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Quality Suites Houston NW Cy-Fair

2.5 star property

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Photo gallery for Quality Suites Houston NW Cy-Fair

Outdoor spa tub
Lobby
Desk, laptop workspace, blackout curtains, soundproofing
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Hot tub
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
17550 Northwest Freeway, Houston, TX, 77065
  • Place, Traders Village
    ‪3 min drive‬
  • Place, Sam Houston Race Park
    ‪10 min drive‬
  • Place, Willowbrook Mall
    ‪12 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,026 reviews
The price is €90
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

About this property

Quality Suites Houston NW Cy-Fair

Suburban hotel with free breakfast and 24-hour front desk
This smoke-free hotel features an outdoor pool, a snack bar/deli and a conference centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, Access to hot tub and coffee/tea in a common area. Bathrooms are shared.
Quality Suites Houston NW Cy-Fair offers 54 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.

Children aged under 8 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Quality Suites Houston NW Cy-Fair, you'll be within walking distance of Jersey Meadow Golf Course. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Jersey Meadow Golf Course and a few minutes from Traders Village
Quality Suites Houston NW Cy-Fair offers its guests a kids' pool, an outdoor pool, and Access to hot tub. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre, 25 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Quality Suites Houston NW Cy-Fair. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 25 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during October, November, December, January, February and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Suites Houston NW Cy-Fair.

Property is also known as

Comfort Inn Hotel Houston
Comfort Inn Houston
Quality Suites Hotel Houston
Quality Suites Houston
Quality Suites Houston NW Cy Fair
Quality Suites Cy Fair at Jones Road
Quality Suites Houston NW Cy-Fair Hotel
Quality Suites Houston NW Cy-Fair Houston
Quality Suites Houston NW Cy-Fair Hotel Houston

Reviews

Quality Suites Houston NW Cy-Fair Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 318 reviews
Rating 8 - Good. 77 out of 318 reviews
Rating 6 - Okay. 50 out of 318 reviews
Rating 4 - Poor. 27 out of 318 reviews
Rating 2 - Terrible. 52 out of 318 reviews

Reviews

4/10 Poor

Hayward Marrow

Disliked: Staff & service, property conditions & facilities
The continental breakfast was horrible, room smelled, toilet was constantly running, the curtains were stained, the pull out couch did not have sheets or blankets available, the cable service kept dropping the ice machine was filthy and the vending machines had outdated goods.
Stayed 6 nights in Jul 2025

4/10 Poor

Xylon

Stayed 1 night in Jul 2025

4/10 Poor

Cameron

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
TV did not work, the breakfast ends at 9 for some reason, bathwater gets cold too quickly, ice machine wouldn't work, parking was fine but my friends vehicle was dirty and had a small dent from another driver, room smelt musty
Stayed 2 nights in Jul 2025

6/10 Okay

Alisha

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Stayed 5 nights in Jul 2025

2/10 Terrible

Jeremy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was immaculately clean. Downside the hot breakfast is a total lie, unless you count you could make a waffle and that is it, as for pastries they sit out about 3 pieces of bread and 3 small donuts which those donuts were the same ones all week. Gross, they advertised a hot breakfast all over and it was not true. Also we needed more towels and they made me bring them out dirty towels before getting new ones, sorry if you want them you come get them. Needless to say we that area boasts many choices to stay at and we will not stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

sarah

Liked: Cleanliness, staff & service, amenities
Everything was fine other than having to replace the comforter because it had a blood stain, the new comforter had a massive yellow stain. Staff okay. The lady that works night shift is the best though
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Business traveller
Breakfast options were pitiful. Room had some electrical issues.
Stayed 3 nights in Jul 2025

10/10 Excellent

sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness
No Hot Tub as advertised. Also...I have a bad back and can't stand in the shower...and the bath tub drain was broken.... We informed the owner and it looks like they went to dollar tree and purchased one that didn't work...and we had to do modifications to make it work so ehoe
Stayed 1 night in May 2025

10/10 Excellent

Oskar

Stayed 1 night in May 2025

2/10 Terrible

Samantha

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property was under renovation and the WiFi was nothing. When you walked in it smelled and the room smelled bad.our tv didn’t work , there breakfast was only cereal and waffles and the waffles came out uncooked and the pool is nothing like the picture doesn’t have a hot tub or the waterfall as in the pictures
Stayed 3 nights in Apr 2025

6/10 Okay

skyler

Travelled with family
Liked: Cleanliness

No effin hot tub

The hotel was very clean but it was listed as having a hot tub which was the whole reason we chose it. It does NOT have a hot tub.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub was a bit outdated and the door needed to he pushed to make sure it closed. Overall, it was safe, clean, and great customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great service was amazing
Stayed 2 nights in Mar 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it what close to shopping
Stayed 2 nights in Mar 2025

2/10 Terrible

DONALD, Cypress

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Unfortunately found roaches in my room
Stayed 1 night in Mar 2025

2/10 Terrible

Fatima

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor quality room, i had to clear the room before I could unpack. The sofa have some much trash in it. I got a rash. The toilet was stopped up and i was told i had to unstop it myself. I have given a plunger to do the work. Mangers or staff where never at the front desk. This is a place that needs better care in management. Pictures online are not the same. They list hot tub but there is not one. Washer machine and dryer don't work. I wanted my money back and was told not available. My vacation to Taxes was a nightmare. If you have a family this place is not for them.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Santhi Priya

Stayed 4 nights in Feb 2025

8/10 Good

Kassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Coffee machine has mold. Bugs in the bed. Charging plug next to the bed does not work.
Stayed 1 night in Jan 2025

2/10 Terrible

Kathryn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024