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Hard Rock Hotel Marbella – Puerto Banús

4.0 star property
VIP Access

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Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Property video
Designer store
Classic Room | Balcony view
Premium bedding, memory-foam beds, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Place, El Corte Ingles Shopping Center
    ‪13 min walk‬
  • Place, Puerto Banús Marina
    ‪13 min walk‬
  • Place, Puerto Banús Beach
    ‪19 min walk‬
  • Airport, Málaga (AGP)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room

8.6 out of 10
Excellent
(51 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

7.0 out of 10
Good
(19 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Studio Suite

Studio Suite | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite

8.2 out of 10
Very good
(15 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Studio Suite, Pool View

Studio Suite, Pool View | Premium bedding, memory-foam beds, minibar, in-room safe

Studio Suite, Pool View

8.0 out of 10
Very good
(8 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite (Silver)

Suite (Silver) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Silver)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Room

Superior Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room

8.4 out of 10
Very good
(37 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Gold)

Suite (Gold) | Living area | 55-inch flat-screen TV with satellite channels, TV

Suite (Gold)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Hard Rock Hotel Marbella – Puerto Banús

This hotel features 2 restaurants, 2 outdoor pools and a full-service spa. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an indoor pool, 2 poolside bars and 3 bars/lounges are on-site.
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rock SPA has 3 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Marbella – Puerto Banús. During your stay, you're just a quick walk from Centro Plaza. Free breakfast, free WiFi in public areas and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 2 restaurants, 2 poolside bars and 3 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to massages at Rock SPA
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the pool and the clean guestrooms
  • Within a 15-minute walk of El Corte Ingles Shopping Center and Puerto Banús Marina
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hard Rock Hotel Marbella – Puerto Banús offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, spa services, and a terrace are also featured at the business-friendly Hard Rock Hotel Marbella – Puerto Banús. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hard Rock Hotel Marbella – Puerto Banús was completed in June 2022.

Smoking is allowed in designated areas at this Art Deco Marbella hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Sessions – This buffet restaurant only serves breakfast.
Suena Chido – On-site rooftop bar. Open daily.
Gmt +1 – On-site lobby lounge. Open daily.
Eden Pool Club – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Gmt +1
  • Sessions
  • Suena Chido

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Indoor pool
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 125 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 25 per night
  • Pet fee: EUR 50 per pet, per night plus a one-off EUR 75 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 687 out of 1096 reviews
Rating 8 - Good. 240 out of 1096 reviews
Rating 6 - Okay. 91 out of 1096 reviews
Rating 4 - Poor. 33 out of 1096 reviews
Rating 2 - Terrible. 45 out of 1096 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Concubhar

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast, nice room, staff great. Parking expensive
Stayed 9 nights in Apr 2026

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities
Very good stay, special thanks to Saad for making the stay very memorable. Excellent customer service and going above and beyond every step.
Stayed 1 night in Feb 2026

8/10 Good

Filippo

Liked: Cleanliness, staff & service, amenities
The room was a bit tight but great overall!
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicolas

Stayed 3 nights in Jan 2026

8/10 Good

yadavendra, GIBSONIA

Stayed 3 nights in Nov 2025

8/10 Good

Sophie

Stayed 5 nights in Sep 2025

10/10 Excellent

Danilo, Miami

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff members were very helpful and super friendly. They made my VIP check in experience amazingly easy. Love the VIP perks that was given to us.
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 3 nights in Jan 2026

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, amenities
Great Spa facilities
Stayed 6 nights in Jan 2026

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, all good, no complaints.
Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 5 nights in Sep 2025

8/10 Good

Hani

Travelled with group
Liked: Cleanliness, staff & service, amenities
In general very good and highly recommended
Stayed 3 nights in Jan 2026

2/10 Terrible

Gerard

Liked: Cleanliness, staff & service
The breakfast menu and the quality of food was excellent, and the staff were exemplary with providing whatever you required
Stayed 1 night in Jan 2026

10/10 Excellent

Margaret Scovia

Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great room & facilities. Great breakfast selection & exceptionally clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
All was great lovely staff parking was easy
Stayed 4 nights in Nov 2025

10/10 Excellent

Craig

Stayed 5 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 5 nights in Dec 2025

10/10 Excellent

Salome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hard Rock Hotel Marbella! What a fantastic hotel! From the moment we arrived, we were welcomed by incredibly friendly staff nothing is ever a problem for them. The rooms are clean, modern, and very comfortable. The food is absolutely super: from the delicious breakfast to the meals and the excellent cocktails, everything was top quality. The atmosphere throughout the hotel is great and everything is perfectly taken care of. We truly enjoyed our stay and will definitely come back next time. Highly recommended!
Stayed 3 nights in Dec 2025

10/10 Excellent

Desmond Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff at the lobby bar.
Stayed 3 nights in Nov 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities
Absolutely fabulous
Stayed 3 nights in Nov 2025

10/10 Excellent

Anis

Stayed 3 nights in Sep 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time
Stayed 11 nights in Nov 2025

2/10 Terrible

Joseph

Disliked: Amenities, property conditions & facilities
We arrived at the hotel, only to find out there’s actually no amenities or facilities open, this wasn’t communicated by Expedia or the hotel, which straight away during the winter months where spa, saunas etc are used heavily due to the colder temperatures ensure this holiday wasn’t relaxing, add to that during the 5 nights we had to change rooms 4 times, the 1st time was due to a link above the bed, the 2nd time was due to the drainage on the bathroom being blocked which meant on arrival the room absolutely stunk, so again the manager was not happy we where moved there and then moved us again, only to a top that was infested with ants, at this stage or relaxing holiday was far from it, to pack and unpack 3 times and now a 4th time was painful, so off we go to the next room, I requested to cancel the next 2 nights but wouldn’t be remboursed they told us, this shouldn’t be happening when paying this kind of money for a stay, the hotel staff where very apologetic but that’s easy when you’ve already paid up front for your stay - this hotel should be investigated
Stayed 5 nights in Dec 2025

8/10 Good

Sarah-Jane

Stayed 2 nights in Dec 2025