Coffee/tea in a common area, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn Merrillville offers 58 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.
This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Merrillville. During your stay, you'll be within walking distance of Westfield Southlake Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Amenities include free newspapers in reception, a business centre and laundry facilities
12 minutes on foot from Westfield Southlake Mall and a 5-minute drive from Albanese Candy Factory Store
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Quality Inn Merrillville also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.
Smoking is allowed in designated areas at this Merrillville hotel.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Food and drink
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
More
1 building
3 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville
Quality Inn Merrillville Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 230 out of 817 reviews
10 - Excellent
230
Rating 8 - Good. 202 out of 817 reviews
8 - Good
202
Rating 6 - Okay. 120 out of 817 reviews
6 - Okay
120
Rating 4 - Poor. 96 out of 817 reviews
4 - Poor
96
Rating 2 - Terrible. 169 out of 817 reviews
2 - Terrible
169
6.6/10
Cleanliness
7.2/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
Reviews
2/10 Terrible
Barb
2 Dec 2025
Disliked: Cleanliness, staff & service, amenities
The first room I was given looked very dirty like it hadn’t been cleaned- they put me in another room that was just as bad. It smelled like smoke, the chairs were badly stained, the pillows were filthy. I would never stay here again.
Barb
Stayed 1 night in Nov 2025
6/10 Okay
Samantha
1 Dec 2025
Samantha
Stayed 2 nights in Nov 2025
10/10 Excellent
James
30 Nov 2025
James
Stayed 1 night in Nov 2025
2/10 Terrible
Xochitl
27 Nov 2025
Xochitl
Stayed 1 night in Nov 2025
2/10 Terrible
Lydia
24 Nov 2025
Lydia
Stayed 2 nights in Nov 2025
10/10 Excellent
Trinity
17 Nov 2025
Trinity
Stayed 1 night in Nov 2025
10/10 Excellent
Joshua
14 Nov 2025
They really made sure we were accomodated . I really appreciate their professionalism and understanding
One room smelled like cat pee. The second room had stains on in the beds. Just dirty and cold. Check in staff was very attentive.
Very disappointed with facility. Would never stay here again.
Mario
Stayed 1 night in Nov 2025
10/10 Excellent
April
8 Nov 2025
April
Stayed 1 night in Oct 2025
10/10 Excellent
Nadia
31 Oct 2025
Nadia
Stayed 1 night in Oct 2025
4/10 Poor
Daria
Business traveller
30 Oct 2025
Disliked: Property conditions & facilities
The heat/ cold unit didn’t turn off and was very loud. The bathroom sink leaked water when the faucet was turned on, shower head dripped all night. The bathroom towel rack was held on by wire, the cover had 2 stains and on inside of the cover was lipstick stain!
What a let down. Room immediately reeked of mildew. Floor is damp by AC unit that seemed faulty and made weird grinding noises during the night. Kids were terrified of the blood stains on walls, stained pillows and sheets. Worn furniture that they actually use trash to level it so drawers don’t pop open on own. Tile grout is black and mildewed and tub is stained. So gross my family would have left if it wasn’t already 10pm and late when we arrived. One kid was crying she wanted to sleep in the car. Decided to brave it out, but if you have a choice ahead of time avoid this beat down hotel at all costs. Pictures from room 301.
Steven
Stayed 2 nights in Oct 2025
8/10 Good
Jamie
11 Oct 2025
Liked: Staff & service
This is definitely a budget hotel. The staff was very nice though. But had to move rooms at check-in because the first one smelled like something died in it. But the second room we were given was decent. The cleaning staff needs to be wiping down headboards and tables and mirrors, though they were clearly dirty, and the linens on the bed had burn holes and stains.
The room had a bad odor, had to open the window to air out the room. The toilet handle was broken you had to jiggle it in order for the tank to stop leaking, shower curtain was stained. The TV would not connect.
I will definitely not stay here again.