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Airport Hotel Hanoi Convenient & Friendly

2.5 star property

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Photo gallery for Airport Hotel Hanoi Convenient & Friendly

Minibar, in-room safe, individually furnished, desk
Reception
Lift
Superior Triple Room, with Window (Free one way airport transfer) | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Dien Xa Village, Quang Tien Hamlet, Soc Son District, Hanoi, 10000
  • Melinh Plaza
    ‪5 min drive‬
  • West Lake
    ‪22 min drive‬
  • Hoan Kiem Lake
    ‪28 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe Family Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Deluxe Family Room, with Window (Free one way airport transfer)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Superior Double or Twin Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room, with Window (Free one way airport transfer)

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, City View (Free one way airport transfer)

Deluxe Triple Room, City View (Free one way airport transfer) | Minibar, in-room safe, individually furnished, desk

Deluxe Triple Room, City View (Free one way airport transfer)

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Triple Room, with Window (Free one way airport transfer)

Superior Triple Room, with Window (Free one way airport transfer) | Minibar, in-room safe, individually furnished, desk

Superior Triple Room, with Window (Free one way airport transfer)

  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Single Room, with Window (Free one way airport transfer)

Superior Single Room, with Window (Free one way airport transfer) | Minibar, in-room safe, individually furnished, desk

Superior Single Room, with Window (Free one way airport transfer)

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe King Room, City View (Free one way airport transfer)

Deluxe King Room, City View (Free one way airport transfer) | Minibar, in-room safe, individually furnished, desk

Deluxe King Room, City View (Free one way airport transfer)

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Airport Hotel Hanoi Convenient & Friendly

Hotel in Hanoi with free breakfast and free airport shuttle
A restaurant, a coffee shop/cafe and coffee/tea in a common area are available at this hotel. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a microwave in a common area, a fridge in a common area and 24-hour room service are on-site.
Airport Hotel Hanoi Convenient & Friendly offers 20 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they enjoy Airport Hotel Hanoi Convenient & Friendly's proximity to the airport. During your stay, you'll be close to Melinh Plaza. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include tour or ticket assistance, a porter and luggage storage
  • Just a 5-minute drive from Melinh Plaza and 12 minutes from Thanh Chuong Viet Palace
  • Free airport shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Airport Hotel Hanoi Convenient & Friendly. Self parking is free. You'll have access to the indoor pool at a partner property. A complete renovation of Airport Hotel Hanoi Convenient & Friendly was completed in July 2019.

Smoking is allowed in designated areas at this Hanoi hotel.

Guests are served a free local cuisine breakfast daily from 6:30 AM to 10:00 AM.
Airport Hotel Hanoi Convenient & Friendly has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, covered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 5 floors
  • Built in 2014
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - July 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fan
  • Fireplace
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Airport Hotel Hanoi Convenient & Friendly offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoi Convenient & Friendly
Airport Hotel Hanoi Convenient Friendly
Airport Hotel Hanoi Convenient & Friendly Hotel
Airport Hotel Hanoi Convenient & Friendly Hanoi
Airport Hotel Hanoi Convenient & Friendly Hotel Hanoi

Reviews

Airport Hotel Hanoi Convenient & Friendly Reviews

7.4

Good

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 50 out of 113 reviews
Rating 8 - Good. 23 out of 113 reviews
Rating 6 - Okay. 12 out of 113 reviews
Rating 4 - Poor. 9 out of 113 reviews
Rating 2 - Terrible. 19 out of 113 reviews

Reviews

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly great service. Very clean and comfortable room. A little small, but I will certainly stay here again.
Stayed 1 night in Mar 2025

4/10 Poor

Carole

Travelled with group
Liked: Staff & service
Disliked: Amenities
So, we booked this hotel for a stopover, however, without being advised of such and not realising until the following morning (we arrived very late) we had actually been taken to a different hotel so this is the one I’m reviewing! We had arranged a taxi to collect us to take us to our next destination and it was while waiting I suddenly realised that it was in fact not where we were supposed to be! Spoke to the guy at the hotel who explained that we couldn’t stay at the hotel we had booked so were taken there, he was very helpful though in that he contacted our driver to get him to collect us, albeit an exchange on the freeway!
Stayed 1 night in Mar 2025

6/10 Okay

HTUT

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient distance to airport. Stayed for one night. Power sockets are very loose and rooms are not renovated.
Stayed 1 night in Feb 2025

2/10 Terrible

david

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I book with expedia before and it got worth .last time they promis refund never got .this time same story pic on web was completely different. The place very unpleasant dirty smell and big disappoint .next i work with another company
Stayed 3 nights in Feb 2025

2/10 Terrible

Valentino

Business traveller, Travelled with partner
Cant find the hotel is under renovation your phone is not working cant find the hotel i rent grab and taxi drop me same place hotel undeŕ renovation.
Stayed 1 night in Feb 2025

6/10 Okay

Todd

Liked: Cleanliness, staff & service

Airport layover

The hotel was difficult to find and the neighborhood was not easy to find restaurants nor bars, but the staff were great and very helpful.
Stayed 1 night in Jan 2025

8/10 Good

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 3km from the airport for a reasonable price
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super close, clean and friendly!

I stayed at this location before flying out of Hanoi. The room was clean, the AC was cold, and the staff was very friendly. The next time I am there, I’ll be back!
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel does not exist.

This hotek does not exist .It is a building siteI contacted Hotels.com yesterday to tell you this with photo but the complaint got back to me with .I would like a refund.
Stayed 1 night in Nov 2024

8/10 Good

KIMBERLY, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for early morning flight. responsive host and included taxi to airport made this a hassle free stay
Stayed 1 night in Nov 2024

2/10 Terrible

Vitaliy, San Francisco

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
I really liked the location. A very busy intersection and fun to watch all the scooters. Cool area to walk.
Stayed 1 night in Apr 2024

8/10 Good

Albert

Travelled with family
Disliked: Amenities
The room was spacious. The location was not easy to find. Took two taxi drivers but still ended up with the wrong hotel.
Stayed 1 night in Apr 2024

2/10 Terrible

jonathan

Stayed 1 night in Apr 2024

2/10 Terrible

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023

8/10 Good

Kyung

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had a super early flight so decided to stay close to the airport on my final day - this place was great for that purpose. The staff was friendly and helpful. He set everything up for my 5 am car pick up to the airport. The room was spacious and clean. There was a lot of noise coming from outside so if you are light sleeper like me, you may have some issues with sleeping - music, cars, chickens, etc. It's a good place to stay if you need to be close to the airport but wouldn't recommend it as your main stay during your trip - not a lot going on in the surrounding area.
Stayed 1 night in Oct 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You refused to allow me to check in. Even though I showed you my booking confirmation and they agreed in was the right hotel. Whoever I dealt with last night couldn’t speak any English besides telling saying “no booking, no booking” while waving his finger in my face. I believe your hotel is a scam. Instead of trying to help me, you had a group of your friends in the lobby, laughing at me because I was struggling to communicate even through translator. I would not recommend your hotel to anybody. I filed a claim against you to Expedia and to my credit card company. THIS HOTEL IS A SCAM!! I was rufused check in even after showing him my booking confirmation and using a translator app. DO NOT STAY HERE! You might show up and they wouldn’t check you in or help you.. they’ll just scream at you “no booking no booking!!”
Stayed 1 night in Sep 2023

10/10 Excellent

Jatinder

Stayed 4 nights in Sep 2023

4/10 Poor

Stephen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I arranged an airport pick up with the hotel, which they confirmed but they did not show up. Called the hotel and needed a helpful local at the airport to translate. Hotel said "get a taxi". Wasted 90 minutes
Stayed 1 night in Aug 2023

6/10 Okay

Shiho

Travelled with family and small children
It is a very small hotel near the airport. Good for people who are looking for a night stay outside the airport to catch a flight the next day.
Stayed 1 night in Aug 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Close to the airport with shuttle service makes it perfect for overnight transfers.
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and friendly. Rooms bright and clean. Excellent breakfast.
Stayed 1 night in May 2023

2/10 Terrible

Eran

Business traveller

Could not find the place and had to take another

The taxi driver could not find the place based on the hotel name and address. We reached a hotel with the exact same name, but they said they are not the one (and it didn't look like it). After spending a lot of time in the middle of the night, I took another hotel.
Stayed 1 night in Apr 2023