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W Kuala Lumpur

5.0 star property

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Photo gallery for W Kuala Lumpur

Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Suite, 1 King Bed, Non Smoking, Terrace | Living area | 43-inch LED TV with satellite channels, TV
Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, minibar, in-room safe, desk
2 bars/lounges, cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service

Explore the area

Map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450
  • Petronas Twin Towers
    ‪2 min walk‬
  • KLCC Park
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Corner

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking

  • 92 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • 175 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Tower (View)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower (View)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Tower (View)

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Tower (View)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Tower (View)

Suite, 1 King Bed, Non Smoking, Tower (View) | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Tower (View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Terrace

Suite, 1 King Bed, Non Smoking, Terrace | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Terrace

  • 520 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is €410
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includes taxes & fees
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About this property

W Kuala Lumpur

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. Housekeeping is available on request.
W Kuala Lumpur offers 150 air-conditioned accommodations with minibars and espresso makers. 43-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Away has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at W Kuala Lumpur. During your stay, you're just a quick walk from Suria KLCC Shopping Centre. Free WiFi in public areas, 2 restaurants and 2 bars are available.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, hydrotherapy or reflexology at Away
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Petronas Twin Towers and KLCC Park
W Kuala Lumpur offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 10979 square feet (1020 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury W Kuala Lumpur.

This 5-star Kuala Lumpur hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
FLOCK – This restaurant serves breakfast, lunch and dinner.
YEN – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
WET Deck – This bar is located by the pool. Open daily.
LIVINGROOM – On-site cocktail bar. Open daily.
24-hour room service is available.

Languages

Bosnian, Chinese (Cantonese), Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Hindi, Japanese, Korean, Malay, Portuguese, Serbian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: MYR 137.80 for adults and MYR 68.90 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • FLOCK
  • LIVINGROOM
  • WET Deck
  • YEN

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (10,979 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 23 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 26 2025 to December 31 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 200.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MYR 137.8 for adults and from MYR 68.9 for children
  • Rollaway bed fee: MYR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

W Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 272 out of 358 reviews
Rating 8 - Good. 51 out of 358 reviews
Rating 6 - Okay. 15 out of 358 reviews
Rating 4 - Poor. 10 out of 358 reviews
Rating 2 - Terrible. 10 out of 358 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right next to the Petronas Towers
Stayed 1 night in Apr 2025

10/10 Excellent

Lun Kai Felix, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the W Hotel overall, from the front desk, concierge, room service and restaurant wait staff were all attentive and customer oriented. An enjoyable stay overall!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ling Ling

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is so kind to help arrange a little birthday smash cake, balloons and a hand written birthday card in the room for my daughter's birthday. my daughter had a lovely time. THANK YOU SO MUCH W. the swimming pool and the view over looking the twin tower was stunning! love it! the room was tidy clean, bed is so soft & comfortable, and breakfast was amazing! walking distance to klcc too. recommended
Stayed 1 night in Apr 2025

10/10 Excellent

jr

Stayed 3 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s not the grandest of entrances to a 5 star hotel, but when you get up to the 8 floor reception I have to say everything is fantastic The rooms are fab, bed and pillows so comfortable The service by the staff is as good as anywhere I’ve been Great pool area with fab views of the towers
Stayed 6 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

4/10 Poor

Elisa

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Staff not well trained on customer experience
Stayed 1 night in Feb 2025

4/10 Poor

Erika

Stayed 2 nights in Dec 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the city.

Amazing staff. Helped me with my anniversary plans. Best hotel in Kuala Lumpur.
Stayed 2 nights in Jan 2025

10/10 Excellent

mackenzie

Stayed 1 night in Oct 2024

10/10 Excellent

Abdulrazaq

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Saad Ayaz

Stayed 3 nights in Sep 2024

10/10 Excellent

ubedraheem

Stayed 2 nights in Oct 2024

8/10 Good

Gulrays Shafi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

MANISH

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful nd clean place friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Nailisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, from front desk to the waiting staff to housekeeping, everyone was just so approachable, helpful and KIND! We will miss this beautiful hotel and the wonderful people we came across during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

andrew

Stayed 2 nights in Jul 2024

8/10 Good

Yanhua

Business traveller
Liked: Staff & service
Compare to other 5 star hotels, the quality of the room is not at level of 5 star suppose to use for that price
Stayed 2 nights in Jun 2024

10/10 Excellent

Tan Siong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room well kept
Stayed 2 nights in Jun 2024

8/10 Good

Angeline, Ithaca

Stayed 3 nights in Jun 2024

2/10 Terrible

Erlinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Love the design, the deco, the Wet deck, and the location. Wish I could stay a few more ights but can't afford it. 😊
Stayed 2 nights in Apr 2024