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Best Western Plus Brookside Inn

3.0 star property
VIP Access

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Photo gallery for Best Western Plus Brookside Inn

Free daily buffet breakfast
Lobby
Bar (on property)
Exterior
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

View in a map
400 Valley Way, Milpitas, CA, 95035
  • Place, BAPS Shri Swaminarayan Mandir
    ‪3 min drive‬
  • Place, Great Mall of the Bay Area
    ‪4 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(29 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Patio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

Mobility Accessible Two Queen Room with Walk In Shower

  • Sleeps 4

2 Queen Beds, Non-Smoking, Patio, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Larger Room, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Patio, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

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About this property

Best Western Plus Brookside Inn

Hotel in Milpitas with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Best Western Plus Brookside Inn offers 79 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Milpitas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Brookside Inn. During your stay, you're just a quick walk from Silicon Valley. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from Levi's Stadium and 6 minutes from Santa Clara Convention Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Brookside Inn offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Brookside Inn. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Milpitas hotel.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception daily.
The Lounge – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Brookside
Best Western Brookside Inn
Best Western Plus Brookside
Best Western Plus Brookside Inn
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Milpitas
Best Western Milpitas
Best Western Plus Brookside Hotel Milpitas
Milpitas Best Western
Best Plus Brookside Milpitas
Best Western Plus Brookside Inn Hotel
Best Western Plus Brookside Inn Milpitas
Best Western Plus Brookside Inn Hotel Milpitas

Best Western Plus Brookside Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Susan was very friendly and helpful. She let me check in early. That was such great customer service. I was an emotional wreck and she helped me with my phone issues. Listened to me as I really was about to break. Kudos to such great compassion and empathy going above and beyound!!
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Stayed 1 night in Sep 2025

8/10 Good

Edgar

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Could be a little cleaner. The halls and rooms smell like cigarette smoke. The rooms aren't all that clean, especially the carpet. On the plus side, each room has a microwave and mini-cooler. They have complimentary breakfast. And the staff is incredibly nice and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

aleah

Stayed 1 night in Aug 2025

6/10 Okay

Manuel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, definitely one of the best parts of the stay. However, the overall condition of the property needs improvement. The room and hallways had a strong unpleasant odor, likely from the old carpets, which should really be replaced with hard flooring. The walls could also use a fresh coat of paint. The bedsheets were stained, which was very concerning, and overall the room felt just okay. With a few important upgrades, this hotel could provide a much better experience.
Stayed 1 night in Aug 2025

8/10 Good

Ray, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch out that 15 bucks overnight parking at the facilty
Stayed 1 night in Aug 2025

8/10 Good

Natalie

Stayed 1 night in Aug 2025

8/10 Good

Susie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, stay was perfect for the concert and shopping weekend. Only thing was we booked a room with patio or balcony and it wasn't available but room was still good
Stayed 2 nights in Jul 2025

8/10 Good

Tammy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anacristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay. It was convenient location. Easy access to freeway.Hot breakfast and great service. My only concern is that i am waiting for my refund from Best Western as they charged my cc for a 1 day stay when I already paid 2 day stay in full thru Hotels.com
Stayed 2 nights in Jun 2025

4/10 Poor

Ryan

Stayed 1 night in Jul 2025

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at this hotel and we were very pleased with our stay. Will definitely be returning back for another trip and I would recommend this to all of my friends and family staff is very friendly property is very clean hotel rooms are clean peaceful very quiet great breakfast very enjoyable stay
Stayed 1 night in Jul 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you, everything was clean and good service.
Stayed 1 night in Jun 2025

8/10 Good

Ihsan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Came here for a conference an and the office conference hotel was sold out— opted for this hotel and it was terrific. Clean and
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I really enjoyed our stay here. The room was very clean and comfortable. The breakfast was amazing with a bunch of great choices. The staff were very nice and helpful. I will definitely be staying here again. I would definitely recommend this best western!
Stayed 3 nights in Jun 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast and coffee

Super nice clean room, very quiet even though I know they were sold out for a concert. Very good breakfast included. Very nice coffee machine in lobby 24 hours a day with fancy coffee selections as well as in room coffee.
Stayed 3 nights in Jun 2025

10/10 Excellent

Johan, Santa Clara

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great sauna and steam room. Great location.
Stayed 7 nights in Jun 2025

10/10 Excellent

Hyungjun

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay for couple of nights if you are visiting Milpitas, California. There is a big mall called Greatmall nearby and close to the freeway, and their complementary breakfast is impressive. I definitely would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but would have been nice to have hand lotion available.
Stayed 1 night in Jun 2025

10/10 Excellent

Malea

Stayed 1 night in May 2025