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The Charmant Hotel

4.0 star property

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Photo gallery for The Charmant Hotel

Lobby
Exterior
2 bars/lounges
1 bedroom, premium bedding, pillow-top beds, in-room safe
2 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

View in a map
101 State St., La Crosse, WI, 54601
  • Place, Riverside Park
    ‪1 min walk‬
  • Place, La Crosse Center
    ‪5 min walk‬
  • Place, Oktoberfest Grounds
    ‪6 min walk‬
  • Airport, La Crosse, WI (LSE-La Crosse Municipal)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Mobility Accessible (Salle)

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds (Salle)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds (Salle)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Salle)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Mobility Accessible (Salle)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Salle)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Classic Room, 1 King Bed (Salle)

9.6 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior detail
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includes taxes & fees
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About this property

The Charmant Hotel

Riverwalk hotel with bars/lounges and 24-hour fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site.
The Charmant Hotel offers 67 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Charmant Hotel. During your stay, you're just a quick walk from La Crosse Center. Features include free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Riverside Park and Mississippi River
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre, 2 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly The Charmant Hotel.

This 4-star La Crosse hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 1:00 PM.
The Charmant Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Limo/town car service
  • Wheelchair-accessible van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 7 to 45 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • In a regional park
  • On the riverwalk
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1898
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Health club access
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 7.00 to 45.00 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charmant Hotel La Crosse
Charmant Hotel
Charmant La Crosse
The Charmant Hotel Hotel
The Charmant Hotel La Crosse
The Charmant Hotel Hotel La Crosse

Reviews

The Charmant Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 864 out of 1000 reviews
Rating 8 - Good. 94 out of 1000 reviews
Rating 6 - Okay. 19 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

Reviews

4/10 Poor

David

Liked: Cleanliness, staff & service
Liked the building itself. Didn’t like elevator, amenities (lack of), and room rates.
Stayed 1 night in Aug 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hitel

Lovely hotel, with beautiful rooms. Great restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel! Chocolates, rooftop, coffee bar and dining.
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy anniversary!

Everything, including the staff was top notch. Facility was spotless. Staff was very friendly and helpful!
Stayed 2 nights in Aug 2025

6/10 Okay

Gerald

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Orsolya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and comfy - multiple restaurants, cafe was great. Staff catered to our coffee needs off hours. Staff was so friendly - restaurants outside of the hotel were ok
Stayed 2 nights in Jun 2025

2/10 Terrible

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Blankets in the room are terrible. Like a horse blanket
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that distinctive historic character is balanced with modern amenities
Stayed 1 night in Aug 2025

6/10 Okay

paul

Travelled with family
Liked: Room comfort
Disliked: Staff & service

2015 called and wants it's hotel back.

Night clerk outstanding, valet staff wonderful, restaurant staff helpful and the food was delicious. Day desk staff were condescending and obnoxiously rude. They are openly fine with treating guests differently based upon certain prejudicial criteria. Rooms not up to standard, limited staff, long waits for easy room repairs. Not a Michelin Key level hotel and how they could get such a designation strains credulity and brings into question the entire Michelin rating system. Once a jewel of LaCrosse is now buyer beware as there are no standards of practice at this independent hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Charmant is a chic boutique hotel with welcoming staff, great restaurant and cool rooftop bar. The well-appointed room was incredibly quiet with super soft linens and a very comfortable bed. Would definitely stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Highly recommended
Stayed 1 night in Jul 2025

6/10 Okay

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Miranda

Stayed 1 night in Jul 2025

10/10 Excellent

Peter, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Sheri

Liked: Property conditions & facilities
I liked this hotel, however for the cost I was disappointed that the room really had no nice items to use….most hotels have body wash, shampoo, etc., everything has a cost, coffee bottle water and reservations are needed even for breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quaint

The Charmant hotel exceeded our expectations. Impeccable rooms and exquisite decor throughout the hotel. The only problem is that they tell you complementary valet and then, they charge you $20 for it. But you do get a $10 chip to be used at the bar for food and drinks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel full of history…decor is amazing as is the roof top bar.. The shakshuka for breakfast was delicious… I would highly recommend this hotel Nice area for walking/runningalong the river
Stayed 1 night in Jul 2025

10/10 Excellent

Erica

Stayed 1 night in Jul 2025

10/10 Excellent

Gail

Stayed 1 night in Jul 2025

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025