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DoubleTree by Hilton Hangzhou East

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Photo gallery for DoubleTree by Hilton Hangzhou East

Exterior
Lounge
Indoor pool
Minibar, in-room safe, desk, laptop workspace
Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
600 Jinsha Avenue, Hangzhou, Zhejiang, 310018
  • Place, Happy Seasons Park
    ‪13 min drive‬
  • Place, MIXC Mall
    ‪16 min drive‬
  • Place, Wulin Square
    ‪17 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe 2-bed Room

Minibar, in-room safe, desk, laptop workspace

Deluxe 2-bed Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Elegant Twin Room (City View + CRABTREE Toiletries)

Minibar, in-room safe, desk, laptop workspace

Elegant Twin Room (City View + CRABTREE Toiletries)

  • Sleeps 2
  • Free Wi-Fi

View all photos for King Guest Room

Minibar, in-room safe, desk, laptop workspace

King Guest Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, Club lounge access

Executive Room, Club lounge access | Minibar, in-room safe, desk, laptop workspace

Executive Room, Club lounge access

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for King Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

King Deluxe Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Suite, Club lounge access

Minibar, in-room safe, desk, laptop workspace

King, Executive Suite, Club lounge access

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • City view
  • 160 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Hyatt Place Hangzhou International Airport
Xiaoshan
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 101 reviews
The price is €58
includes taxes & fees
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About this property

DoubleTree by Hilton Hangzhou East

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
DoubleTree by Hilton Hangzhou East offers 308 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LED televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, bidets and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Features at DoubleTree by Hilton Hangzhou East include free WiFi in public areas and self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 11.5 mi (18.4 km) from Wulin Square
DoubleTree by Hilton Hangzhou East offers its guests a kids' pool, an indoor pool, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 20261 square feet (1882 square metres) and includes conference space. A 24-hour fitness centre, a complimentary children's club, and an arcade/games room are also featured at the luxury DoubleTree by Hilton Hangzhou East. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
E Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Heyuan – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 40 per day)

Parking and transport

  • Free offsite parking within 2 metres
  • Free secured, uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: CNY 182 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • E Cafe
  • Heyuan

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20,261 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Hangzhou East

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 172.5 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 182 per person
  • Fee for in-room wireless Internet: CNY 40 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 40 per day (rates may vary)
  • Rollaway bed fee: CNY 172.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

DoubleTree Hangzhou East

DoubleTree Hilton Hangzhou East

DoubleTree Hilton Hotel Hangzhou East

DoubleTree Hilton Hangzhou East Hotel

DoubleTree Hilton Hangzhou

Doubletree By Hilton Hangzhou

DoubleTree by Hilton Hangzhou East Hotel

DoubleTree by Hilton Hangzhou East Hangzhou

DoubleTree by Hilton Hangzhou East Hotel Hangzhou

DoubleTree by Hilton Hangzhou East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 115 reviews
Rating 8 - Good. 45 out of 115 reviews
Rating 6 - Okay. 11 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service

Good choice for business stay

Good service, room is standard
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高

モールも地下鉄も近く、バスタブもあり快適。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Toshiyuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高

周りにモール、地下鉄も近く利用しやすい。
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Damian

Liked: Cleanliness, staff & service, property conditions & facilities

One Great Room & Another OK

I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
よい
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

ok!

i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員很親切，有問題都會幫房客解決。飯店空間大。設備相當優質 。
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

MIN JAE

Liked: Cleanliness, staff & service, room comfort

무난함

전반적 경험은 괜찮음. 수영장 괜찮고, 룸 컨디션 괜찮음. 조식은 기대보다는 별로 였음( 나쁘지는 않으나 So So) 예전에 출장 때문에 많이 이용했던 곳이어서 이번 가족 여행때 이용했으나 서호, 송성가무쇼 등 지역과는 거리가 좀 있음.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
比預期好好多，交通非常方便，鄰近地鐵站及大型商場，往機場也只需半小時車程，服務態度也很好，值得推介。
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Huai-han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高的酒店

非常好的酒店 旁邊就是商場 吃東西逛街都非常方便
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Conan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my Business Trip in Hangzhou

Hotel looks brand new and is the nicest Doubletree in which I've stayed. There's a multitude of dining, shopping, and bar options within walking distance including an upscale mall across the street. Location was perfect for my business trip, however, tourists might want to stay closer to downtown/sites.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was hard to find the entrance to the hotel, it is part of a larger complex.
Stayed 1 night in May 2019
Verified

10/10 Excellent

YOUNG KOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good service level

Left my clothes in closet when check out. Later their return service by mail was so smooth and kind. Great staffs and nice inquiry system. The room was also large and clean, and the location is wonderful, extremely close to a big shopping mall.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

YOUNG KOO

Liked: Cleanliness, staff & service, property conditions & facilities

Vest choice in Hangzhou industrial area

Very nice location close to shipping mall. Clean anf well organized service. However heating was not enough.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Hangzhou

The staff were excellent. Sadly, as it was the holidays, the area was quiet. Food at the buffet was good but wasn't hot - we came a little later
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Double Tree Hilton hotels

The hotel is very nice. Big rooms, kept really clean. Much better than the Double Tree Hilton in USA. They have nice restaurants and a good vegetarian friendly buffer for breakfast. A nice bar to have some good drinks too! The hotel is located at a 5 min walk from a big mall which has pretty much most casual brands and dozens of places to eat (very few veg options). Would definitely suggest this hotel as well as stay here again!
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Chia-Hui

服務熱忱，期待下次再度入住。
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Rajesh

Good for business stay
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Lai Fong

Overall the lobby, housekeeping and club floor staff are very helpful. Location not near west lake but still convenient to walk 2-3 mins to metro railway. Opposite there is a shopping mall. The suite is very good to stay and price is good for value.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Hui Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不能再好了

方便的地點，友善的服務，早餐很豐盛且餐廳舒適寬敞，地鐵站在旁邊，是個很棒的選擇
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Chao-Sheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一般

硬体ok,軟體有待改善.浴室就可以看得出来.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good , just spend one night only
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveller

bien seulement pour y dormir

moyen pour le tarif, pas de tv européenne, le spa ferme à 22h00 bien trop tôt pour nos habitudes d’européen ! bon petit-déjeuner. bien situé, en face d’un grand centre commercial.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities

Hangzhou business trip

Great hotel, perfect location for my business trip.i had an executive room and it was super as was the executive lounge. Bill in the bar is fabulous... what a great bar manager, so attentive! One negative point is that the aircon seemed to leave the bedsheets feeling damp... couldn’t turn it off though as it’s so hot in Hangzhou at the moment Overall 9/10
Stayed 4 nights in Aug 2018
Verified

8/10 Good

WALLPAPER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋으 호텔

전박적으로 관리가 잘 되어있는 호텔입니다. 공항도 가깝고 근처 파라다이스 워크에서 식사 해결했습니다. 다음에 항저우 방문할때도 숙박을 고려할 예정입니다.
Stayed 1 night in May 2018