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DoubleTree by Hilton Pomona

Property class: 4

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Photo gallery for DoubleTree by Hilton Pomona

Italian cuisine
Lobby
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
3101 W Temple Ave, Pomona, CA, 91768
  • Place, California State Polytechnic University, Pomona
    ‪18 min walk‬
  • Place, Phillips Mansion
    ‪4 min drive‬
  • Place, Fairplex
    ‪8 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(63 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Little Extras Upgrade)

9.2 out of 10
Wonderful
(14 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Little Extras Upgrade)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Roll-in Shower, Little Extras Upgrade)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility & Hearing, Roll-in Shower)

8.0 out of 10
Very good
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hr Acc Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Guest Room With 1 King Bed And Roll-in Shower-Mobility Hearing Accessible With Sofa Bed

  • Sleeps 4

2 Queens W/Sofabed-Amenity Delivery To Room

  • Sleeps 6

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible 2 Queen Room with Roll in Shower

  • Sleeps 4

King Room With Sofabed

  • Sleeps 4

2 Queen Beds With Sofabed

  • Sleeps 6

1 King Bed W/Sofabed-Amenity Delivery To Rm

  • Sleeps 4

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About this property

DoubleTree by Hilton Pomona

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
DoubleTree by Hilton Pomona offers 132 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Pomona. During your stay, you'll be within walking distance of California State Polytechnic University, Pomona. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at VITA Los Angeles, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from California State Polytechnic University, Pomona and 6 minutes from Fairplex
DoubleTree by Hilton Pomona offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, a vending machine, and concierge services are also featured at the business-friendly DoubleTree by Hilton Pomona. Parking is available for a fee.

This 4-star Pomona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
VITA Los Angeles – This fine-dining restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 18 to 70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VITA Los Angeles

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 8,000 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 70 per person
  • Self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Pomona
Hilltop Suites Hotel Pomona
Hilltop Suites Pomona
Pomona Shilo Inn
Shilo Inn Pomona
Hilltop Suites
DoubleTree by Hilton Pomona Hotel
DoubleTree by Hilton Pomona Pomona
DoubleTree by Hilton Pomona Hotel Pomona

DoubleTree by Hilton Pomona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 638 out of 1002 reviews
Rating 8 - Good. 166 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 55 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. From the stuff to the room. I couldn't have ask for better.
Stayed 1 night in Jan 2026

6/10 Okay

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Ernesto

Stayed 2 nights in Jan 2026

10/10 Excellent

Maria Amita

Stayed 1 night in Jan 2026

10/10 Excellent

Pedro

Stayed 1 night in Jan 2026

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities
Thanks to Chris at tge front desk for giving us great advice to get from the hotel to Pasadena for the Rose Bowl in Pasadena.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jan

Stayed 2 nights in Dec 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness
Place was clean and well taken care of. Staff at the front desk was very polite and professional
Stayed 1 night in Dec 2025

10/10 Excellent

Brittany

Stayed 1 night in Dec 2025

10/10 Excellent

Dalaysia

Stayed 1 night in Dec 2025

4/10 Poor

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Rest room had mold in shower and the bed there shape of letter U all sink inn
Stayed 1 night in Jan 2026

4/10 Poor

TERRY, Las Vegas

Travelled with family
Disliked: Cleanliness, amenities
Noisy; dirty; no towels
Stayed 3 nights in Dec 2025

2/10 Terrible

Tingxuan

Stayed 1 night in Jan 2026

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, amenities
Food was great. Service was great. Price was unreasonable.
Stayed 6 nights in Dec 2025

10/10 Excellent

MAVEL

Stayed 3 nights in Dec 2025

6/10 Okay

Emelina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Got a charge for $6 out of nowhere . Wonder if it was the water bottles that were placed there for 3 each that wr did not take . No explanations whatsoever. Front desk was polite, but the cleaning crew was entitled and rude . We left at 10:30 they were knocking our door since 10 and were upset when we got out . So i guess they drinked the water and charges were made .
Stayed 1 night in Dec 2025

6/10 Okay

Mustafa

Stayed 2 nights in Dec 2025

6/10 Okay

igor

Travelled with family and small children
Liked: Cleanliness
The room was nice but the property looked a bit run down, especially the bathrooms. It's in need of renovations for sure. Breakfast buffet was just ok, nothing special. The employees were nice tho.
Stayed 4 nights in Dec 2025

8/10 Good

Kahaowaiolu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean and quite. Conveniently located next to a gas station, the freeway and food options.
Stayed 2 nights in Dec 2025

6/10 Okay

Mercedes

Liked: Cleanliness, staff & service
The bed
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2025

10/10 Excellent

Allison

Stayed 2 nights in Dec 2025

10/10 Excellent

Shanjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gym very good
Stayed 1 night in Dec 2025

10/10 Excellent

Ziyin

Stayed 5 nights in Nov 2025