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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Pool
Lobby
Lobby sitting area
Reception
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
1350 E 83rd Ave, Merrillville, IN, 46410
  • Westfield Southlake Mall
    ‪10 min walk‬
  • Albanese Candy Factory
    ‪5 min drive‬
  • Crown Point Sports Complex
    ‪8 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hotel in Merrillville with free parking
Coffee/tea in a common area, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Westfield Southlake Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • 9 minutes on foot from Westfield Southlake Mall and a 4-minute drive from Albanese Candy Factory
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Quality Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Merrillville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 202 out of 712 reviews
Rating 8 - Good. 194 out of 712 reviews
Rating 6 - Okay. 105 out of 712 reviews
Rating 4 - Poor. 86 out of 712 reviews
Rating 2 - Terrible. 125 out of 712 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor quality

Old, neeeds update. Mold in bathroom. Poor breakfast.
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

William

Stayed 1 night in Feb 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here...its dirty and smells like pot. Will Definitely Never Go Back!
Stayed 1 night in Feb 2025

6/10 Okay

Raziel

Stayed 1 night in Feb 2025

4/10 Poor

Mike

Business traveller
Hot tub broken sketch area
Stayed 1 night in Feb 2025

4/10 Poor

Angela

Stayed 1 night in Feb 2025

8/10 Good

Marsheena

Business traveller

Restless night

I really like this establishment but my next visit I would prefer to be placed on a quiet side. I stayed for an overnight for work and could not sleep. Very loud music , arguing coming from hallway or down the halls. It was the weekend . Went to work exhausted.
Stayed 1 night in Feb 2025

2/10 Terrible

Pollie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very dirty. No way was a gonna use the shower. A dead bug was hanging from the ceiling.
Stayed 1 night in Feb 2025

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book a stay here.

It was horrible, room was very disgusting. Looked like it hasn’t been cleaned in months. I walked in looked around and walked right out.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

6/10 Okay

Donald

Stayed 1 night in Feb 2025

10/10 Excellent

Sireesha

Stayed 2 nights in Feb 2025

2/10 Terrible

Brandon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and checked out within 10 minutes. The front desk worker was very unpleasant and really just a big rude person. The bedding was dirty, had stains on blankets. Was not pleased at all. Booked a room down the road at the Holiday Inn, and they informed they that this Quality Inn is suppose to be shut down.
Stayed 1 night in Feb 2025

2/10 Terrible

melissa

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Would not recommend

The first room they gave me smelled so strongly of cigarette smoke it was like walking into a dive bar on a busy night. The blanket was complete with cigarette burn holes. They offered to change me to a different room, which smelled faintly like garbage. In the second room the top blanket had what looked like bleach stains. The bathroom had a few issues, the shower curtain rod was bent which meant the curtain didn't stay closed, the toilet was loose and would completely shift as soon as you sit on it, and there was a section on trim torn off and sitting there. Also don't expect to get anything from the vending machines that are not kept stocked and over priced for what they do have. It was not even remotely worth the $85 I paid for the one night stay
Stayed 1 night in Jan 2025

10/10 Excellent

Ro

Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place to stay

There were roaches in the rooms, blood in one of them, and cigarette burns in the blankets. The one room smelled like cigarettes. The whole hallway smelled like weed.
Stayed 1 night in Jan 2025

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

From bad to worse

The 1st room. The tv didn't work nor did the heat or the toilet. I asked for a new room. The new room was worst. The people next door was noisy all night and after getting comfortable to their noise here comes the police knocking on their door saying they're too loud but come to find out they was knocking on the wrong door. It was a family 3 doors down. The police was evicting them out of the hotel. Now its crying and pleading to stay all in the hallway. Don't know what time in the morning it was but it was definitely after 1 in the morning. I will not patronize this establishment ever again
Stayed 1 night in Dec 2024

2/10 Terrible

Lucy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was desirable location-wise for my needs. Otherwise, there wasn’t much to like. Facilities were very dirty but the sheets at least seemed clean. It was New Year’s Eve and the police came a couple of times, so I didn’t sleep well. Upon check out there wasn’t even a person at the front desk to take my key or anything. I will NOT be staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Kinlung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paola

Stayed 1 night in Dec 2024

10/10 Excellent

Kesha

Stayed 1 night in Dec 2024