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4.4 out of 5

"Excellent location across the road from Lucerne station. Helpful front desk staff, modern rooms and and good European continental breakfast " More

By a verified traveller on Sun 03 Feb 2019

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Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€295* Per night/room 27 May - 28 May

Quiet Comfort Double Room Courtyard Side

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Waldstaetterhof Swiss Quality Hotel. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 5-minute walk from Chapel Bridge and a 4-minute drive from Swiss Transportation Museum
  • Pets welcome for a fee

Waldstaetterhof Swiss Quality Hotel ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Waldstaetterhof Swiss Quality Hotel

Everyone (17) Couples (3) Business (2) Family (2)
4 out of 5
Excellent location across the road from Lucerne station. Helpful front desk staff, modern rooms and and good European continental breakfast

Posted by on 3 Feb 2019

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Comment from Hotel Management

20 Mar 2019 by The Hotel Waldstätterhof Team

Dear Guest Thank you for giving us your feedback. We are glad to see that you have had a good time in our hotel. We are sending you greetings from Lucerne.

5 out of 5
Hh

Posted by on 18 Nov 2023

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5 out of 5

Posted by on 31 Mar 2023

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5 out of 5
Wunderbares Hotel direkt beim Bahnhof. Schöne Zimmer und exzellentes Restaurant. Die Mitarbeitenden waren sehr freundlich und hilfsbereit.

Posted by on 20 Oct 2021

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Comment from Hotel Management

26 Oct 2021 by Isabella Tognina Perrey, Dir. Assistentin

Guten Tag Ganz herzlichen Dank für Ihr tolles Feedback, das uns sehr erfreut hat. Bis bald wieder im Hotel Waldstätterhof Luzern

5 out of 5
War sehr zufrieden ! ! !

Posted by on 15 Aug 2021

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5 out of 5

Posted by on 15 Mar 2021

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4 out of 5

Posted by on 20 Oct 2019

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5 out of 5

Posted by on 8 Oct 2019

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Comment from Hotel Management

12 Oct 2019 by Isabella Tognina Perrey, Ass. Manager

Thank you, dear Guest!

4 out of 5
Der Aufenthalt war während einer Hitzeperiode und es war sehr warm im Haus ohne Klimaanlage. Es wurden aber 2 Ventilatoren aufgestellt, die bereits liefen als wir ankamen, so war es erträglich. Ansonsten war alles top! Für mich sogar eher ein 4* als ein 3* Hotel!

Posted by on 28 Jul 2019

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5 out of 5

Posted by on 16 Apr 2019

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About the Waldstaetterhof Swiss Quality Hotel

Location Zentralstrasse 4, Lucerne, LU 6004

Property Features

There's a restaurant on site. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Lucerne hotel is smoke free.

  • 99 guestrooms or units
  • Conference rooms
  • Built in 1890
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Lucerne (QLJ-Lucerne Train Station) (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Waldstaetterhof Swiss Quality Hotel offers 99 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Waldstätterhof Luzern – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 15.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in all accommodation.

  • Property is cleaned with disinfectant
  • Property does not follow sanitisation practices of any association
  • UnionPay
  • Staffed front desk
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Guest accommodation is not sealed after cleaning
  • No cots (infant beds) available
  • Electrostatic spray is not used for disinfection
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Self-parking fee: CHF 35 per day
  • Nearby parking fee: CHF 40 per night (984 ft away)
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Waldstaetterhof
  • Waldstaetterhof
  • Waldstaetterhof Hotel
  • Waldstaetterhof Swiss Quality
  • Waldstaetterhof Swiss Quality Hotel
  • Waldstaetterhof Swiss Quality Hotel Lucerne
  • Waldstaetterhof Swiss Quality Lucerne
  • Waldstaetterhof Swiss Quality
  • Waldstaetterhof Swiss Quality Hotel Hotel
  • Waldstaetterhof Swiss Quality Hotel Lucerne
  • Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars, and is displayed on this page as 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.