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Petit Palace Puerta del Sol

3.0 star property

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Photo gallery for Petit Palace Puerta del Sol

Double Room, City View | City view
Property entrance
Reception
Superior Room, Terrace (Puerta del Sol View) | Down duvets, minibar, in-room safe, desk
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Royal Palace of Madrid
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Down duvets, minibar, in-room safe, desk

Quadruple Room

8.8 out of 10
Excellent
(37 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View) | Down duvets, minibar, in-room safe, desk

Superior Room, Terrace (Puerta del Sol View)

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Double Room, City View

Double Room, City View | Down duvets, minibar, in-room safe, desk

Double Room, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Down duvets, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Down duvets, minibar, in-room safe, desk

Triple Room

9.0 out of 10
Wonderful
(13 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(73 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Petit Palace Puerta del Sol

Hotel with a 24-hour front desk, steps from Joy Madrid
Free use of bicycles, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Puerta del Sol's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Joy Madrid and El Oso y el Madrono
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Puerta del Sol offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features laundry facilities, dry cleaning/laundry services, and a lift.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1001 reviews
Rating 8 - Good. 242 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Celia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our third year in a row staying here! Love it!
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great. The rooms are different sizes. One was spacious another was a little cramped but still okay. The staff was super helpful and friendly.
Stayed 2 nights in Jul 2025

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 4 nights in Jul 2025

6/10 Okay

Olga M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

maria

Stayed 2 nights in Jul 2025

10/10 Excellent

Serdar, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, right in the heart of Puerta del Sol, shopping and restaurants at every corner. Small hotel, small rooms but comfortable. This is my second time staying at this hotel for it’s location. A+
Stayed 5 nights in Jul 2025

10/10 Excellent

Aimee

Stayed 2 nights in Jul 2025

10/10 Excellent

Ashwani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located in close proximity to Sol plaza which is best plaza in my opinion even better than Royal Plaza for liveliness. The street where the hotel is located in only for walking and therefore you will have to walk atleast 1-2 minutes to reach there or acess taxi/public transport. But that was not an inconvenience in anyway. We had amazing stay with really sweet and helpful staff who made our stay really comfortable. Room was clean and balcony with view of Sol plaza. It is so well located that we walked around everywhere and didn't need to take any transport other than for train station/airport. Would definitely recommend staying here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Magda

Travelled with partner
Liked: Amenities
Nice hotel room check in was great
Stayed 1 night in Jul 2025

8/10 Good

Rene

Stayed 4 nights in Jun 2025

10/10 Excellent

Oneida

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Service!!
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was amazing and the hotel was located in a great location. We enjoyed our stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Teresita

Travelled with family
Liked: Cleanliness
Hotel was very clean and was in a great location. Our room had a slanted ceiling and an awkward window on the ceiling that made the room very hot and claustrophobic.
Stayed 3 nights in Jun 2025

10/10 Excellent

LOURDES

Liked: Staff & service, amenities, property conditions & facilities
Lovely place
Stayed 7 nights in Jun 2025

10/10 Excellent

Aldo Amador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 5 nights in Jun 2025

4/10 Poor

Sadia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was in the center. Everything is within walking distance. But the taxi doesn't go in front of this hotel. So if you are traveling with small kids, that is something to consider.
Stayed 3 nights in Jun 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Good breakfast, helpful staff Room was clean and although small it was adequate. Would recommend.
Stayed 5 nights in Jun 2025

8/10 Good

heather

Stayed 1 night in Jun 2025

10/10 Excellent

Ahmed, Elkhorn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and welcoming hotel, in the middle of all the attractions
Stayed 1 night in Jun 2025

10/10 Excellent

xiomara, miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is my Home away from home. My family and I always choose Petite Puerta del Sol. Its centrally located for shopping, dining and public transportation. Highly recommended.
Stayed 2 nights in Jun 2025

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff very sweet Had everything we needed!
Stayed 1 night in May 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Centrally located. No complaints.
Stayed 4 nights in May 2025

8/10 Good

Savanoor

Liked: Cleanliness
Stayed 3 nights in May 2025