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NH Madrid Zurbano

4.0 star property

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Premium bedding, minibar, in-room safe, desk
Superior Triple Room | Premium bedding, minibar, in-room safe, desk
Lobby
Meeting facility
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Housekeeping
  • Room service

Explore the area

View in a map
Calle de Zurbano, 79-81, Madrid, Madrid, 28003
  • Place, Paseo de la Castellana
    ‪1 min walk‬
  • Place, Azca Financial District
    ‪3 min walk‬
  • Place, Bernabéu Stadium
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(26 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, desk

Standard Single Room

8.8 out of 10
Excellent
(10 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, desk

Superior Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms (2AD+2CH)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Premium bedding, minibar, in-room safe, desk

Family Room, Connecting Rooms (3AD+1CH)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Terrace

Premium bedding, minibar, in-room safe, desk

Superior Room, Terrace

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (2 Adults + 2 Children)

Premium bedding, minibar, in-room safe, desk

Family Room (2 Adults + 2 Children)

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (1 Adult + 3 Children)

Premium bedding, minibar, in-room safe, desk

Family Room (1 Adult + 3 Children)

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Adults)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

NH Madrid Zurbano

Pet-friendly hotel connected to the convention centre in Madrid with a restaurant
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and conference space are on-site. Housekeeping is available on request.
NH Madrid Zurbano offers 257 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at NH Madrid Zurbano. During your stay, you'll be connected to the convention centre and just a quick walk from Paseo de la Castellana. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Bernabéu Stadium and a few minutes from Gran Via
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly NH Madrid Zurbano. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Madrid hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
NH Madrid Zurbano has a restaurant on site.
On-site venue No. 2 – bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 to 28 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 452 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 to 28 per person
  • Self-parking fee: EUR 27 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Zurbano Nh
NH Madrid Zurbano Hotel
Zurbano Hotel
NH Madrid Zurbano
Zurbano
Nh Zurbano Madrid
NH Madrid Zurbano Hotel
NH Madrid Zurbano Madrid
NH Madrid Zurbano Hotel Madrid

NH Madrid Zurbano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 757 reviews
Rating 8 - Good. 283 out of 757 reviews
Rating 6 - Okay. 68 out of 757 reviews
Rating 4 - Poor. 24 out of 757 reviews
Rating 2 - Terrible. 12 out of 757 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kieron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely, staff were very helpful, especially as our Spanish was very limited. Lovely area.
Stayed 9 nights in Jul 2025

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in great shape. Good location. Only problem is WiFi is not working well in the room and some other rooms near. Aparrelty has been failing since few days ago and has not been fixed.
Stayed 1 night in Aug 2025

8/10 Good

Miguel Angel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Bright spots and some drawbacks.

Great room. We received a free upgrade. We asked them to call us a taxi for a very Arly morning ride and the taxi did not appear. I think they forgot to call. I went to the reception desk and they called it and arrived 20 min after the original arranged time. Also they limit how cold the air conditioning gets. The room never got cold, just barely comfortable and Madrid is around 100 F in summer.
Stayed 1 night in Aug 2025

10/10 Excellent

Andoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the support from the staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Victor Alberto Ayala

Stayed 9 nights in Jul 2025

8/10 Good

Marcio

Stayed 6 nights in Jul 2025

8/10 Good

Sharon

Stayed 2 nights in Jul 2025

10/10 Excellent

Angelica

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Thaís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Damien

Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo, Sunrise

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the amenities that a lot of the other hotel chains have cut out. Plus the hand written note with cookies they left in our last night. Would definitely stay there again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect choice for location and price

A really lovely hotel, amazing facilities in the rooms and a great selection for breakfast. Also in a lovely location.
Stayed 2 nights in May 2025

10/10 Excellent

Cinthia

Liked: Property conditions & facilities
Great location, clean, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a quick business trip. Beds are big and comfortable, staff is super helpful and friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Borna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a good location

Standard NH quality in a good location in Madrid. Recommend it for business stays.
Stayed 2 nights in May 2025

6/10 Okay

Monica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Mold in bathroom

Very bad maintenance state
Stayed 1 night in Apr 2025

10/10 Excellent

Okado

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel!
Stayed 4 nights in Apr 2025

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended!
Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are lovely and in a nice quiet area of Madrid, but booking a suite you would expect to have a view that is not a strange internal hole going to the top floor. With this in mind we wouldn’t book again.
Stayed 3 nights in Apr 2025

4/10 Poor

philip

Business traveller
The Hotel had no working A/C and only Heat or nothing. This made the room extremely warm and uncomfortable resulting in poor sleep. They suggested opening the window & I had to have the pleasure of listening to people talking from 1:00-2:30 a.m.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Nirmala

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and central location. Metro few mins walk, 30 min walk to Gran via. Lots of places to eat around. Staff helpful and enjoyed my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Efstathios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025