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Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Lobby sitting area
Point of interest
Terrace/patio
Point of interest
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

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495 N Ventu Park Rd, Thousand Oaks, CA, 91320
  • Place, Los Robles Hospital and Medical Center
    ‪5 min drive‬
  • Place, California Lutheran University
    ‪8 min drive‬
  • Place, Ronald Reagan Presidential Library
    ‪15 min drive‬
  • Airport, Van Nuys, CA (VNY)
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Courtyard)

In-room safe, desk, iron/ironing board, cots/infant beds

Room, 2 Queen Beds (Courtyard)

9.2 out of 10
Wonderful
(45 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(109 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(163 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Courtyard)

In-room safe, desk, iron/ironing board, cots/infant beds

Room, 1 King Bed with Sofa bed (Courtyard)

9.2 out of 10
Wonderful
(30 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible

  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Best Western Plus Thousand Oaks Inn

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,012 reviews
The price is €147
includes taxes & fees
7 Oct - 8 Oct
Best Western Plus Thousand Oaks Inn

About this property

Palm Garden Hotel

Suburban hotel with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, Access to hot tub and self parking.
Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in August 2019.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palm Garden Hotel gets good marks from our customers. During your stay, you'll be close to The Oaks. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the clean guestrooms
  • Just a 4-minute drive from Conejo Valley Botanic Garden and a few minutes from The Oaks
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Palm Garden Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 6501 square feet (604 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palm Garden Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Palm Garden Hotel was completed in August 2019.

Smoking is allowed in designated areas at this Thousand Oaks hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.
Selvin's Restaurant – On-site restaurant. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Selvin's Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,501 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • In a regional park
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Designated smoking areas
  • Renovated entire property - August 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 35 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden
Palm Garden Hotel
Palm Garden Hotel Thousand Oaks
Palm Garden Thousand Oaks
Hotel Palm Garden
Palm Garden Hotel Hotel
Palm Garden Thousand Oaks
Palm Garden Hotel Thousand Oaks
Palm Garden Hotel Hotel Thousand Oaks

Palm Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 886 out of 1315 reviews
Rating 8 - Good. 289 out of 1315 reviews
Rating 6 - Okay. 96 out of 1315 reviews
Rating 4 - Poor. 20 out of 1315 reviews
Rating 2 - Terrible. 24 out of 1315 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie

Stayed 1 night in Jun 2025

10/10 Excellent

roxanne

😁
Stayed 1 night in Jun 2025

6/10 Okay

Nikole

Disliked: Cleanliness, property conditions & facilities
No elevator, difficult if you’re on 2nd and have lots of luggage. Parking wasn’t free, was $10 per day. Room was dirty and electrical circuits didn’t work.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times. Property has been updated; rooms have LVT flooring and bathrooms are nicely done. Appreciate having a makeup mirror and good lighting. Hot breakfast is provided. Rooms open to the outside; hotel is well lit and I felt safe even when traveling alone. Convenient to freeway; really didn't hear any freeway noise. Price point is better than other area properties and parking is free (I actually had reservations at a different property in Camarillo which I cancelled after learning they charged a daily parking fee. In Camarillo!) Service is friendly and efficient. Beds are reasonably comfortable; I'm used to a memory foam mattress so it's always hard to sleep in hotel beds. They do provide pillows with different levels of filling so that's nice. Overall a nice property, reasonably priced and conveniently located.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ace

Liked: Cleanliness, amenities, property conditions & facilities
Amazing breakfast, clean and quiet great area
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing! Definitely will be staying again.
Stayed 2 nights in Jun 2025

6/10 Okay

Roshelle

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good but don’t venture out for a morning walk. Neighborhood behind the property was very sketchy. We were followed by several males in masks, recorded, and questioned why we were there. We quickly turned around and returned to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

MrPont

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this hotel are so beautiful and the location was perfect for us to attend a wedding in Simi Valley. The room was clean and the breakfast was outstanding. The only minor complaint I have is the sliding door on the bathroom. It didn't give much privacy and also hard to use the bathroom at night without lighting up the whole room. I would prefer a standard door. Other than that, it was very nice, very clean and excellent location.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

So sad but won't be back

We have stayed here 10 years in a row and I'm sad to say I don't think we will ever be back. We checked in and was told we got a free upgrade to a suite we didn't want that we wanted our room we always stayed in and the room we reserved and were told very rudely that they are booked full and won't be making any swaps. I booked my room months in advance. We get into our suite which has a smell and then later we find out has no water pressure in the shower and the sink has no water period! Maintenance comes and fixes sink but nothing with the shower we're told it's because everyone is taking a shower at the same time! Your a hotel shouldn't that be expected? The next day we see a whole baseball team checking out so they obviously bumped us to accommodate them even though we booked months in advance! Also we moved rooms the next day when they all left out water pressure was drastically different in our original room we usually get. The biggest reason I won't be back was how rudely we were treated.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jefrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Fowzy, San Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms seem to have been updated recently. Good option in the middle between LA and Santa Barbara.
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

chananchida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Staff was friendly.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michele Coleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and cute. More like a motel in terms of size and layout, than a hotel, but very nice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Diarra

Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Very nice property. Beautiful grounds with a lot of seating areas. Breakfast was bad. Cold eggs, no juice, very little water. This was about an hour before end of breakfast time.
Stayed 1 night in Jun 2025

10/10 Excellent

joanne

Stayed 1 night in Jun 2025

10/10 Excellent

Dayana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Brendan

Stayed 1 night in May 2025

8/10 Good

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the PGH is fine, except for the breakfasts. It's great that they serve a breakfast--I love that--but it really is mediocre. The breads are uninteresting, the eggs are ok, but there is no bacon or sausage to go with it. The tea selection is terrible. Other than that, everything is good. They could put a little more care into the breakfast selection.
Stayed 2 nights in Jun 2025