See all properties

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Terrace/patio
Sauna, hot tub, steam room, hot stone massages, sports massages
Restaurant
Indoor pool, pool loungers
Gallery Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Pool
  • Housekeeping

Explore the area

View in a map
Wengen, Lauterbrunnen, BE, 3823
  • Wengen LWM
    ‪1 min walk‬
  • Wengen-Mannlichen Cable Car
    ‪2 min walk‬
  • Staubbach Falls
  • Bern (BRN-Belp)

Room options

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room

8.6 out of 10
Excellent
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room With View of the Jungfrau

Economy Double Room With View of the Jungfrau | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room With View of the Jungfrau

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Single Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Gallery Family Room

Gallery Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Gallery Family Room

  • Sleeps 6
  • 5 Single Beds

View all photos for Panoramic superior double room with view of the Jungfrau

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic superior double room with view of the Jungfrau

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Double Room With View of the Jungfrau

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room With View of the Jungfrau

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

8.6 out of 10
Excellent
(17 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

7.6 out of 10
Good
(8 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 5

View all photos for Economy Double Room Jungfrau View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room Jungfrau View

  • Sleeps 2

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Double Room

  • Sleeps 2

View all photos for Panorama Superior Double Room Jungfrau View

Shower, hair dryer, bathrobes, slippers

Panorama Superior Double Room Jungfrau View

  • Sleeps 2

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Economy Double Room

  • Sleeps 2

View all photos for Comfort Single Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Comfort Single Room

  • Sleeps 1

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Triple Room

  • Sleeps 3

View all photos for Panoramic Double Room With Jungfrau View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Double Room With Jungfrau View

  • Sleeps 2

View all photos for Superior Family Room

Shower, hair dryer, bathrobes, slippers

Superior Family Room

  • Sleeps 5

Similar properties

Superior Double or Twin Room, Garden View | Balcony

Hotel Falken

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 212 reviews
The price is €253
includes taxes & fees
6 Oct - 7 Oct
Hotel Falken

About this property

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel

Family ski hotel with 2 restaurants
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa.
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel offers 120 accommodations with a safe and complimentary bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Mannlichen Mountain. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include meeting rooms, convenience store and multilingual staff
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Mannlichen Mountain and Grindelwald - Wengen Ski Area
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel helps provide the perfect ski holiday with ski storage, ski passes and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, along with a nearby corner/local shop. Public spaces have free WiFi. This ski hotel also offers an indoor pool, a sauna and a fitness centre.

This 3-star Lauterbrunnen hotel is smoke free.

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Ice skating
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CHF 40
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.30 per person, per night for adults; CHF 2.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Early check-in fee: CHF 40 (subject to availability)
  • Late check-out fee: CHF 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay, Apple Pay and TWINT
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Victoria Lauberhorn Wengen
Arenas Resort Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen a Faern Collection Hotel
Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Hotel

Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 408 out of 692 reviews
Rating 8 - Good. 200 out of 692 reviews
Rating 6 - Okay. 50 out of 692 reviews
Rating 4 - Poor. 19 out of 692 reviews
Rating 2 - Terrible. 15 out of 692 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitlyn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a great bonus! A little outdated but full of charm.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 2 min walk from the train. We had a view room and it was spectacular! Staff were amazing.
Stayed 2 nights in Apr 2025

8/10 Good

Yvonne, Honolulu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For the price that I paid the room was kind of small. But the breakfast was excellent. The staff was extremely helpful. I would stay here again cause the location was great. It was so close to the train station that we just walked, and it was located right on the main through fare of the town.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view from the balcony.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located just steps from the train station AND the main shopping street that includes the handy Coop. My single attic room had the most amazing view of the mountains and Lauterbrunnen valley. There was even a skylight over the bed where I could view the stars. The area is also much quieter and less congested than the valley.
Stayed 5 nights in May 2025

10/10 Excellent

Siena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating for a group of girls traveling together and wanted to feel safe. It’s close to everything in the town
Stayed 3 nights in May 2025

8/10 Good

William

Fun
Stayed 2 nights in May 2025

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is wonderful hotel. The rooms are clean, bed is comfortable. Staff were helpful. The spa facility a great after a long day of site seeing. The breakfast is amazing! The view from our room was beyond measure! Highly recommend!
Stayed 3 nights in May 2025

2/10 Terrible

Jyoti

Disliked: Cleanliness, property conditions & facilities
When we reached to the property around 2 pm May 19th I already requested Expedia for early checking Expedia customers care called and verified that they will provide us the room before 3 pm. We reached 2 pm but they didn’t give us the room they were giving room to all the other customers but not to us keep saying that room is not ready. Wheil waiting we went to their restaurant and my husband fell down from 2 stairs and got hurt. They didn’t bother for that. Plus construction was going on infront of our room no privacy.
Stayed 4 nights in May 2025

4/10 Poor

Abraham, Gainesville

Travelled with partner
Disliked: Property conditions & facilities
We took the room as posted by Expedia. So small we were forced to pay $80 per day more for a decent room. Restaurant by hotel was awful we send the plates back steak was wasted. Hotel has nice location direct by railway station. Wengé is nice not that touristic as other towns. We had an excellent fondue in the Deck restaurant.
Stayed 3 nights in May 2025

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to train station, about 4 min walk. The buffet breakfast has a lot of selections. The pool should close at later time so visitors can enjoy and relax after the busy day program.
Stayed 3 nights in May 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 4 nights in May 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were welcoming and helpful but particularly Jessica at reception, Pedro in the restaurant looked after us so well and was so kind and accommodating. Marieke aka ‘breakfast mama’ was lovely and fun and friendly each morning overseeing everyone had what they needed for a tasty and generous breakfast. Thank you to you all for making our anniversary celebrations stay in Switzerland so lovely and memorable. Phil and Julie .
Stayed 7 nights in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Stayed 3 nights in May 2025

10/10 Excellent

Brooke

Stayed 2 nights in May 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice with great staff. I enjoyed the small town the the hotel was located in and the breakfast was also great!
Stayed 3 nights in May 2025

10/10 Excellent

akash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Omkar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Really well located hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very short walk to the train station. Exterior of hotel was being renovated but interior was good. Lovely spa pool. Beautiful town. Excellent breakfast buffet, probably the best of our holiday.
Stayed 3 nights in Apr 2025

4/10 Poor

Wendy

Disliked: Property conditions & facilities, room comfort

Single room tiny and claustrophobic

Solo travellers always get a poor deal, paying a ridiculous sum of money when you break down the per person rate. The single room was shockingly small, under the eaves with the roof sloping over the bed. The smallest single room I’ve ever had and Extremely hot. There werent any photos or information of this room on Hotels.com site, but it wasn’t the cheapest single room on offer there, so I took a gamble and lost- I expected something better. More fool me, I’ll learn for next time. There are not many dining options in Wengen at this time of year. I tried to have dinner at the hotel restaurant but was refused. Saying they were full (?). I found one takeaway on the Main Street and had an unsatisfactory supper sitting on a park bench, the view however was spectacular and Wengen itself is a great little mountain town. A spur of the moment trip, I’m just glad it was only for one night. It did not stop me appreciating the beauty of Wengen, I could stare at that view for hours.
Stayed 1 night in Apr 2025

8/10 Good

Damon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice property but the hotel is under construction so scaffolding was everywhere. It was noisy as a helicopter was moving supplies from a street away to the hotel. I would stay here again as it was great location to train station and the rooms were pretty good. We just didn’t time it well as the hotel was under some rehab.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rochel

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Lucretia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service desk were lovely. Spa area and massage amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer, HARRISBURG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our view was gorgeous! The room was very clean and comfortable. Breakfast was awesome. I would highly recommend.
Stayed 2 nights in Apr 2025