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Holiday Inn Hamburg - Berliner Tor by IHG

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Photo gallery for Holiday Inn Hamburg - Berliner Tor by IHG

Exterior
In-room safe, individually decorated, individually furnished, desk
Property amenity
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Wikingerweg 2, Hamburg, 20537
  • Place, Hamburg Wholesale Market
    ‪18 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪18 min walk‬
  • Place, Hamburger Kunsthalle
    ‪4 min drive‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Premium Room

Premium Room | In-room safe, individually decorated, individually furnished, desk

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (With Couch)

Room amenity

Premium Room, 1 King Bed (With Couch)

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Connecting Rooms

Room amenity

Premium Room, 1 King Bed, Connecting Rooms

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Hamburg - Berliner Tor by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Hamburg - Berliner Tor by IHG offers 316 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hamburg - Berliner Tor by IHG. During your stay, you'll be within walking distance of Marienkrankenhaus. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Miniatur Wunderland and a few minutes from Elbe Philharmonic Hall
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Hamburg - Berliner Tor by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Holiday Inn Hamburg - Berliner Tor by IHG has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 20 metres
  • Street parking available
  • Covered parking on site (EUR 29 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Covered self-parking fee: EUR 29 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hamburg Berliner Tor Hamburg
Hotel Holiday Inn Hamburg Berliner Tor Hamburg
Hamburg Holiday Inn Hamburg Berliner Tor Hotel
Holiday Inn Hamburg Berliner Tor Hotel
Holiday Inn Berliner Tor Hotel
Holiday Inn Berliner Tor
Hotel Holiday Inn Hamburg Berliner Tor
Hamburg Berliner Tor Hamburg
Hamburg Berliner Tor By Ihg
Holiday Inn Hamburg Berliner Tor
Holiday Inn Hamburg Berliner Tor an IHG Hotel
Holiday Inn Hamburg - Berliner Tor by IHG Hotel
Holiday Inn Hamburg - Berliner Tor by IHG Hamburg
Holiday Inn Hamburg - Berliner Tor by IHG Hotel Hamburg

Holiday Inn Hamburg - Berliner Tor by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 542 reviews
Rating 8 - Good. 200 out of 542 reviews
Rating 6 - Okay. 49 out of 542 reviews
Rating 4 - Poor. 15 out of 542 reviews
Rating 2 - Terrible. 9 out of 542 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mary-jean

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Saeed Reza

Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gökhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1a
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

AU YU KWONG

Liked: Cleanliness, amenities, property conditions & facilities
Every thing are good
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Amenities
.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, very good access to train station, only thing that let the hotel down slightly was the lack of vending machine/food & drinks when coming in later on an evening
Stayed 3 nights in Nov 2025
Verified

8/10 Good

David

Liked: Staff & service
Overall space was good and with a fresh design. Have bathroom had black mould in shower along grouting. In need of a deep clean.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

kai

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a short stay !
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

PETER THAO CONG

Liked: Cleanliness, staff & service, property conditions & facilities
Beliner Tor area is being re-constructed so the roads are all dug up and it is very messy and confusing for tourist.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities, room comfort
Nice staff, central location, comfy beds
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Dimitrios

Liked: Staff & service, property conditions & facilities
Verynice Hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness
Lovely clean bedrooms bar staff fabulous 👌
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, really cozy and perfect to get some rest after a turism day or business day. Great also for longer stays.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean standard hotel

Good clean standard hotel In the business district so not a lot around the hotel. 5 min walk to Berliner Tor station which has direct metro trains to most tourist areas If you do stay, the short cut through the park to the station is much more convenient than the route shown on google maps
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and fresh hotel

Booked this hotel being close to Berliner Tor and the S-Bahn. About 7-8 minute walk from the S-Bahn, I really enjoyed staying here. Modern and fresh, they did a great breakfast and the hotel was very quiet. Would definitely stay here again.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Hwendie

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Serdar Kagan Aktemur, Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2024
Verified

6/10 Okay

Rosemary

Liked: Amenities
There was no upkeep, no fresh towels or tea and coffee replaced. On thr 3rd night i asked them to replace our coffee... they left new coffee sachets but also left the dirty mugs! Didnt leave us anything clean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jan Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional. Dinner was not great. Pizza no flavor and pasta also not great. Not the best meal so far.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

FUZHONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent my holiday at a hotel near Berliner Tor in Hamburg, and overall, it was a wonderful experience. The location is one of the biggest advantages — just a short walk from the U-Bahn station, making it incredibly easy to reach the city center, the harbor, and other major attractions. Despite being well-connected, the area itself felt calm and safe. The room was clean, comfortable, and nicely designed, with all the essentials provided. The bed was cozy, and I appreciated the quiet atmosphere, which made it easy to relax after long days of sightseeing. The Wi-Fi worked reliably, and the bathroom was modern and spotless. Service was friendly and efficient. The staff at reception were helpful with directions and recommendations, and check-in/check-out went smoothly. Overall, I’d happily recommend staying near Berliner Tor in Hamburg for anyone looking for comfort, convenience, and good value. I’d gladly stay again on my next trip to the city.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, it was wide and the shower was excelent but nevertheless the only thing was missing is a small refrigerator Or at the least i would expect an ice machine at the floor.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Vasco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable city hotel close to Hamburg city center. It has all the necessary for a short stay. It is clean, brand new and it has a great breakfast!
Stayed 1 night in Apr 2023
Verified

8/10 Good

Bent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Executive room was spacious and clean with complimentary soda, juice and water in the fridge. The bed was firm and perfect, but the TV was lacking international (i.e. non-German) stations. The bathroom was modern and functional with nice soap and skin lotion products available, but there were no glasses to drink from - only coffee mugs from the complimentary Nespresso capsule coffee maker. EV charging available at 15 euros (flat rate no matter how much charged) in the underground parking garage. Breakfast buffet is versatile and tasty.
Stayed 2 nights in Oct 2025