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Metropolo by Golden Tulip

4.0 star property

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Photo gallery for Metropolo by Golden Tulip

Reception
Restaurant
Terrace/patio
Front of property
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Orzechowa 11, Kraków, Lesser Poland, 30422
  • Place, Park Handlowy Zakopianka
    ‪5 min walk‬
  • Place, Sanctuary of Divine Mercy
    ‪3 min drive‬
  • Place, Main Market Square
    ‪19 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Eco-friendly toiletries, hair dryer, slippers, towels

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds

Bathroom sink

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed, Bathtub

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed, Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Metropolo by Golden Tulip

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Metropolo by Golden Tulip offers 220 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Metropolo by Golden Tulip, you're just a quick walk from Park Handlowy Zakopianka. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • 7 minutes by foot from Park Handlowy Zakopianka and a 4-minute drive from Sanctuary of Divine Mercy
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Metropolo by Golden Tulip offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 20 meeting rooms are available. Event space at this hotel measures 23142 square feet (2150 square metres) and includes a conference centre. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Metropolo by Golden Tulip. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This Art Deco Kraków hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Metropolo by Golden Tulip has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (PLN 50 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 45 for adults and PLN 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycles
  • Gym
  • Sauna

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • Conference centre (23,142 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (59 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Handrails in hallways (60 centimetre high)
  • Handrails in stairways (60 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height counter and sink (60 centimetre high)
  • Low-height door lock
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (100 centimetre wide)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 50 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 150 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 45 for adults and from PLN 30 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self-parking fee: PLN 50 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Metropolo by Golden Tulip offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolo Golden Tulip Hotel Krakow
Metropolo Golden Tulip Hotel
Metropolo Golden Tulip Krakow
Metropolo Golden Tulip
Metropolo by Golden Tulip Hotel
Metropolo by Golden Tulip Kraków
Metropolo by Golden Tulip Hotel Kraków

Metropolo by Golden Tulip Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 199 reviews
Rating 8 - Good. 55 out of 199 reviews
Rating 6 - Okay. 6 out of 199 reviews
Rating 4 - Poor. 3 out of 199 reviews
Rating 2 - Terrible. 4 out of 199 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Giulio

Liked: Cleanliness, staff & service, amenities
Really nice room.great breakfast.hotel very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Lovely hotel clean and comfortable
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Bar were very polite and efficient, room service guys were helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lazaro

Great no complaints lovely staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cezary

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, very nice stuff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very frefood, amazing room, staff was so helpful
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Mia skye

Liked: Cleanliness, amenities, property conditions & facilities
Lovely big rooms and very clean, had everything we needed, good location only 20 min taxi to centre
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Great staff very friendly and very helpful.. room was lovely and clean. Plently of tea and coffee in room and replenished every day along with towels. Reception, bar and restaurant brilliant and the breakfast had plently of choice.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff where great. Never seen such a large selection of breakfast choices. ( not free) would definitely stay again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, clean and very friendly staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very valuable for the money
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel no complaints whatsoever lovely staff will retun
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Kateryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay for a couple of nights.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, professional, and accommodating.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location Staff were excellent very helpful
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Eelco

Liked: Cleanliness, amenities, property conditions & facilities
Complex is nice, chambers are good, breakfast is good
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Oles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

malka

Liked: Staff & service, property conditions & facilities
very comfortable beds great parking
Stayed 1 night in Sep 2022
Verified

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay as usual.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has really convenient transportation within a couple minutes walk.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good restaurant
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Edinson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly and delicious meals
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel , comfortable room , great breakfast. Cost - benefit hotel, not to the city center but near (5 minutes walk) to tram and bus terminal. Also near to shop's. Polite staff ,willing to answering all questions.
Stayed 4 nights in Jun 2025