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DoubleTree by Hilton Pomona

4.0 star property

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Italian cuisine
Lobby
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
3101 W Temple Ave, Pomona, CA, 91768
  • Place, California State Polytechnic University, Pomona
    ‪18 min walk‬
  • Place, Phillips Mansion
    ‪2 min drive‬
  • Place, In-N-Out Burger Pomona Dragstrip
    ‪9 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(60 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

9.2 out of 10
Wonderful
(13 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Guest Room With 1 King Bed And Roll-in Shower-Mobility Hearing Accessible With Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Guest Room With 1 King Bed And Roll-in Shower-Mobility Hearing Accessible With Sofa Bed

  • Sleeps 4

Queen Room with Two Queen Beds and Sofa Bed

  • Sleeps 6

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible 2 Queen Room with Roll in Shower

  • Sleeps 4

King Room With Sofabed

  • Sleeps 4

2 Queen Beds With Sofabed

  • Sleeps 6

Similar properties

Exterior
Hilton Garden Inn Pomona Chino
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 774 reviews
The price is €112
includes taxes & fees
25 Jan - 26 Jan
Hilton Garden Inn Pomona Chino

About this property

DoubleTree by Hilton Pomona

Hotel with an outdoor pool, near California State Polytechnic University, Pomona
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
DoubleTree by Hilton Pomona offers 132 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Pomona. During your stay, you'll be within walking distance of California State Polytechnic University, Pomona. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at VITA Los Angeles, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from California State Polytechnic University, Pomona and 7 minutes from Fairplex
DoubleTree by Hilton Pomona offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Pomona. Parking is available for a fee.

This 4-star Pomona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
VITA Los Angeles – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 18 to 70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VITA Los Angeles

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 70 per person
  • Self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Pomona
Hilltop Suites Hotel Pomona
Hilltop Suites Pomona
Pomona Shilo Inn
Shilo Inn Pomona
Hilltop Suites
DoubleTree by Hilton Pomona Hotel
DoubleTree by Hilton Pomona Pomona
DoubleTree by Hilton Pomona Hotel Pomona

DoubleTree by Hilton Pomona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 646 out of 1004 reviews
Rating 8 - Good. 166 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Stayed 3 nights in Oct 2025

10/10 Excellent

Zachariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice facility with breakfast and restaurants Rook was spacious lots of channels Staff was very nice and friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was Excellent, especially Odessa She was very friendly and helpful, and caring. She’s a very good asset to your organization.
Stayed 3 nights in Sep 2025

8/10 Good

Eileen, MODESTO

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing more.
Stayed 1 night in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Julie Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet room, friendly staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abelardo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Super clean
Stayed 1 night in Sep 2025

4/10 Poor

Gianna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay where to start. First I asked for early check-in and they said they would give me first available. I began to see people leaving the waiting area near the bar. I was at getting their rooms one by one people who even arrived after me were getting their room so I walked over to check in and they were like oh yeah, you can check in and I said it would’ve been nice to know that considering they told me I would get a text when it was ready. Garbage left everywhere, including the elevator and elevator waiting areas It’s very obvious so I didn’t feel the need to tell front desk cause it looks like they really don’t care Bathroom was grimy worst sleep on my life Cherry on top with the screaming and running outside of our door until 12 AM I was spending the night as I had a hockey game - I am a cheerleader for the and I needed good sleep. Everything looks like it’s falling apart, including the parking garage, which the architecture of it makes no sense and you can tell where cars have hit the jagged edges on the exits a million times The elevator was very broken with a piece of tape holding the button together on our floor Overall, a very comical stay and I definitely won’t be staying in Pomona ever again. I’ll just stay in Ontario by the airport disappointing for a Doubletree. I thought those would be the nicer stay in the area. This place honestly needs to be completely renovated or just closed.
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

6/10 Okay

Vanessa

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for honestly. Sooo cheap hotel, cheap services. Expensive amenities.
Stayed 2 nights in Sep 2025

8/10 Good

Romina, long beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 1 night, staff was friendly and clean hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has safe in room and showerhead isn’t the best but all in all a nice stay. Restaurant quality was good but overpriced.
Stayed 1 night in Aug 2025

10/10 Excellent

Valeria

Liked: Amenities
It was great
Stayed 4 nights in Sep 2025

4/10 Poor

Kwangsoo

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Parking fee and charging on the bottle of water, I didn't expected
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis Concert Trip

Parking was easy and rooms where big , beds comfy , great stsyo
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Sep 2025

2/10 Terrible

Maureen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

This should not ever never be called a Double Tree

Overpowering odor from chemical cleaners in room & in hallways. Red ants in one of the bathrooms. Had to change rooms twice. Run down, worn out & needs an overhaul. Gave me airborne & a fan to clear the odor?!!! HOWEVER, the staff esp. Colin at the front desk evening shift were great & cannot be responsible for these problems. People smoking weed & vaping at the front door. Pool area is also worn out & dirty—chairs & tables not cleaned. C’mon Hilton help this owner out!
Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Corie

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Nathan

Liked: Staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Lillian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Checking in was a little uncomfortable as the rep was rude and seemed to be irritated with our arrival. Our room was ok but held a strong damp odor. One of the beds sheets were not completely dry so we had to have those exchanged as well. We attempted to go swimming the next day, but the pool is very small, there were no towels and my husband had to actually clean leaves and debris out of the main pool. We did not try the hot tub as it was very dirty. There was also a strong damp odor in the gym. The cleaning staff was very nice and that is why I am giving this place a 3 star rating for staff. Will not be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juanita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredibly elegant. The rooms are spacious with plenty of room to relax and unwind. Surrounded by palm trees giving it a Southern California vibe.
Stayed 1 night in Aug 2025