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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
VIP Access

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Property video
Designer store
3 bars/lounges, rooftop bar, lobby lounge
Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, El Corte Ingles Shopping Center
    ‪11 min walk‬
  • Place, Puerto Banús Marina
    ‪11 min walk‬
  • Place, Puerto Banús Beach
    ‪18 min walk‬
  • Airport, Málaga (AGP)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room

8.6 out of 10
Excellent
(47 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite

8.0 out of 10
Very good
(14 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite, Pool View

8.0 out of 10
Very good
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(36 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Gold)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hard Rock Hotel Marbella – Puerto Banús

This hotel features 2 restaurants, 2 outdoor pools and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an indoor pool, 2 poolside bars and 3 bars/lounges are on-site.
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock SPA has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Marbella – Puerto Banús. During your stay, you're just a quick walk from Centro Plaza. Free breakfast, free WiFi in public areas and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 2 restaurants, 2 poolside bars and 3 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to massages at Rock SPA
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the pool
  • 13 minutes by foot from Puerto Banús Marina and a 3-minute drive from Puerto Banús Beach
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Marbella – Puerto Banús offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, spa services, and a terrace are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Sessions – This buffet restaurant only serves breakfast.
Suena Chido – On-site rooftop bar. Open daily.
Gmt +1 – On-site lobby lounge. Open daily.
Eden Pool Club – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1016 reviews
Rating 8 - Good. 222 out of 1016 reviews
Rating 6 - Okay. 88 out of 1016 reviews
Rating 4 - Poor. 30 out of 1016 reviews
Rating 2 - Terrible. 44 out of 1016 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Rama Krishna, Keller

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

anand

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness
Everything was good,
Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great service as always
Stayed 2 nights in Nov 2025

10/10 Excellent

jose

Stayed 3 nights in Nov 2025

8/10 Good

Kevin

Clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Marlon

Stayed 1 night in Nov 2025

10/10 Excellent

Francis

Stayed 3 nights in Nov 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was great, 4 minutes in a taxi to the marina (only 5 euros) and breakfast offered a wide range of food in abundance. We did experience issues with the wristbands not working preventing access to the room, however we requested to move rooms and this was arranged speedily Unfortunately this happened again following the move, the wristbands appeared to fail following the cleaner attending. We reported this again and we’re given fresh wristbands and complimentary drinks. Staff were responsive and attentive so our overall experience was good and I would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness
Saad was fantastic at recording me Ellen was. Better then him
Stayed 4 nights in Nov 2025

10/10 Excellent

clare

Stayed 1 night in Nov 2025

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities
All of the above. Everything was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely really clean & comfortable Nice touches slippers, dressing gown Kettle Clothes steamer
Stayed 3 nights in Nov 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is one of my favourite hotels in the world
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

The room was great, many cool amenities like giving us water and chocolates and earplugs
Stayed 5 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

10/10 Excellent

Hallie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and welcoming! Hotel it’s self is amazing, rooms are modern and spotless too.
Stayed 5 nights in Oct 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities
Lovely hotel and friend staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, I highly recommend
Stayed 6 nights in Oct 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Marbella
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Stayed 4 nights in Oct 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 4 nights in Oct 2025

10/10 Excellent

nazila

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Oct 2025

10/10 Excellent

Mark

Stayed 3 nights in Oct 2025