2/10 Hirveä
Samantha
Matkusti kumppanin kanssa
30.9.2025
No hot water, front desk told us that all the hot water to the entire island of key west was cut off…. So I decided to ask others on the island to see if that was true. It was a lie from the hotel.
The property stated it was a resort (I am also paying resort fees every day) it was not resort style what so ever. The photos online catfished/deceived us so badly. There were cracks in the ceiling of our room. The customer service line never responded back to us when we sent a message about our concerns with the water and cracks in ceiling. (Mind you we UPGRADED to a suite!!! For an extra $120)
Also stated we would get a “view”… the view is literally a parking lot or a street. In total we paid for 4 days and it came out to $880…. this is in the OFF SEASON.
The beach is not close at all, they make it seem so unfortunately.
I will say the shuttle was great super convenient, breakfast was like a 6/10. Mediocre at best, the waffles are probably the best you are gonna get.
Would I stay here ever again….. absolutely not.
Especially not during season.
Samantha
Yöpyi 4 yötä syyskuussa 2025
































