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DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property

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Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

Reception
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site
Exterior
Daily buffet breakfast for a fee
Sports facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
ul. Dabska 5, Kraków, 31-572
  • Place, Kraków Plaza
    ‪2 min walk‬
  • Place, Pink Bowling & Club
    ‪2 min walk‬
  • Place, Tauron Arena Kraków
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, Non Smoking (Guest)

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 2 Single Beds, Non Smoking (Guest)

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, 1 King Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Junior Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King, Suite, 1 Bedroom, Non Smoking

King, Suite, 1 Bedroom, Non Smoking | Living area | LCD TV

King, Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, Non Smoking

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Executive Room, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area | LCD TV

Presidential Suite, 1 King Bed, Non Smoking

  • 128 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Accessible Guest Room

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

King Accessible Guest Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room, 2 Twin Beds, Non Smoking (Guest)

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 2 Twin Beds, Non Smoking (Guest)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room, 1 King Bed

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
AC Hotel by Marriott Krakow
Krowodrza
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 622 reviews
The price is €105
includes taxes & fees
28 Jun - 29 Jun
AC Hotel by Marriott Krakow

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
DoubleTree by Hilton Krakow Hotel & Convention Center offers 232 accommodations with a safe and complimentary bottles of water. LCD televisions are featured in guestrooms.

This Kraków hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
With your stay at DoubleTree by Hilton Krakow Hotel & Convention Center, you're connected to the convention centre and just a quick walk from Tauron Arena Kraków. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 2-minute drive from Tauron Arena Kraków and 6 minutes from Oskar Schindler Factory
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of DoubleTree by Hilton Krakow Hotel & Convention Center, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 20452 square feet (1900 square metres) and includes a conference centre. Spa services, a library, and tour/ticket assistance are also featured at DoubleTree by Hilton Krakow Hotel & Convention Center. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
5th Avenue Restaurant – On-site restaurant.
Lounge Bar – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (PLN 60 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 5th Avenue Restaurant
  • Lounge Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,452 square foot of space)

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PLN 80.0 per day.
  • Cots (infant beds) are available for PLN 80.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 70 per person
  • Uncovered self-parking fee: PLN 60 per day
  • Pet fee: PLN 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

DoubleTree by Hilton Krakow Hotel & Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 378 out of 525 reviews
Rating 8 - Good. 110 out of 525 reviews
Rating 6 - Okay. 26 out of 525 reviews
Rating 4 - Poor. 6 out of 525 reviews
Rating 2 - Terrible. 5 out of 525 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Great room and staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, great staff and a great selection for breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very comfortable rooms to stay for family with small kids.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Natalia

Liked: Staff & service
We had a lovely stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities
Lovely staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent spa facilities, comfy beds in spacious rooms, great service and an amazing breakfast with lots of options.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andrej

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
The staff at reception were welcoming, it was tranquil and beautifully decorated. The spa was open to late over the weekend and breakfast was amazing as always. The shuttle to the airport is a good bonus. I would recommend a stay here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Krakow and this hotel was upscale and very modern, affordable and spot on We enjoyed the restaurant and business office onsite
Stayed 1 night in Sep 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, breakfast is good
Stayed 4 nights in May 2022
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel nice sports premises in the middle of no where
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Catharine

Liked: Cleanliness, amenities, property conditions & facilities
Spotless
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Krisztian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bit far from the centre, staff nice but need a bit of training when comes to A’la carte orders.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, amenities, property conditions & facilities
The stay was excellent. The rooms are spacious and very clean. Stuff is excellent, very helpful. Very close to city center as well by tram.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
This is incredible hotel, 10/10 service - 10/10 - staff 10/10 rooms - 10/10 everything. And guys at the bar, Shion, Felix, Felipe and other Simon are amazing but Shimin the dark hear one is probably one of the best bartenders that actually become a friend in my life. Truly truly recommend this hotel you won’t regret it
Stayed 20 nights in Nov 2025
Verified

10/10 Excellent

vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel! Room was spacious and clean, lovely swimming pool, jaccuzi, gym. A bit of a walk to public transport, but no problem booking an uber.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kasper Winther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I had a great stay at the hotel. Staff was very friendly and accumulating. Hotel was moderne, breakfast was varied
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna, steamroom and pool were great. Hotel was clean and in a safe area. Staff was friendly.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Variety of healhy options
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

lupe

Liked: Cleanliness, amenities, property conditions & facilities
Service was very friendly
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Daniel Vagner

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. At room 509 the air conditioning was loud. Need adjust
Stayed 1 night in Sep 2025