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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Exterior
Lobby
Free daily buffet breakfast
Lobby
Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
1180 Airport Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪1 min drive‬
  • Place, Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Place, Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Jacksonville Airport by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.3 out of 5, Excellent, 1,049 reviews
The price is €102
includes taxes & fees
5 Oct - 6 Oct
Holiday Inn Express & Suites Jacksonville Airport by IHG

About this property

Comfort Suites Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
This hotel features a 24-hour fitness centre, a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Airport. During your stay, you'll be within walking distance of River City Market Place. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Jacksonville Cruise Terminal and 8 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Airport offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Airport.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 63 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 383 out of 874 reviews
Rating 8 - Good. 280 out of 874 reviews
Rating 6 - Okay. 119 out of 874 reviews
Rating 4 - Poor. 47 out of 874 reviews
Rating 2 - Terrible. 45 out of 874 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cherinelle

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities

A clean place to sleep for a night.

It was okay. Lots of years since last refresh. A place to have a clean safe place sleep. The pool had a lot to be desired. Although I'm sure kids would still love it. The breakfast buffet was decent. Several options was kept tidy and fresh.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

JACK, Venice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues. Makes for a great vacation
Stayed 1 night in Jun 2025

8/10 Good

Nina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient Location & Great Staff, But Room for Improvement I recently stayed at Comfort Inn & Suites near Jacksonville Airport with my family. The location is super convenient—surrounded by other hotels and restaurants, and everything was within walking distance, which made things easy with small kids in tow. We booked through Expedia, which ended up being a bit pricey compared to what my mom paid for the same dates—her rate was about $200 less. When I asked the front desk if anything could be adjusted, I was told nothing could be done since the booking was made through a third party, which was a bit frustrating. When we arrived, the first room we were given was a bit rough: the couch had noticeable stains, and one of the queen beds had the mattress and box spring directly on the floor. Definitely not ideal for a family. However, the front desk staff was very responsive and immediately moved us to a much better room that was more in line with what we expected. Despite the rocky start, we ended up enjoying our stay. The staff was truly pleasant and respectful throughout. If you’re looking for a convenient place near the airport with helpful service, this is a solid option—just double-check your booking rates!
Stayed 3 nights in May 2025

8/10 Good

Asha

Stayed 3 nights in May 2025

8/10 Good

Howard

Stayed 1 night in May 2025

4/10 Poor

Karla

Disliked: Cleanliness, property conditions & facilities
Liked location. Hotel was old and smelly. Rooms and furnishings need overhaul.
Stayed 3 nights in May 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Review

The place needs updated. Mold marks in shower. Torn fabric on chairs in dining room. Couch in suite unacceptable to sit on. Bed was comfortable. Breakfast staff attentive and pleasant. Shuttle driver very pleasant and helpful.
Stayed 1 night in May 2025

4/10 Poor

Michele

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel had poor room service. Our beds were never made in the 3 days we stayed there. The bathrooms were never cleaned. Probably would not choose this hotel again.
Stayed 3 nights in May 2025

6/10 Okay

Corbin or Tonya or Albyn

Travelled with family
Liked: Cleanliness
The a/c didn’t seem to work, no bed sheets for sofa bed. Breakfast was amazing.
Stayed 2 nights in May 2025

4/10 Poor

Deacon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MARIZA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is newly remodeled. Very clean and modern facilities. Staff friendly. Good sound proof. Good breakfast
Stayed 1 night in May 2025

6/10 Okay

Charles

Travelled with partner
Liked: Staff & service
Construction and painting left everywhere in buildings by rooms
Stayed 1 night in May 2025

6/10 Okay

Christina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was run down, had tons of areas that looked like they were attempting to renovate but stopped. The rooms smelled, and the breakfast had almost nothing. I don’t feel like the price I paid was worth what I paid for. With that said, it served its purpose.
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and have a airport transportation
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a great stay . Kind staff and helpful. Worth every penny
Stayed 1 night in May 2025

8/10 Good

Samir

Stayed 1 night in Apr 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very well clean even with the remodeling going on
Stayed 2 nights in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Margo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Stephen

Stayed 1 night in May 2025

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that my husband and I were able to check in a little earlier. However, upon entering our room it had a very musty smoky smell, mind you we had booked a smoke free room. Our bed was uncomfortable, did not get a good nights rest. The breakfast was nothing to talk about. Don’t waist your money!
Stayed 1 night in Apr 2025