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Grand Beach Hotel Surfside West

3.5 star property

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Photo gallery for Grand Beach Hotel Surfside West

Terrace/patio
Interior entrance
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Breakfast area
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
9418 Collins Avenue, Surfside, FL, 33154
  • Place, Surfside Beach
    ‪3 min walk‬
  • Place, Bal Harbour Shops
    ‪5 min walk‬
  • Place, Bal Harbour Beach
    ‪6 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, City View (ADA Accessible Queen Suite)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Room, 1 Queen Bed, Accessible, City View (ADA Accessible Queen Suite)

7.4 out of 10
Good
(6 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, Multiple Beds, City View (Two Bedroom King King Suite)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Room, Multiple Beds, City View (Two Bedroom King King Suite)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 100 sq m
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, 3 Single Beds, City View (Three Bedroom King King King)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Room, 3 Single Beds, City View (Three Bedroom King King King)

  • City view
  • 120 sq m
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View (King Standard Suite)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, City View (King Standard Suite)

7.6 out of 10
Good
(27 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, City View (Standard Double Suite)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, City View (Standard Double Suite)

8.4 out of 10
Very good
(16 reviews)
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds (Two Bedrooms King/2 Doubles)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Room, Multiple Beds (Two Bedrooms King/2 Doubles)

10.0 out of 10
Exceptional
(1 review)
  • 99 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Similar properties

3 outdoor pools, pool umbrellas, pool loungers
Grand Beach Hotel Surfside
Surfside
  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
3.9 out of 5, Good, 1,002 reviews
The price is €347
includes taxes & fees
2 Jun - 3 Jun
Grand Beach Hotel Surfside

About this property

Grand Beach Hotel Surfside West

2 outdoor pools, a restaurant and a fitness centre are available at this hotel. Other amenities include a hot tub, valet parking and massage/treatment rooms.
Grand Beach Hotel Surfside West offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes and hairdryers. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. Services include facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Grand Beach Hotel Surfside West. During your stay, you're just a quick walk from Surfside Beach. Enjoy features like 2 outdoor pools, a restaurant and a gym.
  • Enjoy a bite to eat at the restaurant
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 5-minute drive from Miami Beach Beaches and 10 minutes from Fontainebleau
As a guest of Grand Beach Hotel Surfside West, you'll find 2 outdoor swimming pools, a hot tub, and a fitness centre. There's a restaurant on site. You'll find a business centre on site.

Spa services, a terrace, and a vending machine are also featured at Grand Beach Hotel Surfside West. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Surfside hotel.

Grand Beach Hotel Surfside West has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A restaurant

Things to do

  • 2 outdoor pools
  • Gym
  • Hot tub

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Facials
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note that the hotel’s restaurant, beach chairs and umbrellas, fitness centre, and business centre are all located in a separate building which is across the street from Grand Beach Hotel Surfside West. Partner property Grand Beach Hotel Surfside East will be renovating from June 10-July 19, 2026. During this time, guests of Grand Beach Hotel Surfside West will not have access to beach and pool services, restaurant, spa, and fitness facilities, as these are located at the partner property and not on-site.

Renovations and closures

The property will be renovating from 10 June 2026 to 19 July 2026 (completion date subject to change). The following areas are affected:
  • Business centre
  • Dining venue
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night
  • Resort fee: USD 44.40 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness centre access
  • Phone calls

We've listed all charges provided to us by the property.

The daily resort fee includes the use of 2 beach chairs and 1 beach umbrella at the designated partner property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 58 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Beach Hotel Surfside West

Grand Beach Hotel

Grand Beach Surfside West

Grand Beach

Grand Surfside West Surfside

Grand Beach Hotel Surfside West Hotel

Grand Beach Hotel Surfside West Surfside

Grand Beach Hotel Surfside West Hotel Surfside

Grand Beach Hotel Surfside West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Roger

Travelled with group
service zero tres sale 2 premier jour il mon laisser dans une chambre avec bruit de l'ascenseure qui n'arreter pas de monter et decendre ' travaux a 7 h du matin juste enface je reviendrais jamais plus
Stayed 7 nights in Feb 2026

10/10 Excellent

Mahta

Stayed 2 nights in Feb 2026

2/10 Terrible

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Very misleading pictures paid prices to stay on the beach and ended up getting a very low end room extremely upset with the experience
Stayed 1 night in Feb 2026

2/10 Terrible

hanna

Disliked: Cleanliness, amenities, property conditions & facilities
1 Star — Disgusting Management, Lies, and Complete Abandonment This hotel’s behavior was absolutely disgusting. We arrived at 3 PM and were told our room was “almost ready.” We came back at 4 PM, the official check-in time, and it was still not ready. After standing there for over an hour with children, we finally learned the truth: the air conditioning had been broken the entire day. Staff knew this and still chose to lie and mislead us instead of being honest. Management’s behavior was even worse. The manager refused to come downstairs and face us, hiding behind phone calls while making promises of free valet, waived fees, and breakfast to calm the situation. None of it was properly documented. The next day, staff denied everything. Only after pushing did they suddenly “find a note,” but management still failed to honor what was promised and then conveniently disappeared and became unavailable. They completely abandoned the situation and left guests to deal with their failure alone. The building itself is also extremely misleading. Instead of the views shown online, many rooms face loud generators and dirty rooftops. The beach, pool, and real amenities are across the street at another building, which is not clearly explained. Front desk staff were indifferent, dismissive, and showed zero interest in helping. No accountability, no ownership, no respect for guests. We paid over $2,000 and were treated like we didn’t matter. This place operates on misleading information, broke
Stayed 2 nights in Feb 2026

10/10 Excellent

Rachel

Stayed 1 night in Feb 2026

4/10 Poor

STEVEN, HENDERSON

Liked: Cleanliness
Disliked: Amenities
Very expensive. Could not find thermostat in room, but fortunately the temperature was OK. Room was facing Collins Avenue so traffic noises were annoying.
Stayed 1 night in Feb 2026

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good as always. Timely vallet service
Stayed 2 nights in Feb 2026

6/10 Okay

Shanna

Stayed 3 nights in Feb 2026

10/10 Excellent

Adas

Stayed 1 night in Jan 2026

6/10 Okay

SARI B, Toronto

Stayed 2 nights in Jan 2026

10/10 Excellent

Yuliana

Stayed 1 night in Jan 2026

10/10 Excellent

Shira

Stayed 1 night in Jan 2026

10/10 Excellent

Anat

Stayed 4 nights in Jan 2026

2/10 Terrible

Max

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the property itself was very nice, the service alone made our stay less than pleasant. We had on our reservation for 2 cribs for 2 children, called before our stay to confirm and arrived at the hotel to no cribs available. We went back and forth with front desk, all of whom were very nice, but nothing could be done and managers were near impossible to reach. After demanding to speak with a manager, the manager promised to follow up with us on the situation and we heard nothing. Eventually we had to go out and buy 2 cheap pack and plays (which I had mentioned to the hotel as a solution on their end to spend a relatively small amount of money and keep everyone happy) and did not hear from anyone the rest of the trip. The people at the front desk were always nice and apologetic, but they seemed powerless to even get their managers on the line, amd once on the line the managers were unhelpful, unapologetic and dismissive. As stated, the property itself is great, but the fact that our kids had to sleep on the floor until we went out and bought them pack n plays, and then the follow-up communication and service by hotel management was frankly an embarrassingly terrible indictment on the level of service to expect in this hotel.
Stayed 3 nights in Jan 2026

2/10 Terrible

Suzanne

Liked: Amenities
Disliked: Staff & service
Housekeeping was neglectful, did not clean room or provide towels, take out trash, or restock coffee upon repeated requests and promises to come to our room multiple days during our stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Bracha

Stayed 1 night in Jan 2026

6/10 Okay

Erica

Stayed 1 night in Jan 2026

6/10 Okay

Esther

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing but the staff..... no one at the front desk, waited hours in line..
Stayed 3 nights in Jan 2026

10/10 Excellent

Zvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of Kosher options in the neighborhood
Stayed 3 nights in Jan 2026

8/10 Good

Alastair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with flexible accommodation.
Stayed 1 night in Jan 2026

10/10 Excellent

Shira

Stayed 3 nights in Dec 2025

8/10 Good

Elaina

Stayed 4 nights in Dec 2025

10/10 Excellent

Deborah

Stayed 3 nights in Dec 2025

10/10 Excellent

Henny

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Julete

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beach and chairs with umbrellas, attendants on the beach and at the pools we’re absolutely amazing! Rooms could use some maintenance. Drain was clogged, refrigerator cabinet was broken, sharp screes were sticking out of the rails on the deck. Had to call housekeeping 5 times in 8 days to bring coffee. They did complementary upgrade our room which was wonderful we have been there twice a year for 10 years and we will continue to come back. Easy to walk to restaurants and grocery stores
construction going on across the street from Grand Beach West
Stayed 8 nights in Dec 2025