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Piedra De Agua Hotel Boutique Mérida

4.0 star property
VIP Access

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Photo gallery for Piedra De Agua Hotel Boutique Mérida

Relax by the serene pool surrounded by lush greenery and comfortable lounge chairs.
Enjoy meals and drinks in a serene setting surrounded by lush greenery and historic architecture.
Stunning multi-level interior with a grand staircase, white columns, and lush greenery.
Relax in a cozy space with a large flat-screen TV, comfortable seating area, and a neatly made bed with white linens.
Relax in a serene, multi-level atrium surrounded by lush greenery and classical columns.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Calle 60 N 498, Mérida, YUC, 97000
  • Mérida Cathedral
    ‪2 min walk‬
  • Plaza Grande
    ‪2 min walk‬
  • US Visa Applicant Service Center
    ‪11 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Double Room, 2 Double Beds, No Windows

Premium Double Room, 2 Double Beds, No Windows | 1 bedroom, minibar, blackout curtains, free WiFi

Premium Double Room, 2 Double Beds, No Windows

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Studio Suite, Bathtub

Presidential Studio Suite, Bathtub | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Presidential Studio Suite, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, minibar, blackout curtains, free WiFi

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, minibar, blackout curtains, free WiFi

Deluxe Studio Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About this property

Piedra De Agua Hotel Boutique Mérida

Baroque hotel with full-service spa and 24-hour front desk
A full-service spa, an outdoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Piedra De Agua Hotel Boutique Mérida offers 20 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottles of water. 32-inch LCD televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Piedra de Agua. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Piedra De Agua Hotel Boutique Mérida. During your stay, you're just a quick walk from Mérida Cathedral. Features include free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy a poolside location while dining at Piedra de Agua
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, body wraps or body treatments at Piedra de Agua
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Mérida Cathedral and 13 minutes on foot from Paseo de Montejo
  • Airport shuttle service available for a fee
Piedra De Agua Hotel Boutique Mérida offers its guests a full-service spa and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and multilingual staff are also featured at the boutique Piedra De Agua Hotel Boutique Mérida. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Piedra De Agua Hotel Boutique Mérida was completed in October 2020.

Smoking is allowed in designated areas at this 4-star Mérida hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to noon.
Piedra de Agua – This restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 200 per day)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 220 for adults and MXN 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piedra de Agua

Things to do

  • Full-service spa
  • Outdoor pool
  • Shopping
  • Winery release events

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Baroque architecture
  • Built in 1845
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Renovated entire property - October 2020

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 220 for adults and from MXN 180 for children
  • Airport shuttle fee: MXN 450 per person (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way)
  • Self-parking fee: MXN 200 per day
  • Valet parking fee: MXN 200 per day
  • Spa fee: MXN 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Piedra De Agua Hotel Boutique Mérida offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Agua Boutique
Agua Hotel Boutique
Hotel Boutique Agua
Piedra de Agua Boutique
Piedra de Agua Boutique Merida
Piedra de Agua Hotel Boutique
Piedra de Agua Hotel Boutique Merida
Piedra Agua Hotel Boutique Merida
Piedra Agua Hotel Boutique Mérida
Piedra Agua Boutique Merida
Piedra Agua Boutique Mérida

Piedra De Agua Hotel Boutique Mérida Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 88 out of 170 reviews
Rating 8 - Good. 42 out of 170 reviews
Rating 6 - Okay. 14 out of 170 reviews
Rating 4 - Poor. 15 out of 170 reviews
Rating 2 - Terrible. 11 out of 170 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Great location, very close to everything. Property is beautiful and well maintained. Staff are friendly and helpful. You should be aware of the street noise though. We slept with a sound machine which made it no problem. Location was worth the trade off. Double shutters to balcony door blocked out all natural light during the day, so it's all all or nothing situation. We kept them closed all the time to avoid letting bugs in. Also, there is no elevator, but the staff was happy to carry luggage upstairs for us. Valet was not always available, so we sometimes had to walk to/from the parking lot a few blocks away. I'm providing this feedback just to help future guests be prepared. I would still recommend this hotel when staying in Merida.
Stayed 5 nights in Mar 2025

10/10 Excellent

Patricio, San José del Cabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Piedra de Agua Hotel!! LOCATION LOCATION!!! Located 1/2 block from Plaza de Armas/Catedral, shopping and great restaurants. Staff at hotel was awesome, they went beyond to make us feel comfortable, provide us with lots of area details, they even accompany us to the church were we had a wedding. Food was great!!! People cooking and serving us were incredible!!! LOVED EVERYTHING ABOUT IT!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Siobhain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful historic boutique hotel beautifully situated just a block from the main square. The staff were fantastic and very helpful. We were very comfortable and happy with our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alyushka, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay. Would definitely recommend!
Stayed 7 nights in Feb 2025

8/10 Good

Lettice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience - nice city hotel with friendly team. You get a nice view of the cathedral from the outside bar. The hotel were very responsive to our restaurant recommendation requests and organised us a private driver for a tour who we loved and was very affordable. The room and bathroom was small but fine if you’re out and about and everything was clean and comfy. Great location!
Stayed 3 nights in Mar 2025

6/10 Okay

Tonia

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel was very pretty and convenient from downtown. It was hard for older people. Didn't have an elevator and no one could speak any English. Food was okay. Very limited choices of food on the menu.
Stayed 2 nights in Feb 2025

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, no upgrade, very beautiful hotel in great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and friendly & the location was perfect!
Stayed 3 nights in Feb 2025

10/10 Excellent

Reynaldo, Miami

Liked: Staff & service, property conditions & facilities
Super friendly, love it
Stayed 3 nights in Feb 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful staff. Will definitely go back.
Stayed 3 nights in Nov 2024

8/10 Good

Gabrielle, Chicago

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, not terribly attentive staff convenient location
Stayed 4 nights in Jan 2025

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff… Cool Hotel

Daniel and Hansel were incredible and I truly recommend you get to know them as they will ensure you have all that you need.
Stayed 4 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in a very good location in central Merida. The staff is fantastic.
Stayed 1 night in Dec 2024

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice central patio and rear garden, bathroom is very small and unsafe, they provide only 2 bottles of water, they don't provide coffee for the coffee machine, burned iron machine, noisy and light intrusion. No parking, you pay $160 pesos per night. Servers are not trained nor supervised. Room service is good.
Stayed 2 nights in Nov 2024

8/10 Good

JOVANA America, OAKLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is next to the colonial buildings and plazas. It's a very walkable location. There are wedding receptions in the hotel during the weekend so the noise is loud.
Stayed 8 nights in Nov 2024

10/10 Excellent

MA DE LOS ANGELES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024

4/10 Poor

Jaime Alberto Contreras

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Excellent location. All within walking distances. But nothing else makes it worth the high price. The place is in need of great repairs everywhere. I know that an old building has a charm and is expected to see "age" on everything but the repairs and upgrades made are not made by professionals. I saw that while we stayed: paint job of the main entrance made by average people not paying attention to guests. Rooms are really small, even when I paid for a VIP room. The bathroom was very uncomfortable since we had no leg room. Shutters hard to open and close. Coffee maker had bugs inside, good thing thay had no coffee to brew. But the staff was friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay

Excellent service and super friendly staff. Very comfortable room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Darina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Hotel is beautiful service excellent highly recommend in the center of Merida.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yosnina, Gurnee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, bit noisy, very friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Obed Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff servicial, el lugar excelente para transportarte a pie a los diferentes puntos que ofrece la cd.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio Adan Franco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with a big smile at check in with a sincere happiness professionalism by Hansel and Ingrid they show us to the room beautiful room very cleaned and trust me when I say clean I check everything. Breakfast man and cleaning staff so friendly. Restaurant night life bars shopping just steps away from the hotel perfect location in Merida super safe . Very quiet hotel even if it’s on the busy street.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic. They are very friendly and accommodating. The only “negative” point is parking as it is 3 blocks away. They do valet for you though.
Stayed 4 nights in Oct 2024