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NH Mexico City Valle Dorado

4.0 star property
VIP Access

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Photo gallery for NH Mexico City Valle Dorado

Exterior
Premium bedding, down duvets, minibar, in-room safe
Bar (on property)
Lobby
Lobby

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Air conditioning
  • Breakfast available

Explore the area

Map
Blvd Avila Camacho 3130, Col Valle Dorado, Tlalnepantla de Baz, MEX, 54020
  • Mundo E Shopping Center
    ‪2 min drive‬
  • Plaza Satelite Shopping Center
    ‪4 min drive‬
  • Mexico City Arena
    ‪8 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room

Premium bedding, down duvets, minibar, in-room safe

Family Room

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Extra Bed 2 adults + 1 child)

9.0 out of 10
Wonderful
(15 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room (Extra Bed 3 adults)

Premium bedding, down duvets, minibar, in-room safe

Standard Room (Extra Bed 3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €70
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About this property

NH Mexico City Valle Dorado

Eco-certified hotel connected to a shopping centre in Tlalnepantla de Baz with a restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, 24-hour room service and a business centre. Housekeeping is available on request.
NH Mexico City Valle Dorado offers 130 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 27-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at NH Mexico City Valle Dorado, you'll be connected to a shopping centre and within walking distance of Sentura Mall. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Paseo de la Reforma and 13 minutes from Basilica of Our Lady of Guadalupe
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 3014 square feet (280 square metres) and includes a conference centre. A 24-hour fitness centre, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the eco-certified NH Mexico City Valle Dorado. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Tlalnepantla de Baz hotel is smoke free.

The hotel hosts a free manager's reception daily.
NH Mexico City Valle Dorado has a restaurant serving lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 140 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; MXN 15 to 20 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (3,014 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 15 to 20 per person
  • Airport shuttle fee: MXN 1200 per vehicle (return)
  • Self-parking fee: MXN 140 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 650 (subject to availability)
  • Rollaway bed fee: MXN 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Mexico City Valle Dorado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

NH Mexico City Valle Dorado Hotel
Valle Dorado Hotel
NH Mexico City Valle Dorado
Valle Dorado
NH Mexico City Valle Dorado Hotel
NH Mexico City Valle Dorado Tlalnepantla de Baz
NH Mexico City Valle Dorado Hotel Tlalnepantla de Baz

NH Mexico City Valle Dorado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 437 out of 836 reviews
Rating 8 - Good. 239 out of 836 reviews
Rating 6 - Okay. 82 out of 836 reviews
Rating 4 - Poor. 42 out of 836 reviews
Rating 2 - Terrible. 36 out of 836 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aylin

Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great room for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Suhelen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Alberto, Carpinteria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Mar 2025

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Property is very basic, but clean. Do not believe what staff said that breakfast was not included.
Stayed 4 nights in Feb 2025

10/10 Excellent

Arturo, Ashburn

Stayed 3 nights in Feb 2025

10/10 Excellent

Ornedys

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect

10/10 Excellent

Steven, West Allis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if you are doing business in Tlalnepantla. Clean, affordable
Stayed 2 nights in Jan 2025

2/10 Terrible

ZAUR

Stayed 12 nights in Dec 2024

10/10 Excellent

Agustin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
great attention
Stayed 2 nights in Dec 2024

8/10 Good

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Demasiado ruido en la habitación porque mi habitación estaba a lado de la salida de emergencia/servicio y a cada rato sonaban los portazos de la puerta. No hubo buena comunicación al inicio, había pedido desde el inicio late check in y no dejaron la instrucción por lo cual me hablaron para desocupar la habitación antes.
Stayed 2 nights in Dec 2024

10/10 Excellent

ZAUR

Stayed 2 nights in Dec 2024

10/10 Excellent

hasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Nov 2024

10/10 Excellent

Anderson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service & nice breakfast

We checked in at 0300 and booked room with two beds. Entering the room only has a king size bed. Front desk staff told us all rooms with two beds were gone he offered to bring a small bed to our room in five minutes and he did it.
Bed room
Stayed 1 night in Nov 2024

2/10 Terrible

Yonglae

Travelled with family, Business traveller
Disliked: Staff & service
terrible staff...todos muy mal atendida
Stayed 2 nights in Nov 2024

6/10 Okay

Ernesto

Liked: Cleanliness
Disliked: Staff & service
There was no hot water
Stayed 1 night in Oct 2024

10/10 Excellent

Ernesto

Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jorge Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Raul, San Antonio

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
[staff] Friendly and courteous from cleaning, lobby to restaurant [Location] This hotel is located in a plaza with nearly no restaurants therefore heavily dependent on NH Hotel restaurant or UberEats delivery. [NH Restaurant] - Very poor selection and service Very limited buffet selection for the price $300 pesos. The breakfast buffet staff wasn’t keeping up with making sure their buffet was filled with food and one time they simply ran out of eggs so we had to wait for them to get eggs. The staff serving coffee were courteous and keeping up our needs at the table with coffee. I would recommend you go to a nearby VIPS or TOKS since the NH restaurant is not worth it. [Hotel Card Keys] - The hotel card keys deactivate every day so you must stop at lobby to get them reactivated daily which is absurd for a 4 star hotel. They said their system deactivates them so its just an inconvenience [Hotel Power Outages] There were multiple times we lost power to the entire floor (not due to weather). The entire hallway to get to the lobby seemed like a Haunted Hotel but luckily it seemed elevators were on emergency power. I think a breaker had to be reset at least x2 times [Hotel Room Issues] The refrigerator wasn’t working do had to call maintenance. The shower head was broken at the connection to water pipe so a bunch of water was spraying out of the top. The room thermostat was programmed to not allow HEATING of room so it got cold at night which was unacceptable.
Stayed 9 nights in Aug 2024

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

juan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Recieved an upgrade breakfast was great
Stayed 1 night in Jun 2024