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Eric Vökel Boutique Apartments - Atocha Suites

4.0 star property

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Photo gallery for Eric Vökel Boutique Apartments - Atocha Suites

Terrace/patio
Interior entrance
TV
TV
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly

Explore the area

View in a map
c/ Vizcaya, 9, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪5 min walk‬
  • Place, Puerta del Sol
    ‪20 min walk‬
  • Place, Gran Via
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

In-room safe, desk, blackout curtains, soundproofing

Apartment, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Terrace

TV

Apartment, 1 Bedroom, Terrace

  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (1 bathroom)

TV

Apartment, 2 Bedrooms (1 bathroom)

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

Apartment, 2 Bedrooms, 2 Bathrooms | Living area | TV

Apartment, 2 Bedrooms, 2 Bathrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment (with parking)

TV

Superior Apartment (with parking)

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds

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includes taxes & fees
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About this property

Eric Vökel Boutique Apartments - Atocha Suites

An outdoor pool, Access to hot tub and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, express check-in and express check-out are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a sitting area. Housekeeping is available on request.
Eric Vökel Boutique Apartments - Atocha Suites offers 23 accommodations with washers/dryers and laptop-compatible safes. This accommodation has separate sitting areas and includes desks and dining tables. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Eric Vökel Boutique Apartments - Atocha Suites. During your stay, you're just a quick walk from Museo Nacional Centro de Arte Reina Sofía. You'll find features such as free WiFi in public areas, plus an outdoor pool and 1 hot tub. This upmarket aparthotel has 23 apartments over 6 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a sitting area
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 7 minutes by foot from Museo Nacional Centro de Arte Reina Sofía and a 2-minute drive from Prado Museum
  • Dogs welcome for a fee (restrictions apply)
Eric Vökel Boutique Apartments - Atocha Suites offers its guests an outdoor pool and Access to hot tub. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Eric Vökel Boutique Apartments - Atocha Suites. Parking is available for a fee.

This 4-star Madrid aparthotel is smoke free.

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 10 kg per pet
  • Fee: EUR 30 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 23 units
  • 6 floors
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Eric Vökel Atocha Suites
Eric Vökel Boutique Apartments Atocha Suites Apartment
Eric Vökel Boutique Apartments Atocha Suites
Eric Vökel Boutique Apartments Atocha Suites
Eric Vökel Boutique Apartments - Atocha Suites Madrid
Eric Vökel Boutique Apartments - Atocha Suites Aparthotel
Eric Vökel Boutique Apartments - Atocha Suites Aparthotel Madrid

Eric Vökel Boutique Apartments - Atocha Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 811 out of 1233 reviews
Rating 8 - Good. 319 out of 1233 reviews
Rating 6 - Okay. 65 out of 1233 reviews
Rating 4 - Poor. 24 out of 1233 reviews
Rating 2 - Terrible. 14 out of 1233 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Owen

Liked: Cleanliness
The apartment was perfect and very clean. Unfortunately massively let down by the check-in experience and misleading advertising of the pool. There is a 24hr check in kiosk that is advertised but when you get there it doesn't actually work so you have to go on a wild goose chase to find the emergency phone number and call someone. The receiption is only open for 2 hours while you are allowed to check in which is ridiculous. Also note that the pool is only open while the reception is open so you can't use it at night after a long day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Wai Chi Law

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Nov 2025

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La atencion en el chequeo exelente. Muy cooperativo en nuestras preguntas acerca de el area. Nos entrego un mapa y nos señalo los lugares mas emblematicos en Madrid. En la avitacion no trabajaba el aire acondicionado y regresamos a la reseccion. Llamaron en el momento a mantenimiento y cuando regresamos ya estaban trabajando en el aire. Lo cual hera solo hacer un resets. Muy recomendado el lugar
Stayed 1 night in Nov 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was a great sports for an overnight stay. Clean, basic kitchen cooking utensils.grocery nearby.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was clean and working. Staff was super friendly!
Stayed 1 night in Oct 2025

8/10 Good

Denis

Liked: Cleanliness, property conditions & facilities
Excellent location. Appartment very clean. Good mattress and good bedding. Kitchenette is fully . Washing machine is a plus. We would have appreciated more tv channels in English. Staff was always available. We highly recommend this place.
Stayed 15 nights in Oct 2025

8/10 Good

Hong

Liked: Cleanliness, amenities
The place is clean, tastefully decorated, and is close to metro and major museums. There are 2 grocery stores nearby. With a pull-out sofa, it is quite tight for 4 guests. Kitchen is well equipped. Please have bigger garbage cans in the kitchen. Overall, we enjoyed our stay. Thank you for hosting us
Stayed 3 nights in Oct 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, room comfort
Great setup, comfy bed, well appointed kitchen, bedroom and bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room ... however, no paper towels required for cleaning
Stayed 2 nights in Oct 2025

8/10 Good

Sonia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kitchen is well equipped
Stayed 4 nights in Oct 2025

8/10 Good

Owen

Business traveller
Liked: Cleanliness, room comfort
Nice clean apartment. Bed was comfortable. Check in and out was easy and well situated
Stayed 1 night in Oct 2025

10/10 Excellent

Ashani

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious apartments with all the necessary facilities, would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Marc-Olivier

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

jody

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property, perfect location near the train station. Loved the comforts of home.
Stayed 2 nights in Sep 2025

10/10 Excellent

Penny

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Theodore and Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In between hotel and hostel. They have an efficient staff from 9-5, and you can call a number if there is a problem after hours. Rooms clean and modern vibe. Complete amenities inside room. We would return.
Stayed 3 nights in Sep 2025

6/10 Okay

Manny, Coral Springs

Travelled with family
Liked: Cleanliness, property conditions & facilities
In this apartment!!! It was in good condition!!! The area was quite !!! Only service to change towels or take out the trash!!! They didn't do it. You have to keep the same towels for your stay or buy your own!!! But other than that, it was pretty good.
Stayed 3 nights in Sep 2025

10/10 Excellent

VIVIAN

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort

Great stay, definitely reccommend.

Really easy check in by the machine in the lobby, lovely room with a super terrace. Bed was very comfortable, seating area great and bathroom had everything we needed. Staff that we met were all friendly and helpful. Photos were, in the main, accurate although the pool area maybe looks a little more spacious than in reality - not a problem for us as we had such a great terrace 😊
Stayed 4 nights in Sep 2025

8/10 Good

Rui, Montreal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious, close to public transport.
Stayed 7 nights in Aug 2025

10/10 Excellent

Christine, Fresh Meadows

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and the staff are amazingly accommodating.
Stayed 5 nights in Aug 2025

8/10 Good

Vicente Antonio, Plain City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nuestra estadia fue muy acojedora, todo estaba limpio y cuidado. La única observacion es que era muy pequeño para nuestro grupo familiar, eramos 6 personas. Sólo eso, todo lo demas excelente
Stayed 3 nights in Aug 2025

4/10 Poor

Moraima

Stayed 2 nights in Jul 2025

10/10 Excellent

Marc-Andre

Stayed 1 night in Jul 2025

10/10 Excellent

Ivars, Sigulda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stuff and positive surprises throughout the journey of staying here
Stayed 1 night in Jul 2025