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Makarem Umm Al Qura Hotel

4.0 star property

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Photo gallery for Makarem Umm Al Qura Hotel

A large, modern building with a prominent arched entrance and the name 'Makarem' displayed above.
A modern kitchen with wooden cabinetry, a black countertop, and recessed lighting.
A buffet setup with various food items and serving ware.
1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe
A hotel reception area with a modern design, including a reception desk, a large decorative sphere, and an escalator.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Ajyad Street, Makkah, Ar Rawabi
  • Place, Great Mosque of Makkah
    ‪2 min drive‬
  • Place, Kaaba
    ‪2 min drive‬
  • Place, The Clock Towers
    ‪2 min drive‬

Room options

View all photos for Premium Suite

A modern hotel room with a large flat-screen TV, a seating area with blue chairs, a wooden desk, and a large window with curtains.

Premium Suite

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

A hotel room with four beds, a desk, a TV, and a window with curtains.

Superior Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with three beds, a desk, a chair, and a television.

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Makarem Umm Al Qura Hotel

A restaurant, a 24-hour business centre and 24-hour room service are available at this hotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Makarem Umm Al Qura Hotel offers 336 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Makarem Umm Al Qura Hotel. During your stay, you'll be connected to a shopping centre and within walking distance of Great Mosque of Makkah. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Great Mosque of Makkah and a few minutes from The Clock Towers
  • Free local-area shuttle service
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 5 meeting rooms are available. A library, multilingual staff, and gift shops/newsstands are also featured at Makarem Umm Al Qura Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Al Taai Restaurant – This restaurant serves breakfast and lunch.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SAR 100 per person
  • A restaurant

Restaurants on site

  • Al Taai Restaurant

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 100 per person
  • Rollaway bed fee: SAR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 10002241
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Makarem Umm Al Qura Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Alqura
Makarim Hotel
Makarim Umm Alqura
Makarim Umm Alqura Hotel
Makarim Umm Alqura Hotel Mecca
Makarim Umm Alqura Mecca
Umm Alqura Hotel
Umm Alqura Makarim
Umm Alqura Makarim Hotel
Makarim Umm AlQura Hotel Makkah/Mecca
Makarem Umm Alqura Hotel Mecca
Makarem Umm Alqura Hotel
Makarem Umm Alqura Mecca
Makarem Umm Alqura
Makarem Umm AlQura Hotel Makkah/Mecca
Makarem Umm Al Qura
Makarem Umm Alqura Hotel
Makarem Umm Al Qura Hotel Hotel
Makarem Umm Al Qura Hotel Makkah
Makarem Umm Al Qura Hotel Hotel Makkah

Makarem Umm Al Qura Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 389 reviews
Rating 8 - Good. 108 out of 389 reviews
Rating 6 - Okay. 74 out of 389 reviews
Rating 4 - Poor. 22 out of 389 reviews
Rating 2 - Terrible. 22 out of 389 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, and the people super nice
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Irfan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service and good customer care, I must mention a name Imran Hussain who guided us on many issues as we were not able to speak Arabic language. I recommend this place to stay not far and a free bus shuttle 24/7.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jahan jab

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Md Masudur

Liked: Cleanliness, amenities, property conditions & facilities
Excellent people with excellent service. Alhamdulilllah
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Good and clear
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mir

Liked: Amenities
Excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Md

Liked: Cleanliness, staff & service
Good
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Anwar

Liked: Cleanliness, amenities, property conditions & facilities
Clean room the staff were nice! One thing Expedia messed up on was I pay for breakfast an extra and it wasn’t added on to my package very disappointing!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nouman

Liked: Cleanliness, amenities, property conditions & facilities
Gave me free upgrade to a suite.. excellent service and great hotel..not to far from the mosque.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem is to take the bus to go to the haram
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anara

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice and clean hotel with a great restaurant.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Mian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tanvir

Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hannan

Liked: Cleanliness, staff & service, amenities
Clean nice staff close by Haram but have to leave early for Salah by an hour shuttles don't go at Salah time.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

umarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful trip

Amazing will stay again en sha Allah
Stayed 2 nights in Aug 2025
Verified

2/10 Terrible

Shaymaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel and the worst service I have ever experienced. The hotel was filthy and extremely unhygienic. I stayed for 8 nights, and during that entire time the room was cleaned and the sheets were changed only once. The rooms smelled strongly of urine and were very dirty. This was a terrible experience, and I reported the issue to Expedia from the very first minute I arrived at the hotel. I absolutely do not recommend staying here. Hopefully Expedia removes this hotel from their app.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

KAMALELDIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Lansana

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hotel
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay at reasonable price.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Saikou oumar

Liked: Staff & service
Good
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mouhamadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities
The studio room with king bed and two bath rooms was excellent. The hotel shuttle services needs improvement. Bus was not very frequent and space was not available on return due to other non-resident hotel users using our bus.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Dilawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Ludi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good for family and group on umra trip.
Stayed 2 nights in Oct 2023