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Sonesta San Jose - Milpitas

3.5 star property
VIP Access

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Photo gallery for Sonesta San Jose - Milpitas

Business centre
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Suite, 1 King Bed (One Bedroom) | Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; American cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View in a map
777 Bellew Dr, Milpitas, CA, 95035
  • Place, Great Mall of the Bay Area
    ‪3 min drive‬
  • Place, Cinemark Century Great Mall 20
    ‪3 min drive‬
  • Place, LEGOLAND® Discovery Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Hearing Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible (Hearing Roll in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Hearing Roll in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Accessible (Hearing Roll in Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible, Bathtub (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (One Bedroom)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible (Hearing)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible, Bathtub (Hearing)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sonesta San Jose - Milpitas

Hotel with free local shuttle, near Great Mall of the Bay Area
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, Access to hot tub and self parking.
Sonesta San Jose - Milpitas offers 304 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. This Milpitas hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Sonesta San Jose - Milpitas. During your stay, you're just a quick walk from Silicon Valley. You'll find features such as free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy American cuisine while dining at Sevens Bar and Grill
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Great Mall of the Bay Area and a few minutes from Cisco Systems Corporate Headquarters
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta San Jose - Milpitas offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 7954 square feet (739 square metres) and includes conference space. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Sonesta San Jose - Milpitas. A free area shuttle within 5 miles is available. For a fee, parking is available.

This 3.5-star Milpitas hotel is smoke free.

Sevens Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Parking on site (USD 19 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sevens Bar and Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Art supplies
  • Free area shuttle
  • High chair
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,954 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Front entrance ramp
  • Handrails in stairways (73 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers area shuttle within a 5-mile radius of the property (subject to availability).

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 19 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza San
Crowne Plaza San Jose-Silicon
Crowne Plaza San Jose-Silicon Valley
Crowne Plaza San Jose-Silicon Valley Hotel
Crowne Plaza San Jose-Silicon Valley Hotel Milpitas
Crowne Plaza San Jose-Silicon Valley Milpitas
Crowne Plaza Valley
San Jose-Silicon Valley
Crowne Plaza Hotel Milpitas
Crowne Plaza Milpitas
Crowne Plaza San Jose/Silicon Valley Hotel Milpitas

Reviews

Sonesta San Jose - Milpitas Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 583 out of 1007 reviews
Rating 8 - Good. 207 out of 1007 reviews
Rating 6 - Okay. 103 out of 1007 reviews
Rating 4 - Poor. 54 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Roshni Vimal

Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Stayed 1 night in Jul 2025

10/10 Excellent

XJ

Stayed 10 nights in Aug 2025

10/10 Excellent

LIN

Stayed 1 night in Aug 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, property conditions & facilities, room comfort

I died here. Incident on 7/15/2025

On behalf of my late partner, Anthony Huynh, who tragically passed away at your property on 7/15/2025 (easily verified through my Hotels.com booking), I am writing to express my deep frustration and disappointment with how the situation was handled. This is not a prank. Your staff treated his grieving family members poorly and repeatedly misled them in attempts to prevent access to the third floor, where he died in room 321. We were given excuse after excuse—“we’re fully booked for the next two months,” “come back tomorrow early in the morning maybe,” “wait for a manager another day,” “try booking online and request that room”, “ I’m too busy to help you right now”—all delivered with condescending eye-rolling, dismissive tones, and dishonesty. To make matters worse, his room was booked out within 72 business hours after his death, despite the fact that he had died in that room only hours earlier. Guests are now unknowingly staying in a room where someone had just died. Because of this experience, I will never book another Sonesta in my life, and I will be sharing this unacceptable treatment with others.
Stayed 1 night in Jul 2025

10/10 Excellent

Jerrick

Liked: Cleanliness
Good setvice
Stayed 1 night in Aug 2025

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The only thing was I didnt see anything about paying to park until we checked in. Definitely not a deal breaker. The hotel was beautiful, staff was very kind,food was good. Drinks wre even better
Stayed 2 nights in May 2025

10/10 Excellent

Wenyu, san jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Andrea

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
You don’t want my review! The property and staff sucks!!
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Stayed 4 nights in Aug 2025

4/10 Poor

Stephanie

Business traveller
Disliked: Cleanliness, amenities
We didn’t have any information on how to work the tv, and the coffee maker didn’t work, and the noise level was very uncomfortable all night!
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Stayed 1 night in Aug 2025

10/10 Excellent

Quyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to see smart tvs in the room but overall it was a great stay and will be returning very soon!
Stayed 2 nights in Aug 2025

2/10 Terrible

HongMai, Renton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles, Ladera Ranch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and excellent employee services provided.
Stayed 3 nights in Aug 2025

2/10 Terrible

Ronald

Stayed 1 night in Aug 2025

8/10 Good

JINOH

Stayed 8 nights in Jul 2025

10/10 Excellent

Lawrence

Business traveller
Liked: Amenities
Decent food options in the hotel and nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Yiying

Stayed 2 nights in Aug 2025

6/10 Okay

Oscar

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Ashlee

Travelled with partner
Disliked: Amenities
staff was not very friendly room was not ready and had to pay extra to get into our room cause we had a concert to get to. The bar was not open and food hours are weird so we had to get a uber to get something to eat while we waited for our room.
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Aug 2025