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Hotel Eden Palace Au Lac

4.0 star property

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Photo gallery for Hotel Eden Palace Au Lac

Exterior
Creator video - submitted by Simblossom Nest
Seasonal outdoor pool
Deluxe Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; beach views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
11 Rue Du Theatre, Montreux, VD, 1820
  • Place, Montreux Casino
    ‪1 min walk‬
  • Place, Montreux Christmas Market
    ‪1 min walk‬
  • Place, Freddie Mercury Statue
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Eden Palace Au Lac

Boardwalk/promenade hotel with sauna and 24-hour business centre
A restaurant, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
Hotel Eden Palace Au Lac offers 100 accommodations with a safe and a hairdryer. 110-cm flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Eden Palace Au Lac. During your stay, you're just a quick walk from Montreux Christmas Market. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy a beachfront location while dining at Chez Gaston
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a sauna
  • Steps from Montreux Christmas Market and Montreux Casino
  • Pets welcome for a fee
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Chez Gaston – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CHF 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 26 for adults and from CHF 13 for children
  • Uncovered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 June and close on 01 September.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 372 out of 1000 reviews
Rating 8 - Good. 383 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Norma

Stayed 2 nights in Oct 2025

8/10 Good

Alec

Travelled with partner
Liked: Cleanliness, staff & service
Great staff. Comfy bed. Large room with balcony facing the lake. Breakfast was good but not outstanding. Poor WiFi (slow), inconsistent hot water in the showers.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! Greeted by George who was terrific as was the other staff. Room was beautiful with a small but gorgeous view of Lake Geneva. Close to the Promonade, the bus, shopping, etc. We highly recommended!
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Rauf

Disliked: Cleanliness, property conditions & facilities
Window open all night old window ac with pipe
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Felt very luxurious. Fantastic view over the lake. Friendly staff. Clean and comfortable. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Forbes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place to stay
Stayed 1 night in Sep 2025

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the lake is perfect. The hotel is showing its age. The main Stairway is dangerous since the last step has a different height wich makes it a trip hazard!
Stayed 1 night in Sep 2025

10/10 Excellent

YASUKO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check out at 7am because of the train departure. But breakfast started from 7am. I asked it's ok to prepare the breackfast for us. Hotel stuff said ok. And it was nice. Thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Anubhav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!
Stayed 2 nights in Jul 2025

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jul 2025

8/10 Good

Sundae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great location. Unfortunately we didn’t get to enjoy the hotel as much as we would have liked as out mostly for the jazz festival
Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property would definitely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
Location !!
Stayed 2 nights in Jul 2025

10/10 Excellent

Igor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the lake to die for! A great option for a weekend getaway. Visited during Montreux Jazz Festival and it’s also very conveniently located to the festival stage
Stayed 1 night in Jul 2025

10/10 Excellent

Cassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on earth

Beautiful location facing the lake and the mountains. Restaurant with indoor and outdoor seating. Helpful staff. It couldn’t be better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

4/10 Poor

arnaldo

Travelled with partner
Disliked: Staff & service, amenities
Definitely not a four star. With good will, three. Tired hotel, in need of renovation.
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Travelled with partner
That was good and amazing 👍
Stayed 3 nights in Jun 2025

4/10 Poor

Atul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard rooms are Terrible

Our booking was for three. The room was absolutely not set up to accommodate three. Extremely tiny room. We were promised a third bed as per our booking. There was no space in the room to out the third bed. There were Flies in the room- terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Xxx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in front of lake. Super comfortable stay. Friendly staff and breakfast buffet with so many options. Absolutely loved my stay.
Stayed 1 night in Jun 2025