hotel, even other Choice hotels. And again it's not my nature to complain, but this was really a great frustration. Regards, Doug Beck
Stayed 1 night in Jul 2025

4/10 Poor

ihssane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells like mold everywhere, very old tv, the pool is closed no notice, very limited options for food if u re here late in the nights!
Stayed 1 night in Jul 2025

4/10 Poor

gary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
everything was wrong with our room, bed was broken, no toilet paper, floor so sticky my feet stuck to it, had to get another room, better, but coffee maker did not work, bathroom was not cleaned properly. Won't stay here or at any other Sleep Inn again
Stayed 1 night in Jul 2025

6/10 Okay

Charles

Stayed 1 night in Jun 2025

6/10 Okay

Charles

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Accessible location, surrounded by fast food establishments and Wal-Mart. They ran out of extra bedding for the pull out sofa. The peep hold is double sided and the room door does not toich the floor and there was a 1-2 inch gap. We blocked it woth a towel for temperature control. Limited breakfast selection. Grateful for aa roof overhead. Staff were kind but would try to stay with another establishment.
Stayed 1 night in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
Not bad, small tv, no streaming service
Stayed 1 night in Jul 2025

6/10 Okay

Sherry

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Terry

Disliked: Amenities, property conditions & facilities
Beds never made ,no change of sheets, no fresh towels. Floor never vacuumed.Bath and shower never cleaned. All of this after during a 7 night stay.
Stayed 7 nights in Jun 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The place was overall OK. Needs to be updated. Room smell way too much like cleaning chemicals… Specifically Fabulosa. The room was small. But overall fairlygood experience.
Stayed 1 night in Jun 2025

2/10 Terrible

Kennetha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The condition of the room was unsatisfactory, necessitating extensive cleaning of all surfaces. The walls exhibited coffee stains, the carpet was soiled, and the knobs and switches were contaminated. I have not previously encountered a room requiring such thorough preparation before occupancy. While I intend to utilize my loyalty points, I will not be selecting Choice Hotels for future accommodations. That by choice.
Stayed 3 nights in Jun 2025

4/10 Poor

Kelly, Oakland

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Coffee maker was dirty in the room and they wouldn’t replace it. The floors were damp and had to wear shoes in our room.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle, Woodbine

Travelled with family
Liked: Staff & service
Hotel was ok but felt cheap and dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Road Trip

Stayed for one night. Rooms were clean and heds comfortable. Breakfast in the morning was decent for a quick bite.
Stayed 1 night in Jun 2025

10/10 Excellent

Latesa

Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jun 2025

8/10 Good

Lori

Stayed 3 nights in Jun 2025

6/10 Okay

Hagibh

Liked: Amenities, property conditions & facilities
Ive stayed here before and was very happy but this stay i was pretty surprised after a long trip on the road and in need of a good nap befor evening plans that when i got to my room at 4pm, i heard noise outside my window. I looked out to see a guy with a pickup truck next to his trailer. A grill set up in front of the grailer, a generator blaring away, and he is bust with an electric cutoff tool cutting the rusted wheel wells off his pickup truck! He was out there till 8:30 when i left, and still out there when i returned at 2am although the generator was off then. This morning at 7am i noticed new patch panels had been welded on the truck. It was extremely trashy looking in every way possible to the hotel and i dont know how nobody said a word to them. They had obviously been at it for quite some time before my arrival. At one point i had to go out and move my B ehicle because his buddy pulled in, parked very close to my vehicle, and started immediately working on that one too. I didn't complain at the time as they saw me arrive and their room was directly across from mine of course. I didnt need my vehicle damaged as it wouldnt be hard to tell where the complaint came from. I discretely took pics so forgive the quality but how do you let this happen in your parking lot disturbing guestes and making it look like a very bad trailer park. Most trailer parks wouldn't accept this. Never got that nap in so it put a bit of a damper on my plans since i was exhausted.
Stayed 1 night in Jun 2025

6/10 Okay

Salima

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
When I book this property I booked it under the presumption that they had a swimming pool and a jacuzzi when I got to the hotel the hotel said Expedia knew that they didn't have one it was being reconstructed they sent that out months ago Expedia did not reach out to me to offer a refund of any portion . I would not have booked that reservation had I known they didn't have the specifics I was looking for I was looking for a hotel with an indoor swimming pool very disappointed
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone are polite and have good attitude with customers, very quiet to rest, clean, excellent! Love it!!
Stayed 1 night in Jun 2025

10/10 Excellent

Feng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stuff and comfortable beds.
Stayed 1 night in May 2025

8/10 Good

Ellen

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2025