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Crowne Plaza Milan - Malpensa Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Milan - Malpensa Airport by IHG

Breakfast, lunch and dinner served
Lift
Front of property – evening/night
Lobby
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Via Arturo Ferrarin, 7, Somma Lombardo, VA, 21019
  • Place, Volandia Museum of Flight
    ‪19 min walk‬
  • Place, Ticino Valley Nature Park
    ‪4 min drive‬
  • Place, Safaripark
    ‪15 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪4 min drive‬

Room options

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(33 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.2 out of 10
Very good
(33 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior
Holiday Inn Express Milan - Malpensa Airport by IHG
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,000 reviews
The price is €106
includes taxes & fees
16 Jan - 17 Jan
Holiday Inn Express Milan - Malpensa Airport by IHG

About this property

Crowne Plaza Milan - Malpensa Airport by IHG

Hotel with a full-service spa, near Volandia Museum of Flight
This hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, spa services and 24-hour room service.
Crowne Plaza Milan - Malpensa Airport by IHG offers 133 air-conditioned accommodations with minibars and a safe. 48-inch Smart televisions come with digital channels. Bathrooms include bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna e bagno turco. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Crowne Plaza Milan - Malpensa Airport by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Volandia Museum of Flight. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests love the breakfast and restaurant
  • Just a 3-minute drive from Volandia Museum of Flight and 13 minutes from Congress Center MalpensaFiere
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Milan - Malpensa Airport by IHG offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include 10 meeting rooms, coworking spaces, and limo/town car service. Event space at this hotel measures 1507 square feet (140 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Crowne Plaza Milan - Malpensa Airport by IHG. A roundtrip airport shuttle is free (available 24 hours).

For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10 AM.
La Brughiera – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Limo/town car service
  • Uncovered extended parking on site (EUR 50 per week)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 5 AM to 10 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 45

Restaurants on site

  • La Brughiera

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,507 square feet of conference space
  • 10 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (70 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Double-glazed windows
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Uncovered extended parking fee: EUR 50 per week
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Milan - Malpensa Airport by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT012123A1UXFDTE6E, 012123-ALB-00001
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Crowne Plaza Hotel Malpensa Airport
Crowne Plaza Malpensa Airport
Crowne Plaza Milan - Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Milan - Malpensa Airport Italy/Somma Lombardo
Crowne Plaza Somma Lombardo
Crowne Plaza Malpensa Airport Hotel Somma Lombardo
Crowne Plaza Malpensa Airport Hotel
Crowne Plaza Malpensa Airport Somma Lombardo

Crowne Plaza Milan - Malpensa Airport by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service was very convenient and appreciated.
Stayed 1 night in Oct 2025

10/10 Excellent

Steven

Stayed 1 night in Oct 2025

4/10 Poor

Amr, Cairo

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It could have been better ! Dear IHG Team, I wanted to share a few thoughts about my recent stay at the Crowne Plaza Malpensa Airport. Overall, it was an average experience, but a few things fell short of what I usually expect from an IHG property. The hotel itself feels quite dated and could use some refurbishment. My room was spacious, but the bathroom really needs attention — it looked old and not as clean as it should be, especially the shower area, which had visible dirt in the corners. The shower cabin also felt quite small. I was surprised to find that basic items like slippers and toiletries weren’t in the room and had to be requested from reception. That’s not typical for a Crowne Plaza, in my experience. Noise was also an issue. Despite being described as soundproof, my room faced the runway and a nearby helicopter area, so it was quite loud. Unfortunately, I couldn’t change rooms as the hotel was full. On a positive note, the restaurant was excellent — great food, a calm atmosphere, and very polite staff. Breakfast was also a pleasant experience. I really appreciate the efforts of the team, but I think with some updates and better room maintenance, the hotel could easily meet the usual Crowne Plaza standards again.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Airport shuttle was punctual and clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Carole

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Teresa Amabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
safe and quiet. but their transportation picking up from the airport was terrible .
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Travelled with partner
Airport difficult to locate. No indications
Stayed 1 night in Oct 2025

10/10 Excellent

Julie, Snoqualmie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quick (free) shuttle to and from airport. Yummy pizza restaurant a few blocks away. Clean hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was great, the breakfast was great. Key cards malfunctioned constantly, Ac did not work. The ice machine on our floor did not work. Needs a little TLC. The check in and shuttle arrangements are misleading in the Expedia listing and that caused us some expenses. A little expensive.
Stayed 1 night in Oct 2025

6/10 Okay

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Close and convenient to airport with an included shuttle. Air conditioner did not work. We called the staff and they “turned it on” but it still failed to work.
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff efficient, close to the airport, free shuttle service, spacious room, sauna and Turkish bath and gym available. Very clean and tidy
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite a reasonable and affordable option at Milan Malpensa. Shuttle information at hotel website seems to suggest calling the hotel, but the shuttle is on a regular route and timetable about every 30 minutes. As in many airport hotels, there is a bit of corridor noise.
Stayed 1 night in Oct 2025

8/10 Good

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean. I did run out of soap, but they did replace the soap also like the fact they had a sauna at this location.
Stayed 4 nights in Sep 2025

8/10 Good

Alexandra, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the purpose of being closer to the airport
Stayed 1 night in Sep 2025

10/10 Excellent

jenjon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Patrick

Disliked: Cleanliness

Bugs

The rooms had bugs in it and told me I could not receive any refunds because I booked on hotels.com
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, super nice clean sheets & rooms. Area is ahhwelll- airport, they should post their shuttle Svcs better as the place is both hard to find on foot and a bit off the beaten path. Very close, but just tucked away. Their restaurant staff is awesome- super pleased.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable. Breakfast was very nice. The airport shuttle was very punctual.
Stayed 1 night in Oct 2025

6/10 Okay

Starlyn

Stayed 1 night in Sep 2025

8/10 Good

Tommy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quite hotel near airport with free shuttle very limited dinning option but the hotel restaurant foods was good
Stayed 1 night in Oct 2025

6/10 Okay

Simon

Stayed 1 night in Sep 2025

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst location I have ever stayed. The airport shuttle drops you off at a corner of a main road and you need to walk a long distance with your luggage through back roads. Luckily it was during the day otherwise I would not have felt safe at all. Hotel was dirty and things were broken like the door and shower. Thank goodness it was only one night
Stayed 1 night in Sep 2025

10/10 Excellent

Joscks

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely dinnner in the restaurant. The room was comfortable and those at the front desk were very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Sherrill

Liked: Cleanliness
We waited for their shuttle to pick us up when we arrived at the airport but it never showed up. Had to pay for a taxi to get there. They did reimburse us for the taxi fare.
Stayed 2 nights in Sep 2025

10/10 Excellent

Merryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick checkin/out, helpful staff, comfortable room
Stayed 1 night in Sep 2025