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Aparthotel

Casa da Pendôa

4.0 star property

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Superior Apartment, 1 King Bed, Private Bathroom | Free WiFi, bed sheets
Superior Studio, 1 King Bed, Private Bathroom | Television
Staircase
Superior Apartment, 1 King Bed, Private Bathroom | View from room
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Rua da Pendôa nº 17, Sintra, 2710-610
  • Place, Sintra National Palace
    ‪2 min walk‬
  • Place, Quinta da Regaleira
    ‪5 min walk‬
  • Place, Pena Palace
    ‪17 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪29 min drive‬

Room options

Similar properties

Breakfast, lunch and dinner served
NH Sintra Centro
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,006 reviews
The price is €104
includes taxes & fees
6 Mar - 7 Mar
NH Sintra Centro

About this property

Casa da Pendôa

This aparthotel features laundry facilities, express check-out and free Wi-Fi in public areas. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with cable channels. An espresso maker and a hairdryer are among the other amenities available to guests. Housekeeping is available on request.
Casa da Pendôa offers 15 air-conditioned accommodations with espresso makers and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

During your stay at Casa da Pendôa, you're just a quick walk from Sintra National Palace. Features include free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and laundry facilities. This upmarket aparthotel has 15 apartments over 5 floors. Each apartment offers free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a microwave and an espresso maker
  • Free WiFi
  • Amenities include locker space and laundry facilities
  • Steps from Sintra Mountains and Sintra National Palace
  • Airport shuttle service available for a fee
As a guest of Casa da Pendôa, you'll find laundry facilities and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • Street parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Mini-fridge

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • Housekeeping on request
  • Lockers
  • Luggage storage

Location highlights

  • In a historical district
  • In a national park
  • In the mountains
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 units
  • 3 buildings
  • 5 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Remove personal items
Turn off the lights and lock the doors

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per room (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Casa da Pendôa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Property Registration Number 8739/AL, 85660/AL, 22431/AL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa da Pendôa House Sintra
Casa da Pendôa House
Casa da Pendôa Sintra
Casa da Pendôa Apartment
Casa da Pendôa Sintra
Casa da Pendôa Aparthotel
Casa da Pendôa Aparthotel Sintra

Casa da Pendôa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 374 reviews
Rating 8 - Good. 82 out of 374 reviews
Rating 6 - Okay. 31 out of 374 reviews
Rating 4 - Poor. 7 out of 374 reviews
Rating 2 - Terrible. 6 out of 374 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Hannah

Liked: Cleanliness, amenities
Comfortable beds, great location, and easy check in process.
Stayed 2 nights in Nov 2025

6/10 Okay

Park Ling

Liked: Cleanliness, room comfort
The hotel is located in a controlled area for non registered vehicles. So if you are taking Uber to and from this place, be sure to ask the hotel ahead of time for a “ entry code”. I wish the hotel would offer this information voluntarily. Without the code, our driver had to drop us off about a 10 min walk away and having to haul our luggage, it was not a fun way to begin our stay. The place is relatively good value. We particularly like the clean sheets and towels. The common laundry washer and dryer is a plus but was relatively busy during our stay.
Stayed 3 nights in Nov 2025

4/10 Poor

Nicola

What makes this accommodation a 4-star hotel is hard to justify. Yes, most of the listed amenities were officially there. However, some were seriously lacking. Firstly, the heater did not work. We had to troubleshoot ourselves with the help of office staff who could not resolve the technical issue. We had to cope with using the towel warmer to heat the whole unit for all 6 days we stayed there. Secondly, there are laundry facilities, only one washer and dryer. When we tried to use them, they were occupied and it appeared as though the staff was using them for their own purpose. Thirdly, officially there is parking offsite. Access to it is particularly difficult. Most streets are one-way. If one takes a wrong turn, one has to circle the mountain for 11 kilometers to return to the same place. Even disregarding this inconvenience, to reach the hotel to check in or out was an ordeal. The authorization code did not work. It took 3 different codes for access to be granted while cars lined up behind us. We witnessed others experience the same difficulty with the door access. Other minor inconveniences are too many to list. Why Expedia promotes this accommodation baffles us. We will not return there nor recommend it to anyone.
Stayed 6 nights in Nov 2025

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
The QR code system doesn't work well when you're using a car, and often there isn't enough internet, so you don't have access to the historic center of Sintra and you can't enter the village where the house is located.
Stayed 6 nights in Nov 2025

10/10 Excellent

Stefanie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great, very clean, great location! We also loved the amenities- free water and a storage room for luggage should you arrive early or want to stay later in Sintra. If I travel here again, I would stay again!
Stayed 1 night in Nov 2025

8/10 Good

RHONDA, Wheaton

Travelled with partner
Liked: Property conditions & facilities
The room was spacious and full of light during daylight hours. The self-check in worked great and the lockers are a nice option. However, the room needs a thorough top to bottom cleaning and paint touch-up. Also, a few more coffee pods and a blanket would be great.
Stayed 2 nights in Nov 2025

8/10 Good

Patrice

Liked: Cleanliness, room comfort
The room was great and the hotel staff was really nice. I would love to give them five stars but the situation getting to the hotel was such an inconvenience. If you’re taking a taxi or Uber transport from the airport, the only way that the driver can bring you up to the location with your luggage and bags is if you get a special QR code. Unfortunately, I was not able to get the QR code when I arrived even though I requested it and had to walk really far uphills with very heavy bags, causing injury to myself and damaging my bags. The Hotel did make sure to give me the QR code for my exit so that the driver could come to pick me up to take me to the airport so that did make it a little better also the issue with the codes. Sometimes they shut off so if you get in late, you have to call and get it reactivated but outside of this And honestly, even with this situation, it still didn’t make me not enjoy my stay here. The great thing also is that there is a number you can call or someone is available pretty much 24 seven to help right away all in all I’d say it was a great experience and I would stay here again, but I would definitely plan better to make sure that I didn’t have the same issue getting to the actual location from the airport
Stayed 1 night in Oct 2025

6/10 Okay

Jasmine

Travelled with family
Disliked: Cleanliness, amenities
Room was in bad condition
Stayed 2 nights in Nov 2025

6/10 Okay

Mary-Lyn

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They need to be more organized with communication between the guests and employees. Lock on our door didn't work, outside door lock failed as well. Outside door was wide open at night till it got fixed. Safety should be a main concern for guests. Room was great though.
Stayed 7 nights in Oct 2025

6/10 Okay

Helen

Sintra is too difficult for parking/driving in ,I would recommend staying outside the area and taking ubers or taxis into Sintra
Stayed 2 nights in Nov 2025

8/10 Good

Mouvain

Liked: Cleanliness, amenities
room is clean and spacious and as described on photo. Location is a bit tricky to find as there is twist and turn on the street. Parking is also tricky but we kind of knew it ahead of time.
Stayed 2 nights in Nov 2025

6/10 Okay

Darice

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The check in was stressful and unorganized. We were to receive an email with the codes we needed for the apartment which we did not get. Could not reach anyone. Thankfully a local person helped us. 90 minutes later they found our reservation and we were finally let in The apartment was nice and centrally located. Other than the check in we enjoyed our stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Space was lovely and clean wish we had more time to spend here
Stayed 1 night in Oct 2025

10/10 Excellent

Kerry

Liked: Cleanliness, property conditions & facilities
This appt was a nice central location with an amazing view of the castle.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kent

Travelled with group
Liked: Cleanliness, room comfort
We visited with a group of 8 friends. My wife and I were only there for a night on our way to the airport the next day. This was way too short!! Our room was HUGE, nice, comfortable, perfect! We had a peek-a-boo view of the castle on the hill. This is located perfectly near restaurants and Sintra sights. We really want to return for a longer stay!
Stayed 1 night in Sep 2025

2/10 Terrible

My

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property has the potential to be a Hidden Gem if only the owner would maintain it properly it could use a coat of paint a good cleaning and repairs to several things in the room We saw a cockroach and several other bugs I would not recommend this place until the owner takes some pride in it
Stayed 2 nights in Oct 2025

8/10 Good

NAUREEN

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, albeit that there's a short uphill walk to get to the main square - that seems to be the case for everywhere in Sintra! The apartment itself was very comfortable with a big bed, air-conditioning and lovely views. It was clean and the bathroom was a decent size. The kitchen area was adequate for my purposes but could probably do with updating. I stayed in the loft room and am short, so it wasn't an issue for me but taller guests may find the low beams problematic.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eileen

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Good beds, clean, enjoyed the location to shops and restaurants. Tricky to get to by uber.
Stayed 1 night in Oct 2025

10/10 Excellent

Guilhermina

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was very clean. It is near the central square and a quick ride to Pena Palace.
Stayed 1 night in Sep 2025

6/10 Okay

Luis

Liked: Cleanliness
Disliked: Room comfort
Room smelled of sewage the whole time we were there. I mentioned via WhatsApp, but only got that they would look at it at some point.
Stayed 2 nights in Oct 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Shopping for groceries was non existent Tourist board told us that buying bread locally was a non starter
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos Kleber Nogueira

The room was excellent, quiet, comfortable, and clean.
Stayed 1 night in Oct 2025

6/10 Okay

Andraous, Richmond hill

The only thing about the studio I had it’s in the second floor no mentioning about that. I am a 65 years old and I have injured in my foot. It take me a long time to take my luggage to the second floor. To send message to the hotel, they reply to you after 48 hours
Stayed 4 nights in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The street was closed off to our uber driver so we had to walk 400m with our heavy luggage, which was really tough and inconvenient. Additionally, the plumbing was problematic and made the whole apartment smell really badly of feces. Even when someone came to fix the shower, the place still smelled and their only solution was to use air fresheners.
Stayed 3 nights in Sep 2025