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Aparthotel

Boutike Cibeles

4.0 star property

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Photo gallery for Boutike Cibeles

Porch
Minibar, desk, laptop workspace, blackout curtains
55-inch LED TV with cable channels, TV
Business centre
Full-sized fridge, microwave, oven, stovetop

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Washer
  • Kitchen
  • Outdoor space
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Alcala 57, Madrid, Madrid, 28014
  • Place, Calle de Alcalá
    ‪1 min walk‬
  • Place, Puerta de Alcalá
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Junior Suite (2 People)

Minibar, desk, laptop workspace, blackout curtains

Junior Suite (2 People)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite sénior (4 People)

55-inch LED TV with cable channels, TV

Suite sénior (4 People)

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Master for 6 people)

55-inch LED TV with cable channels, TV

Suite (Master for 6 people)

  • 135 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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The price is €128
includes taxes & fees
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About this property

Boutike Cibeles

Luxury aparthotel with rooftop terrace and 24-hour front desk
This smoke-free aparthotel features a rooftop terrace, a business centre and conference space. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and a communal living room. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences, such as a washing machine and a dining area.
Boutike Cibeles offers 18 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. 55-inch LED televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Boutike Cibeles's great location. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a business centre and a rooftop terrace. Built in 1906, this upmarket aparthotel has 18 apartments over 7 floors. Each apartment offers free WiFi and a deep-soaking bath.
  • Each apartment offers a kitchen, a washing machine and a deep-soaking bath
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, a meeting room and conference space
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Puerta de Alcalá and 7 minutes on foot from Gran Via
Public spaces have free WiFi. A business centre, a meeting room, and coworking spaces are available. A rooftop terrace, multilingual staff, and concierge services are also featured at the luxury Boutike Cibeles.

This 4-star Madrid aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Car not required

Family friendly

  • Cot: EUR 7 per day

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 9.50 for adults and EUR 7.50 for children
  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: EUR 30 per day

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch LED TV with cable channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Washing machine

Work spaces

  • Business centre
  • Conference space
  • Coworking space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone

Location highlights

  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 18 units
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1906
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Cots (infant beds) are available for EUR 7.00 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 for adults and from EUR 7.50 for children
  • Crib (infant bed) fee: EUR 7.00 per day
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Luxury Suites Apartment Madrid
Luxury Suites Madrid
Luxury Suites Aparthotel Madrid
Luxury Suites
Luxury Suites
Boutike Cibeles Madrid
Boutike Cibeles Aparthotel
Boutike Cibeles Aparthotel Madrid

Boutike Cibeles Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 832 out of 1126 reviews
Rating 8 - Good. 198 out of 1126 reviews
Rating 6 - Okay. 57 out of 1126 reviews
Rating 4 - Poor. 21 out of 1126 reviews
Rating 2 - Terrible. 18 out of 1126 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Esperanza

Stayed 3 nights in Aug 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, and the staff was great! Definitely recommend this hotel!
Stayed 6 nights in Aug 2025

10/10 Excellent

Yeny

Liked: Cleanliness, property conditions & facilities
The Boutique Cibeles is an amazing hotel situated in the heart of Madrid. The apartments are huge, very clean and the staff service is excellent! I highly recommended this property.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jongsuk

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Marlon

Travelled with family
Liked: Cleanliness, room comfort

A hotel with great possibilities, very well locate

The rooms and apartments are spacious and comfortable, but they need some renovations. It looks like a hotel that's been abandoned by its management, but with more care, it could be a gem. The location is perfect. Close to everything.
Stayed 4 nights in Aug 2025

10/10 Excellent

Fernando

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Kien

Travelled with family
Disliked: Property conditions & facilities
The property is super outdated. They really need to replace the cracked kitchen counter and ripped headboard. In the fridge, there was a half empty bottle of water that they will charge but I reported it. Photos online doesn’t fit the description of stay. We requested a new room but they said all rooms are booked.
Stayed 2 nights in Jul 2025

10/10 Excellent

alejandro

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Faheem

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Lissey

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Jason, Cave Creek

Travelled with family
Liked: Cleanliness, amenities
While the property isn’t the newest or the nicest, the location is amazing! I only wish the second bedroom wasn’t open to the living room.
Stayed 4 nights in Jul 2025

2/10 Terrible

Marco

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Be careful. High price paid for a room that smells bad, is humid, dirty, in a poorly maintained property, and with a view of a storage area? The photos are completely misleading compared to the actual room. When I pointed this out to the front desk after check-in, they told me they couldn’t cancel the reservation or refund my money due to their “cancellation policy.” This is not about canceling because I changed my mind — it’s because I am not receiving what I paid for. If they don’t refund me, I will take legal action. I DO NOT recommend this place. For the same price and in the same area, you can find 5-star luxury hotels — as I did right after leaving this place immediately.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tony

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great value for a very well located small boutique property, especially considering how large the rooms are with the one bedroom suite, accommodating, large family, two big beds clean, small and very lovely small rooftop breakfast with a wonderful view
Stayed 1 night in Jul 2025

10/10 Excellent

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
Super stay !
Stayed 4 nights in Jun 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Raffi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only redeeming value for this property is its great, central location. Otherwise, the apartment needs a lot of work. Some of the issues are: Kitchen countertop is cracked Headboard in one of the bedrooms is falling apart Rust, mold and cracks around both bath tubs The unit requires you to go up 14 stairs to get to the living quarters, so it's not fun doing it with luggage The sofa bed did not have bedding and we were charged $30 for it The apartment we stayed it was on the top floor, but it has tiny windows so it ruined the potentially great views The apartment is absolutely not worth what we paid for it. I would not recommend it to anyone.
Stayed 3 nights in Jul 2025

8/10 Good

Eugenio

Travelled with family
Liked: Amenities, property conditions & facilities
The location is excellent. The staff very professional and responsive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Wessam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good experience with nice crew members Thanks for their support service and hospitality
Stayed 4 nights in Jun 2025

10/10 Excellent

Rosalina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice place to stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

alejandro

8/10 Good

Lorena

Travelled with family and small children
Great location, it could be updated
Stayed 4 nights in Jun 2025

10/10 Excellent

Evelyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and spacious rooms. The staff was very friendly and helpful. Rooftop breakfast area was very nice. Refrigerator was stocked with beverages and very reasonable priced..
Stayed 4 nights in Jun 2025

10/10 Excellent

Harmeet

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and breakfast on the rooftop
Stayed 2 nights in Jun 2025

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property for families, very spacious. The bathrooms were big enough, highly over Europe standars. Walkable to most iconic sites.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, room comfort
Great hotel, near el retiro and Cibeles
Stayed 1 night in Jun 2025