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Japanese-Western Style Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Twin Room, Non Smoking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Japanese Style Room Non smoking

Bed Count room.options.bedSize.Futon Maximum Occupancy 5 Max

Hotel Description

During your stay at Hotel Marroad Karuizawa, you're just a quick walk from Karuizawa Ohga Hall. Free WiFi in public areas, free self-parking and free train pick-up service are available.

  • Free WiFi
  • Free self-parking and extended parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • 12 minutes by foot from Karuizawa Prince Shopping Plaza and a 2-minute drive from Karuizawa Prince Hotel Ski Resort
  • Free train station pick-up, local-area and ski shuttle service

Property Features

Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Hotel Marroad Karuizawa helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi. Self parking is free. This Art Deco Karuizawa hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • 2 buildings
  • Conference rooms
  • Built in 1985
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Train station: Karuizawa Station (1 km / 0.7 mi)
  • Property shuttles: Free area shuttle, train station pick-up, ski shuttle, and shopping centre shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Hotel Marroad Karuizawa offers 41 air-conditioned accommodations with free minibar items and a safe. This accommodation offers separate sitting areas. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and bidets. This Karuizawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Sitting area
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Combined shower/bath
  • Rainfall showerhead
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Connecting rooms available
  • Children's slippers
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

FONTAINE – This bar only serves light fare.

LUMIERE – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Reflexology

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

The front desk is open daily from 6:00 PM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 PM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Cots (infant beds) are available for JPY 2000.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 PM
  • Front desk closes daily at midnight
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Cash or credit card deposit required
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1320 for children
  • Crib (infant bed) fee: JPY 2000.0 per stay
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marroad Karuizawa
  • Marroad Karuizawa
  • Hotel Marroad Karuizawa Hotel
  • Hotel Marroad Karuizawa Karuizawa
  • Hotel Marroad Karuizawa Hotel Karuizawa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.