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Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG

Indoor pool
Suite, 1 King Bed, Balcony | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds
Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds
Exterior
1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
20800 Kenrick Ave, Lakeville, MN, 55044
  • Minnesota Zoo
    ‪17 min drive‬
  • Mystic Lake Casino
    ‪19 min drive‬
  • Mall of America
    ‪19 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Pool Access

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

  • Sleeps 6
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Suite, 1 King Bed, Accessible (Mobility Tub) | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Pool Access

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Reception

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The price is €173
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About this property

Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG

Family-friendly hotel with free water park access and 24-hour fitness centre
This hotel features free water park access, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and Access to hot tub are on-site.
Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG offers 131 air-conditioned accommodations with a safe and free newspapers. 50-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lakeville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a complimentary water park and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG. During your stay, you'll be close to Ritter Farm Dog Park. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the pool
  • Just a 4-minute drive from Ritter Farm Dog Park and 7 minutes from Bowlero Lakeville
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG offers its guests a complimentary water park, a waterslide, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A children's pool, a hot tub, and a 24-hour fitness centre are also featured at the family-friendly Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 1:00 PM.
Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 1:00 PM on weekdays and 7:30 AM to 1:00 PM on weekends; USD 12 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free water park
  • Hot tub
  • Indoor pool
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 4 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.00 to 25.00 per person
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel MINNEAPOLIS LAKEVILLE
Holiday Inn Minneapolis Lakeville
Holiday Inn Hotel Suites Minneapolis Lakeville
Holiday Inn Hotel Suites Minneapolis Lakeville an IHG Hotel
"Holiday Inn Hotel Suites Minneapolis Lakeville an IHG Hotel"
Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG Hotel

Holiday Inn Hotel & Suites Minneapolis - Lakeville by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 351 out of 568 reviews
Rating 8 - Good. 139 out of 568 reviews
Rating 6 - Okay. 43 out of 568 reviews
Rating 4 - Poor. 24 out of 568 reviews
Rating 2 - Terrible. 11 out of 568 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

carly A

Travelled with family
Disliked: Amenities, property conditions & facilities
This was a decent place for kids. I would say the "free" Breakfast was a joke!! For my 11 year old and me to have the breakfast buffet and 1 orange juice each it cost $25. So i wouldn't spend another dime in that place. For some reson there was a $7 room fee added to my bill as well. I guess i should have questioned this, but i was in a rush. Pretty disapointing!! Also the beds and bedding were very uncomfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find

Older property that is well-maintained, clean, comfortable, and functional. Entertainment for kids can't be over-estimated. Highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved it!
Stayed 3 nights in Feb 2025

2/10 Terrible

kristina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were on the front floor facing the pool area and it was extremely loud until eleven pm. Woke up by eight the next dayby the people at the pool. We spoke to someone at the front desk and apparently the rooms were sold out for weekend. He didnt ofter any other suggestions
Stayed 3 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

TERI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area for the kids
Stayed 1 night in Feb 2025

10/10 Excellent

Jen

Stayed 2 nights in Feb 2025

6/10 Okay

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m the property was sold out during our stay. We had a poolside room and the pool was an absolute mad house. We knew it would be wild has it’s a water park but it was absolutely atrocious with the lack of parent awareness of their kids.
Stayed 2 nights in Feb 2025

4/10 Poor

Robert

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Not Happy With Stay

When I was comparing "apples to apples" online I had weeded out all except for two or three. looking more in depth at there advertisement, pictures, prices and reviews I came to decide on this one. The Holiday Inn & Suites lakeville by IHG. The main deciding factor was the indoor water park verbiage in the description. After checking into the room and walking down to this water park I come to find out that it is nothing more than a very small pool with one water slide that I couldn't even access. After multiple visits to this so called water park we come to find out that the gate to enter was locked and no one was there. We went down multiple times and the results stayed the same. We stayed there for 3 days. Also the maids never came to the room to clean or exchange towels or replace the coffee. We had a balcony room overlooking the pool, we found out to late that it was loud with kids screaming and yelling as they played in this pool. We shut the sliding glass doors and pulled over the curtains but this did not help. So if you are looking for a hotel with a water park this is not it. If you are looking for a quiet room this is not it. Also if you are okay with seeking out the maids for towels and coffee as well as emptying your own trash, then this is the hotel for you!
Stayed 3 nights in Feb 2025

6/10 Okay

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I regret having to write this review about our recent Valentine's weekend stay. While this hotel has previously been an excellent family-friendly destination with great amenities and dining options, our most recent experience was unfortunately marred by concerning customer service interactions. Our issues centered around interactions with an overnight staff member named Erica. There were multiple instances where the service fell well below expectations: first, during a pre-stay call to confirm our Expedia reservation, and later when requesting an extra blanket during our stay. Most troublingly, she hung up on my daughter during one of these interactions. Given the hotel's reputation for family hospitality and our room rate exceeding $250 per night, this level of service was particularly disappointing. As frequent visitors to the Twin Cities area, we've always appreciated this hotel's family-oriented atmosphere and convenient amenities. However, the unprofessional and dismissive treatment we received has given us pause about future stays. While one staff member doesn't define an entire establishment, customer service is crucial in the hospitality industry. I would strongly encourage management to address this situation through additional training or other appropriate measures. The area has many family-friendly accommodation options, and we hope this feedback helps maintain the high standards we've previously experienced at this location.
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, wonderful staff, fun time with family. Pool and hot tub were great! Bar and grill attached to hotel! Serves breakfast too!
Stayed 1 night in Feb 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Fritz

Travelled with family
Stayed 1 night in Feb 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Kids loved the water park!
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids love the water park.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Sarah

Travelled with family and small children
It's an okay hotel but every time we go, our kids get rashes from swimming and it's not like we live in the pool all day. We go twice for about 45-60 mins each time and they're covered in a rash. We stayed from Wednesday to Friday and had two poolside rooms and were the ONLY people there. They had a luncheon set up on Thursday and had it directly outside our rooms when the pool area had so many other options for this! We had 5 kids with us and couldn't even sit outside our poolside room with this lunch they had going on. My 2 year old was napping and was woken up because they were tearing the lunch down and being very loud! Not too impressed with them during this stay. Will check out other hotels next time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Haskell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rossa

Stayed 1 night in Jan 2025

8/10 Good

Jeffery

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

NYE

The bed was terribly uncomfortable. Also, we called before the trip to request our 3 rooms together. They said it was.impossible and none of the rooms were together. The two familes who checked in before us were able to get rooms together. We were not; although there was an empty room next to them when we checked in. Same exact room. They easily could have put us together.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great place

Check in was fast and the guys checking in wete super nice, pool was warm, rooms were spacious! Hot tub was large!
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024