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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Pool
Breakfast area
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1350 E 83rd Ave, Merrillville, IN, 46410
  • Westfield Southlake Mall
    ‪10 min walk‬
  • Albanese Candy Factory
    ‪5 min drive‬
  • Crown Point Sports Complex
    ‪8 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Merrillville with free parking
Coffee/tea in a common area, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Westfield Southlake Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • 9 minutes on foot from Westfield Southlake Mall and a 4-minute drive from Albanese Candy Factory
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Quality Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Merrillville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 213 out of 768 reviews
Rating 8 - Good. 200 out of 768 reviews
Rating 6 - Okay. 113 out of 768 reviews
Rating 4 - Poor. 93 out of 768 reviews
Rating 2 - Terrible. 149 out of 768 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing. My favorite place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Shamear

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check into my rooms which I had a minor problem. The lady at the front desk took care of the issue. She was very nice. She did her best to fix the issue in which she fixed it. Come here often I’ll be back soon.
Stayed 1 night in Jun 2025

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love quality inn. I wish I got the front desk guys name. Very pleasant and personable
Stayed 1 night in May 2025

2/10 Terrible

Francisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was rude we ask for a manager and couldn't speak to one.. the room we had the ac didn't work...the next room they gave us the beds where nasty and pee on the refrigerator didnt work and they wouldn't let us get another room or speak to a manager...
Stayed 2 nights in May 2025

8/10 Good

Kymberli, Terre Haute

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros-The staff was great. The place was clean and quiet.The beds and pillows were comfortable. Cons -The heater/ac had an error code and did not work .The bathroom door did not close and the wood/veneer covering was split on both sides of the door .
Stayed 1 night in May 2025

8/10 Good

Ashley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed swallowed us but other than that! Quick sign in, pool area, easy check out . Thank u
Stayed 1 night in May 2025

10/10 Excellent

FeLecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

Easily the dirtiest hotel I have ever stayed at
Stayed 1 night in May 2025

2/10 Terrible

Tami, Shelbyville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillow cases had stains that had texture to them, liked dried crusty snot. The mattresses were extremely broken down and had dirt in the stitching, not only lint but dirt. The room smelled of mildew & the walls had mold on them. There was a floral chemical smell in the room as if the try to hide the mildew smell. I did not get a refund. Totally unsatisfied. Do not book this place.
Stayed 1 night in May 2025

2/10 Terrible

Nyles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Destiny

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The furniture looks like it just got pulled out of a dumpster the refrigerator was broke the bathroom is dim the shower is falling apart everything was dusty and there were spiderwebs 0/10 do not recommend😤👎👎
Stayed 1 night in May 2025

6/10 Okay

Patricia

Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Satisfied

The front desk person gentleman was really nice. But I had to be moved 2 times. First time AC was not working. 2nd time there was a water leak in the ceiling. My room was cleaned when I requested. It had not been cleaned in days.
Stayed 6 nights in Apr 2025

10/10 Excellent

felecia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Diamond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

Dirty, had to change my room. The second room was still dirty. There was stains and hair everywhere in the first room. The second room was better than the first but not great. I didn’t pay attention to the Pool hrs till I was trying to get in at 8:30am and the hrs said 10-10. There was a family in there most of the time the day before so I wasn’t even able to get in the jacuzzi or anything. So I went to have breakfast. Biggest disappointment! They only had strawberry yogurt and it was expired and they barely had any breakfast! There was biscuits, gravy, and waffles. I wanted biscuits with honey they didn’t have any they had no jelly no peanut butter no nothing. No bagels that’s what I really wanted but I was gonna settle for what they had. No fruit no oatmeal just nothing. They only had orange juice and milk. The orange juice was pungent. It was not good. Horrible costumer service from the blue eyed blonde haired man. He was rude to my Fiancé and was inattentive to me. This was a learning experience. You get what you pay for!
Stayed 1 night in May 2025

6/10 Okay

Joshua

Travelled with family, Travelled with family and small children
Price was good, had a pool, breakfast was a bit more than other hotels. Biscuits and gravy was good. Room didn’t get towels the second day
Stayed 2 nights in Apr 2025

2/10 Terrible

Alex

Travelled with family, Business traveller
The towels were dirty, the blankets were dirty, and there was an odor
Stayed 1 night in Apr 2025

10/10 Excellent

Diamante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 4 nights in Apr 2025

8/10 Good

Renard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

M’Kayla

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Liz

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I was good experience.
Stayed 1 night in Apr 2025