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Orient by Isrotel exclusive

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Exterior
Lounge
Dining
Lobby
Staircase

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3 Emek Refaim St, Jerusalem, 91999
  • Place, The First Station
    ‪1 min walk‬
  • Place, Mamilla Mall
    ‪15 min walk‬
  • Place, Western Wall
    ‪10 min drive‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪57 min drive‬

Room options

View all photos for Orient Room

Minibar, in-room safe, blackout curtains, free WiFi

Orient Room

9.4 out of 10
Exceptional
(32 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Orient Garden Room

Orient Garden Room | Minibar, in-room safe, blackout curtains, free WiFi

Orient Garden Room

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Orient Old City View

Minibar, in-room safe, blackout curtains, free WiFi

Orient Old City View

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Orient City View Room

Minibar, in-room safe, blackout curtains, free WiFi

Orient City View Room

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Minibar, in-room safe, blackout curtains, free WiFi

Family Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Orient Suite

Orient Suite | Minibar, in-room safe, blackout curtains, free WiFi

Orient Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Orient City View Suite

Orient City View Suite | Living room | Flat-screen TV

Orient City View Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Templer Deluxe Room

Templer Deluxe Room | Minibar, in-room safe, blackout curtains, free WiFi

Templer Deluxe Room

9.6 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Templer Executive Room

Templer Executive Room | Minibar, in-room safe, blackout curtains, free WiFi

Templer Executive Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Orient Old City View Suite

Orient Old City View Suite | Minibar, in-room safe, blackout curtains, free WiFi

Orient Old City View Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Orient Royal City View Suite

Orient Royal City View Suite | Minibar, in-room safe, blackout curtains, free WiFi

Orient Royal City View Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Orient by Isrotel exclusive

A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Orient by Isrotel exclusive offers 243 accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Orient by Isrotel exclusive. During your stay, you're just a quick walk from The First Station. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with manicures and pedicures, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from The First Station and 7 minutes on foot from Montefiore Windmill
Orient by Isrotel exclusive offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 7535 square feet (700 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and a rooftop terrace are also featured at the luxury Orient by Isrotel exclusive. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Jerusalem hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Orient by Isrotel exclusive has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (7,535 square foot of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Self-parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 732 reviews
Rating 8 - Good. 145 out of 732 reviews
Rating 6 - Okay. 32 out of 732 reviews
Rating 4 - Poor. 24 out of 732 reviews
Rating 2 - Terrible. 24 out of 732 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

pessie

Liked: Cleanliness, property conditions & facilities
Staff was very helpful and friendly , room was clean , wonderful amenities
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay and service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marc

Great stay - lovely hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Valerie

Staff are amazing so helpful and polite room was very clean and breakfasts were also very good
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities
Fantastic hotel all round. Templar Rooms very special. Food excellent. Service very friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and guest services were very helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rina

Amazing and beautiful hotel. Great service and amenities
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, amazing breakfast, great service and great cleaning staff! We loved it!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spa and indoor pool. Rooms very comfortable and clean bathrooms No Netflix on tv but there are a few channels we could watch.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excelente!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dahlia

Liked: Cleanliness, amenities, property conditions & facilities
Construction all over the area outside. Otherwise great service and rooms are nice. Breakfast amazing.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere. Close to shops and restaurants. Friendly staff eager to help. Buffet breakfast amazing.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
Yed
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Nava

Liked: Cleanliness, staff & service, amenities
Amazing hotel, stunning property, kind, professional, helpful staff, excellent service!! Best breakfast I’ve ever seen!!! Everything was perfect!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean and tasteful property with delightful staff. Didn’t have an opportunity to eat in the hotel.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

MOSES

Liked: Cleanliness, amenities, property conditions & facilities
Great service and food, but for the price there should not be a shortage of hot water and that was the case not once but twice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and hotel staff were very nice and helpful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the room, the breakfast, the spa and the front desk staff!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Elaine

Liked: Amenities
Located in the beautiful and historic German Quarter. Lovely, comfortable and stylish rooms, friendly staff and excellent food.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful and in great location.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Jice
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Shahar

Liked: Cleanliness, staff & service, property conditions & facilities

Great staycation!

Great service, amazing pool at the rooftop, warm welcoming, great breakfast and amazing spa. Great room (and shower room) with all what we needed. The only downside was that the bed wasn't the most comfortable.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Dahlia

Liked: Amenities, property conditions & facilities
Clean room. Great breakfast but we got an older room. Not one that was advertised.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025