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Island City House Hotel

3.0 star property

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Photo gallery for Island City House Hotel

Fountain
Island City House Queen Suite w/ Porch | Terrace/patio
Front of property
Arch House Garden View Studio w/ Balcony | Hypo-allergenic bedding, individually furnished, iron/ironing board
Outdoor pool, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
411 William Street, Key West, FL, 33040
  • Duval Street
    ‪6 min walk‬
  • Mallory Square
    ‪10 min walk‬
  • Southernmost Point
    ‪3 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪9 min drive‬

Room options

View all photos for Island City House King

Island City House King | Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House King

9.8 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Island City House Queen Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite w/ Porch

9.6 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House 2 Bedroom Suite w/ Porch

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House 2 Bedroom Suite w/ Porch

10.0 out of 10
Exceptional
(7 reviews)
  • 51 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Island City House Queen Suite

Hypo-allergenic bedding, individually furnished, iron/ironing board

Island City House Queen Suite

9.2 out of 10
Wonderful
(20 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Cigar House Queen Suite w/ Poolside Balcony

Cigar House Queen Suite w/ Poolside Balcony | Private kitchen | Full-sized fridge, microwave, stovetop, coffee/tea maker

Cigar House Queen Suite w/ Poolside Balcony

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Arch House Garden View Studio w/ Balcony

Arch House Garden View Studio w/ Balcony | Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Garden View Studio w/ Balcony

9.8 out of 10
Exceptional
(19 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Arch House Studio Suite Street

Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House Studio Suite Street

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cigar House King Suite w/ Poolside porch

Cigar House King Suite w/ Poolside porch | Hypo-allergenic bedding, individually furnished, iron/ironing board

Cigar House King Suite w/ Poolside porch

9.4 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Arch House 2 Bedroom Suite

Arch House 2 Bedroom Suite | Hypo-allergenic bedding, individually furnished, iron/ironing board

Arch House 2 Bedroom Suite

9.6 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Island City House Hotel

Hotel with a rooftop terrace, a short walk to Duval Street
Along with an outdoor pool, this hotel has a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a library are on-site.
Island City House Hotel offers 24 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with premium cable channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Island City House Hotel. During your stay, you're just a quick walk from Duval Street. Free WiFi in public areas, an outdoor pool and a rooftop terrace are available.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Within a 15-minute walk of Duval Street and Florida Keys Beaches
As a guest of Island City House Hotel, you'll find an outdoor pool, a rooftop terrace, and a library. WiFi is free in public spaces. Island City House Hotel also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this Key West hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • No lift

More

  • 3 buildings
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the property at least 24 hours in advance for after hours check-in instructions.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

City House Hotel
City Island Hotel
City Island House
Hotel City House
Hotel Island City
Island City Hotel
Island City House
Island City House Hotel
Island City House Hotel Key West
Island City House Key West
Island City Key West
Island City House Hotel Hotel
Island City House Hotel Key West
Island City House Hotel Hotel Key West

Reviews

Island City House Hotel Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 790 out of 1004 reviews
Rating 8 - Good. 161 out of 1004 reviews
Rating 6 - Okay. 38 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 2 out of 1004 reviews

Reviews

6/10 Okay

Fan

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside to this property is no restaurant or bar or access to any food. Rooms have full kitchens but it’s a hike to get any beverages or food. Next time I will know to stock an extra suitcase with drinks and snacks to enjoy while on property.
Stayed 2 nights in Jun 2025

6/10 Okay

Jeni

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Richard

Stayed 3 nights in May 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, amenities
Nice quaint place. Walking distance to Duval St, local restaurants and shopping. I would recommend and stay again.
Stayed 2 nights in May 2025

10/10 Excellent

marcella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff! They were very accommodating for our early arrival and late departure. Room was spacious and clean. we especially enjoyed an evening on our balcony
Stayed 1 night in May 2025

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely the most amazing hotel I have ever stayed in. Our room was secluded and clean. The hotel garden area was stunning and teeming with life. I so appreciated the cold, purified water dispenser out in the garden, probably my favorite amenity. Our room also had a hammock on the balcony. This was the perfect place to spend our honeymoon.
Stayed 7 nights in May 2025

10/10 Excellent

Adora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Hotel is in an ideal location. Easy to walk to so much! Food, convenience store, bakery, Italian restaurant, the marina, coffee shops etc. The garden is lush. The koi pond is such a lovely tropical touch. There is a great patio area with shade and beautiful plants. We checked in late, after the desk closed, and it was still seamless. Housekeeping services were timely and attentive. I loved our suite. It was on the third floor (no elevator). The private patio was so nice to enjoy our morning coffee on. Good seating. The AC in our suite worked great, but was pretty loud. Fans in the bedroom was really nice. Overall great stay. Would recommend. Would stay again
Stayed 4 nights in May 2025

6/10 Okay

Thomas, Brighton

Stayed 4 nights in May 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great guest house near Duval street

Highly recommend staying here if you’re in Key West. In a nice quiet area but within walking distance to all the bars and restaurants. The staff were friendly and kind. Very spacious and comfortable accommodation. Nice gardens with a pool. Bikes to rent.
Stayed 2 nights in May 2025

10/10 Excellent

COLLEEN DAWN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing Old Key West Property!! Don't Want to give all Secrets Away...If you are Not Looking for a Margaritaville Resort it's the Place to Stay...
Stayed 6 nights in May 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is Outstanding! Everything about it was wonderful! We would absolutely stay here again!
Stayed 5 nights in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good place to stay. Rooms were large and had great amenities in room (full size refrigerator; full size stove; etc.
Stayed 4 nights in May 2025

10/10 Excellent

Jordyn

Stayed 2 nights in May 2025

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near lots of dining options, entertainment and fun things to do. Office staff are eager to help you make your visit as enjoyable as possible. Lovely grounds, lush landscaping and plenty of space to relax and just take in this beautiful tropic setting. The suite we had was spacious and tastefully decorated. Definitely going back again, hopefully soon!
Stayed 1 night in May 2025

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Island City House is an absolutely wonderful property. My family has been coming here for almost 40 years and we have never been disappointed. The accommodations are all very unique each one has it’s own character. The grounds are impeccable and very relaxing, and the pool a refreshing oasis. The staff is so friendly, fun and welcoming. We were late arrivals, but found our key and welcoming information exactly where it was supposed to be. The housekeeping staff is very accommodating and the rooms very clean as is all of the property. As a cat lover, it was great to see Bert, the Island City cat again. He’s 15 now and is still enjoying life at the hotel. Thank you Island City House for a wonderful stay :)
Stayed 2 nights in May 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
Need a elevator.
Stayed 4 nights in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our unit was clean, quiet. Check in person was very kind, helpful. Would highly recommend. We had unit 4, garden unit.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Key West hotel

Great place to stay in Key West. Restaurants and shops all walkable.
Stayed 1 night in Apr 2025

8/10 Good

Zachary

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025