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Castro Hotel

1.0 star property

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Photo gallery for Castro Hotel

Lobby
Reception
Breakfast, lunch and dinner served
In-room safe, individually decorated, individually furnished, desk
Outdoor pool, pool umbrellas, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

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Andrea Papandreou 301, Gazi, Ammoudara, Malevizi, Crete Island, 71414
  • Place, Ammoudara Beach
    ‪14 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪12 min drive‬
  • Place, Heraklion Port
    ‪14 min drive‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪12 min drive‬

Room options

View all photos for Comfort Apartment, Multiple Beds, Connecting Rooms

Comfort Apartment, Multiple Beds, Connecting Rooms | In-room safe, individually decorated, individually furnished, desk

Comfort Apartment, Multiple Beds, Connecting Rooms

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, 1 Bedroom, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Double or Twin Room, 1 Bedroom, Balcony

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room, 1 Bedroom, Balcony

Standard Triple Room, 1 Bedroom, Balcony | In-room safe, individually decorated, individually furnished, desk

Standard Triple Room, 1 Bedroom, Balcony

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Bedroom, Balcony

In-room safe, individually decorated, individually furnished, desk

Standard Single Room, 1 Bedroom, Balcony

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • Garden view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

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About this property

Castro Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli and a children's pool.
Castro Hotel offers 82 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Malevizi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Castro Hotel, you'll be within walking distance of Ammoudara Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Maxim
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and a playground
  • 9 minutes by car from Heraklion Port and 8 minutes from Heraklion Archaeological Museum
Castro Hotel offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Castro Hotel. Self parking is free.

Smoking is allowed in designated areas at this Malevizi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Maxim – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Maxim

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Built in 1990
  • Designated smoking areas
  • Renovated entire property - 2015

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 7 for children
  • A late check-out fee will be charged
  • In-room safe fee: EUR 2 per day
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Castro Hotel Malevizi
Castro Malevizi
Castro Hotel Hotel
Castro Hotel Malevizi
Castro Hotel Hotel Malevizi

Castro Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 21 out of 60 reviews
Rating 6 - Okay. 11 out of 60 reviews
Rating 4 - Poor. 10 out of 60 reviews
Rating 2 - Terrible. 3 out of 60 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

RENATA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff!
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Toran

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly and the hotel was nice. It worked great for my 3 kids and I. The only trick was that the air conditioner was in one room and not the other so we had to leave the door to the room open to let it even out a bit.
Stayed 8 nights in Jun 2023
Verified

4/10 Poor

Joan

This is a very small hotel that is not well taken care of. Needs a lot of updating. The rooms are very small with twin beds and no comforters. They leave sheets so you have to make the bed yourself and towels are only given every four days. The best thing about the hotel is the restaurant. The chef is very good, but the service is not.
Stayed 6 nights in Apr 2024
Verified

4/10 Poor

Hans-Joachim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Zimmer sehr klein.Wussten nicht wo wir unsere beiden Koffer unterbringen sollten.Das uns zugeteilten Zimmer wurde bei Ankunft von der Rezeption als Upgrade angepriesen.Dann möchte ich nicht die ursprünglich gebuchte Standartkategorie sehen. Wir würden in einem von zwei Zimmer im Erdgeschoss des Haupthauses untergebracht.Unmittelbar neben der Rezeption,dem Restaurant und der Küche sowie dem Treppenaufgang zu den oberen Stockwerken.Außen vorm sogenannten Balkon war der Parkplatz und der Zugang zum Pool. Bedeutend Abends erst nach 24 Uhr etwas Ruhe,schlimmer früh morgens so um 5 Uhr bereitete die Küche das Frühstück vor,wurden im Restaurant die Stühle und Tische wieder zurechtgerückt. Alles in allem,noch nie so ein schlechtes Hotel gehabt. Ausnahme war das Restaurant eher überdurchschnittlich und das Personal
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
tutto perfetto ,come da descrizione
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service
Etablissement au bon rapport qualité/prix, située à proximité de la plage, des restaurants et des commerces. Au calme. Piscine sympathique. Convient pour une halte de 2 à 3 jours.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities

Bon séjour

Bon séjour de 3 nuits dans l’hôtel. Chambre spacieuse mais peu insonorisée. Les portes claquent facilement malheureusement. Petit-déjeuner inclus, plutôt varié mais manque de produits sucrés (viennoiseries ou autre). Accueil et personnel très agréable.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, close to Heraklion port
Stayed 1 night in Jun 2022
Verified

8/10 Good

severine

Liked: Cleanliness, staff & service
Disliked: Room comfort
hôtel bien situé, proche de l'aeroport et à quelques pas de la mer.Chambre avec le minimum, salle de bain petite mais propre.Par contre petit déjeuner imposé, tous les jours different mais beaucoup trop de salé à mon goût, pas de céréales et jus fluo, ça pourrait ressembler à de l'orange mais pas vraiment. Patron et personnel sympathique.
Stayed 7 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons aimé l'accueil du personnel durant tout le séjour + leur écoute. Le quartier Amoudara riche en taverne restaurant supermarket, magasins souvenirs. La proximité de la Plage à l'hotel environ 300m.
Stayed 21 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles in Ordnung. Absolut empfehlenswert. Gerne wieder. Auf ein nächstes Mal.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well organized and maintained. The hotel restaurant was excellent also.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Roberta

Liked: Property conditions & facilities

Accettabile per prezzo

Accettabile e nella media . Ottimo rapporto qualità prezzo . Senza pretese eccessive
Verified

8/10 Good

Michail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

I had nice stay,nice hotel with nice room.The staff was very friendly!!
Verified

8/10 Good

marie josephe l.

Liked: Cleanliness, staff & service, room comfort

super sejour

personnel agreable et souriant pres a revenir plus tard hotel bien situer
Verified

4/10 Poor

Andrea

Disliked: Staff & service, room comfort

Non adatto a famiglie con viaggiono con il cane

Non adatto a famiglie con in viaggio con il proprio cangnolino, anche piccolo. Il personale dell'hotel con modi poco cortesi te lo fa capire. Siccome avevamo già prenotato una sola notte per partenza molto presto per aereo di rientro mi sono adeguato a dormire in auto con la compagnia del mio cane; ovviamente il personale dell'hotel bussava in camera per controllare se c'era il cane.... pensando che facessimo i furbi. Probabilmente è abituato ad una certa clientela ... Da EVITARE (...evitare anche i clienti presenti in piscina ..)
Verified

4/10 Poor

Pia

Disliked: Staff & service, property conditions & facilities, room comfort
Snälla svara på det här hotels, hotelet vägrade ge oss frukost för att de inta hade den infon på sitt paper som de vissade oss tyvärr hade jag bara utskrift på Svenska där det stod att frukosten var kostnads fri de va otrevliga och vi fick ingen frukost som enligt vår bokning skulle ingå. Vi översatte även den svenska texten till Grekiska men då visade de deras boknings bekräftelse och jämförde med en annans där det stod tydligare att frukosten var inkludera VI är jätte besvikna på hotel och personal använd aldrig rabatt kupongen den var en stor flopp
Verified

6/10 Okay

Kim

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Godt hotel til prisen

Udmærket til prisen, men der kunne godt være lidt bedre senge og liggestole ved poolen.
Verified

6/10 Okay

Fluteboy

Liked: Cleanliness, staff & service

Ok for a stopover

Out of the way but ok if you're heading out elsewhere and arriving late
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Non molto soddisfatta!

La camera non era pulitissima. La colazione non molto abbondante e sempre le solite cose. Un pò rumoroso visto la vicinanza della strada.Nel complesso però non siamo stati malissimo ma poteva andare meglio.
Verified

10/10 Excellent

PaulinaK

Liked: Cleanliness, staff & service, room comfort

Good value for money

I was there in middle of May and place was quiet empty, no children for me that was very important. Good, cheap connection to Heraklion centre by bus. Staff absolutely amazing, friendly Good value for money
Verified

4/10 Poor

Fabien

Disliked: Property conditions & facilities

De passage...

Motel plutôt que hôtel. Passable pour une nuit lorsqu'on est de passage.
Verified

8/10 Good

LYDIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre confortable

Je suis satisfaite ,dans l'ensemble ,du confort de la chambre et du service..Cependant,j'aurais souhaité être attendue à mon arrivée(autour de 20H40),car le manager était absent,et il a fallu lui téléphoner pour m'annoncer.En revanche,quand,par la suite, j'ai eu besoin d'informations concernant certaines excursions,ainsi que l'accès à certaines chaînes TV,il s'est montré coopératif . Les équipements de l'hôtel sont satisfaisants,et son emplacement également,car l'arrêt de bus se trouve devant sa porte.Si l'on a envie de se baigner,la plage est très proche(valable pour le plein été).
Verified

8/10 Good

Bertrand

Liked: Staff & service

Emplacement stratégique près de l'aéroport

Bon rapport qualité/prix , excellent emplacement pour une arrivée tardive à l'aéroport d'Heraklion. Pas recommandé pour de longs séjours mais tavernes à proximité.
Verified

6/10 Okay

KudiFresi

Liked: Staff & service
Disliked: Room comfort

Ohne grosse Ansprüche

Ich habe das Hotelzimmer nur zum schlafen gebraucht, da ich für drei Wochen ein Auto gemeietet hatte um das Land kennen zu lernen. Im Zimmer war allerdings alles vorhanden aber ohne Komfort und das Zimmer war ruhig. Wären es Ferien gewesen, bei denen das Hotelzimmer ein wichtiger Bestandteil der Ferien gewesen wären hätte ich sehrwahrscheinlich von Anfang an ein anderes Hotel gewählt oder mir die Zimmer in den beiden neuen Hotelgebäuden zeigen lassen. Ich war im ältesten Teil des Hotels, kann daher die anderen Zimmer in den beiden neuen Hotelgebäuden nicht beurteilen. Das Restaurant des Hotels ist eher überdurchschnittlich, die Poolanlage ist gemütlich und schön. Das Hotel bietet Gratis Autoparkplatze an. Das Personal war sehr freundlich und immer zuvorkommend der Service war gut.